- Scam
Beware of calls from 03 9013 4887, a number reported by users as suspicious and masquerading as Telstra. Read on to understand this caller's tactics and how to protect yourself.
Understanding the Reports on 03 9013 4887
The phone number 03 9013 4887 / 0390134887 has raised several red flags among Australian users. Identified as a telemarketing call by multiple reports, the caller claims to be from Telstra, attempting to persuade unsuspecting individuals that they need urgent technical assistance for their internet services. However, it appears these calls are deceptive in nature, indicative of a potential scam.
Identified Scam Tactics
User reports from January 2017 reveal a consistent pattern in the callers' tactics. Individuals reported that the caller claimed there were problems with their routers and urged them to pay a nominal fee—specifically, a $2 fee—to have an alleged technician dispatched to fix the issue. Moreover, respondents highlighted alarming requests such as relinquishing control of their computers to a named technician, supposedly to rectify “corrupted files” that could lead to service disruption.
Why You Should Be Cautious
These tactics match a common type of scam known as "tech support fraud". This type of scam usually involves tricking individuals into believing their computer or internet service has issues that require immediate attention, often pressuring them into divulging personal information or allowing remote access to their devices.
It is vital to note that legitimate companies like Telstra would never cold call customers to request access to personal devices or demand payment over the phone for technical visits without prior communication. Additionally, users have independently confirmed with Telstra that there were no records of these calls, further validating the suspicions surrounding 03 9013 4887 / 0390134887.
What to Do If You Receive a Call from This Number
- Do Not Engage: If you receive a call from 03 9013 4887 / 0390134887, simply hang up. Engaging with scammers can lead to greater risks.
- Verify Independently: If you are unsure about your account with Telstra, contact them directly through their official channels.
- Report the Number: Consider reporting this number to local authorities or telecommunications provider for further action against harassment and fraudulent activity.
- Use Reverseau: For additional peace of mind, you can use Reverseau for advanced searching and find out who called you in Australia.
In conclusion, 03 9013 4887 / 0390134887 is a number that should be treated with suspicion. Always stay vigilant and prioritise your security by recognising the signs of potential scams.
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What Our Users Reviewed
I just had the same experience - someone claiming to be from Telstra needing to get into my computer to rectify corrupted files, otherwise my internet service would be disconnected. I asked for a phone number I could call back on and this is the one they gave.
Claimed to be from Telstra and told me corrupt files were causing my dropouts. I needed to give control of my computer over to Daniel to sort out the problem. Referred me to validator to substantiate file problem. Rang Telstra independently and they had no record of the call.
Claims to be from Telstra, that there is a problem with your router and a technician will be there in the morning to fix it. All you have to do is pay a $2 fee.