03 9013 5577 - Suspicious Call Claiming to be from NBN

• Scam

Have you received a call from 03 9013 5577? This number has been reported as suspicious with claims of being from the National Broadband Network regarding a computer virus. Learn how to handle these calls safely.

Understanding the Suspicion Surrounding 03 9013 5577

If you've answered a call from 03 9013 5577 / 0390135577, you may want to stay alert. Based on user reports, it's identified as a suspicious number purporting to be associated with the National Broadband Network (NBN). The call typically involves alarming claims about your computer being compromised by a virus, prompting concern about your online security.

The Claims Made by Callers

Reports indicate that callers using this number often adopt a friendly yet misleading tone, assuring victims that they are from the NBN and can assist in rectifying supposed issues with your computer. Notably, a caller was recorded presenting an English name while having an Indian accent, raising red flags about authenticity. This tactic is commonly seen in spam and scam calls, where the objective is to confuse and manipulate.

What Type of Scam is This?

This behaviour falls into the realm of tech support scams, where the caller attempts to create a sense of urgency. They may offer to "fix" a non-existent issue, aiming to gain access to personal information or prompt victims to install malicious software.

Steps to Handle Calls from 03 9013 5577

• Don’t Engage: If you receive such a call, refrain from providing any personal information.
• Verify: If in doubt, hang up and contact the legitimate company directly using numbers provided on their official website.
• Report: Consider reporting the number and your experience to the relevant authorities, such as the Australian Competition and Consumer Commission (ACCC).
• Use Reverseau: For more information on unknown numbers, consider utilising Reverseau for a comprehensive reverse phone lookup in Australia.

Protecting yourself from these types of scams is essential. Stay informed, and always prioritise due diligence when confronted with unsolicited calls. Knowing how to identify suspicious activity will empower you to safeguard your personal information better and potentially avoid becoming a victim of such tactics.