- Suspicious
- Scam
- Uncertain
The phone number 03 9013 5181 has been reported as a scam related to Norton Security subscriptions. This article explores the nature of the scam and provides guidance on how to respond to such calls.
Understanding the Scam Behind 03 9013 5181
The phone number 03 9013 5181 / 0390135181 has been flagged by multiple users as a perpetrator of a sophisticated scam targeting individuals who are, or may have been, subscribers to Norton Security products. This particular scam revolves around false claims regarding subscription renewals and purported charges softening a familiar face to unsuspecting victims.
Common Tactics Employed
From the user reviews collected, it's clear that the scammers employ a consistent strategy. They send fraudulent emails alarming users of an impending charge to their accounts for products like 'Norton Security Ultimate'. Often, these messages urge individuals to call the number 03 9013 5181 / 0390135181 to either cancel or manage their subscriptions. Unfortunately, the real agenda is to extract personal information or gain remote access to victims' devices—which leads to a greater breach of privacy.
Why It's Classified as a Scam
- Fake Billing: Users report emails stating they owe substantial amounts to renew their subscriptions, all of which are false.
- Remote Access Requests: The scammers often ask for remote access to resolve purported issues, a common tactic in tech support scams.
- No Authenticity: The return email addresses and the lack of any concrete association with Norton clearly point towards fraudulent activities.
How to Handle Calls from 03 9013 5181
Receiving a call from 03 9013 5181? Here are steps to ensure your safety:
- Do Not Engage: Refrain from giving out personal information or following their instructions.
- Hang Up: Simply ending the call is often the safest response.
- Report the Call: Consider reporting such numbers to Scamwatch Australia, helping others avoid falling prey.
- Contact Your Provider: If in doubt, directly reach out to Norton or your service provider using official channels.
As a precaution, if you wish to identify calls and gather information, consider using Reverseau for a reverse phone lookup in Australia. Always be vigilant and verify before reacting to unexpected communications.
Help others by sharing your experience with (03) 9013 5181!
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What Our Users Reviewed
I have just received a similar email regarding a renewal for Norton-360-delux(sic)-family for 196.62. The return email address is the same however, the phone number is listed as +61-(2) (8003) (5591).
Thanks for your submissions.
Called this number.
Idiot, asked for my name.
"Frank".
Ok got your file in front of me.
Long story short.
Said he was in Melbourne.
Asked what time it is in Melbourne.
Hadn't a clue.
Called hi a scammer.
He hung up.
Scam Watch informed.
Hopefully number disconnected in 24 hours.
I has the same, looked it up and saw your response. Thanks.
Just had this email! Thought something was suspicious with it and I am so glad I looked up the number before I tried to call it. It said my Norton family pack had been updated and funds would be taking out in 5-7 working days. A payment of 179.95.
Thank God it was a scam.
Today I received an email stating me to ring 0390135181 to renew my Norton Security subs. & pay $461.21 for it which I have googled this service says scam.
I'm not going ahead with me.
This is connected to a scam regarding a product supposedly called Norton Security Ultimate. They pretend that your account will be charged and if you want to cancel it to ring +61 – (3) - (9013) - (5181).
They then require remote access to finalize the cancellation. They also use a fake return email which is not connected to Nortons.
Support@siyara.co.