- Scam
Community report for 03 9005 4638 (0390054638): Caller impersonated Norton tech support with fake website, posing as Melbourne-based technician.
Norton Tech Support Impersonation on 03 9005 4638
A contributor has reported receiving a call from 03 9005 4638 (also written as 0390054638) from someone claiming to represent Norton technical support. The caller falsely claimed to be based in Melbourne and directed the contributor to a counterfeit website designed to mimic Norton's legitimate site. This type of scam targets people by impersonating trusted security software providers to gain access to personal devices and information.
What the Caller from 03 9005 4638 Did
The caller from 0390054638 presented themselves as a Norton support representative and attempted to direct the recipient to a fraudulent website. Creating fake versions of legitimate company sites is a common tactic used to harvest login credentials, payment details, and personal information. The contributor recognised the deception and did not proceed, but this illustrates how convincingly scammers can replicate trusted brand identities.
What to Do If You Receive a Call from 03 9005 4638
If 03 9005 4638 contacts you or you receive similar calls claiming to be tech support:
- Do not: Click links sent during the call, visit websites provided by the caller, or allow remote access to your device
- Do not: Provide passwords, credit card details, or personal information
- Do: Hang up immediately and block the number
- Do: Contact Norton directly using the phone number on your billing statement or their official website if you have genuine concerns about your account
- Do: Verify caller identity by hanging up and calling the company directly using a number you find independently
What to Do If You Visited a Suspicious Website from 0390054638
If you clicked a link from 03 9005 4638 or entered information on a fake website:
- Change your passwords immediately for any accounts you may have accessed or referenced, starting with email and banking
- Monitor your accounts for unauthorised transactions and enable two-factor authentication where available
- Run a security scan on your device using legitimate antivirus software such as Windows Defender or Malwarebytes
- Report the incident to the Australian Cyber Security Centre (ReportCyber at cyber.gov.au)
- Contact your bank if you provided payment information
How to Report 03 9005 4638
Reporting numbers like 0390054638 helps protect other Australians from the same scam:
- Report to Scamwatch: scamwatch.gov.au - lodging a report creates a public record of the scam
- Report to ACMA: acma.gov.au - the Australian Communications and Media Authority investigates phone-based fraud
- Report to ReportCyber: cyber.gov.au - for scams involving fake websites and phishing
- Report to Reverseau: Share your experience with 03 9005 4638 to warn your community
- Report to Norton directly: If you believe your Norton account is compromised, contact their official support line
Help others by sharing your experience with (03) 9005 4638!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Got a call from someone pretending to be from Norton tech support claiming he was in Melbourne, they had a dodgy website that looked like the real Norton site
Help others by sharing your experience with (03) 9005 4638!
WRITE A REVIEWFrequently Asked Questions
Is 03 9005 4638 actually Norton tech support?
No. One contributor reported that someone calling from 03 9005 4638 falsely claimed to represent Norton support. Norton does not typically initiate unsolicited calls to customers. Always verify by hanging up and calling Norton directly using the number on your billing statement or their official website, never using a number provided during an unexpected call from 0390054638.
What is a phishing website and how does it relate to calls from 0390054638?
A phishing website is a fake site designed to look like a legitimate company's page. The caller from 03 9005 4638 attempted to direct a contributor to a counterfeit Norton site to steal login credentials. These sites capture your information when you enter it, giving scammers access to your accounts and personal data.
Why do scammers pretend to be Norton when calling on 03 9005 4638?
Norton is a well-known security brand, so impersonating them creates false trust. When someone from 0390054638 claims to be Norton support, it makes the scam seem legitimate and urgent, increasing the likelihood you'll follow their instructions before questioning them.
What should I do if I already visited the fake website from 03 9005 4638?
Change your passwords immediately for email and banking accounts, run a security scan on your device, and monitor your accounts for unusual activity. If you entered payment information on the fake site linked to 0390054638, contact your bank and consider placing a fraud alert on your credit. Report the incident to ReportCyber at cyber.gov.au.
How can I verify if a tech support call is legitimate?
Legitimate companies like Norton do not call unsolicited claiming you have a problem. Always hang up on calls from 03 9005 4638 or similar numbers and independently call the company using a number from your bill or their official website. Never use contact details provided during an unexpected call.
Should I answer calls from 03 9005 4638?
It is safest to let calls from 0390054638 go to voicemail. If you do answer and the caller claims to be tech support, hang up immediately without following any instructions. Block the number 03 9005 4638 to prevent future calls, and report it to Scamwatch at scamwatch.gov.au.