- Scam
- Suspicious
The phone number 03 9013 6989 has been reported by users as part of a scam related to Norton 360 Antivirus auto renewal. Learn how to identify this scam and what actions to take if you receive a call from this number.
Identifying the Scam Behind 03 9013 6989
The phone number 03 9013 6989 has been flagged by multiple users as a potential scam operation targeting individuals with deceptive claims regarding Norton 360 Antivirus. Reports indicate that this number is associated with fraudulent emails claiming to confirm an auto-renewal request for antivirus protection, citing unopened charges that may cause concern for those who receive such notifications.
The Nature of the Scam
This particular scam falls into the category of phishing, where cybercriminals impersonate legitimate companies to trick individuals into providing personal information or confirming payments for services they did not request. The messages often detail an imaginary auto-renewal fee, such as the mentioned $399.99, and provide immediate contact information, steering unsuspecting individuals toward engagement.
Recognising the Signs
Several characteristics indicate this call is likely part of a scam:
- Unsolicited communication: Many victims reported receiving unexpected emails related to antivirus services they may not even have subscribed to.
- Urgent tone: These communications often pressure recipients to act quickly to avoid charges, encouraging an emotional response.
- Unverified contact: The phone number linked to these operations is being shared in contexts that raise red flags.
What You Should Do
If you receive a call or email from 03 9013 6989, experts recommend the following steps:
- Do not engage: Avoid responding to the call or providing any personal information.
- Verify claims: If the message mimics legitimate entities like Norton, reach out through official channels to confirm any claims.
- Report the scam: Document the incident and report it to local authorities or consumer protection agencies, helping to protect others.
Stay Vigilant
Understanding the tactics employed by scammers can be your first line of defence. Ensure you remain aware of potential phishing operations and always double-check the sources of unsolicited communications. If you’re ever uncertain, leveraging tools like Reverseau for a reverse phone lookup in Australia can help you identify who called you and provide peace of mind.
Help others by sharing your experience with (03) 9013 6989!
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What Our Users Reviewed
I got this as well to my email address. It's a scam.
A reply to Adair I had this problem on monday 1st August 2023 the number is not in Telstra format Optus has disconected this number it seems some one has got onto problem earlier I notice there is a time zone at the top of the page it is possible it come from overseas scammers have to hide somewhere.
It must be a scammer.
I received an email as below.
Thank you for choosing Auto Renewal of Norton 360 Antivirus Security Protection.
This email is to confirm that we have received an auto renewal request for the Antivirus-Malware for the Computer Firewall protection.
The amount of $ 399.99 will be auto debited and will be reflected in your bank Account statement within 24 to 48 hours.
Invoice.
Order id: RO-456-HI-5676-T1233.
Invoice Date: 01 AUGUST.2023.
Product Details: Norton 360 Antivirus Protection.
Total Amount: $ 399.99.
Helpline: +61 3 9013 6989.
For any assistance you have or in case of refund/cancelling the order.
We’re always happy to help you.
Thank you Norton 360 Antivirus.