03 9003 8211 - 0390038211: Health Insurance Impersonation and Spam

• Uncertain
• Suspicious
• Scam

Community reports for 03 9003 8211 (0390038211) describe callers impersonating health insurers, requesting personal information, and using high-pressure sales tactics.

Health Insurance Impersonation Reports for 03 9003 8211

Four contributors have reported calls from 03 9003 8211 (also written as 0390038211) involving deceptive health insurance claims. The reports indicate a pattern of callers misrepresenting themselves as representatives from legitimate health insurance companies, including claims of affiliation with 'Smart Health'. Two reports specifically flag personal information requests made under false pretences, raising concerns about data harvesting or identity fraud attempts.

What distinguishes these calls is the inconsistency in caller identification. One contributor reported that a caller claiming to represent a health insurance company could not provide the name of their organisation when pressed. Another noted that 0390038211 callers identified themselves only by first names, refusing to provide verifiable company details before requesting sensitive health information.

What Callers from 03 9003 8211 Claim

Callers from 03 9003 8211 have used multiple approaches to extract information and engagement. One contributor received a call about 'market research' on health insurance rates, which escalated into aggressive sales pressure for private insurance products. The caller would not accept refusal and continued pestering despite explicit objections.

More concerning are reports where callers claimed affiliation with health insurance providers. One contributor reported a caller identifying as 'Smart Health' requesting private health information. When the contributor questioned the caller for verifiable details, the caller hung up. Another report describes a caller claiming to represent a health insurance company but unable or unwilling to provide their organisation's name when asked directly.

A pattern of linguistic indicators appears across reports. One contributor noted the caller had an Indian accent and described their behaviour as 'pretty dodgy'. The combination of vague identification, reluctance to provide company names, and immediate requests for personal health data suggests these calls are not from legitimate insurers conducting standard business.

Call Patterns and Timing

Reports span late February through early March 2026, with calls received during early morning hours (between 2am and 7am) and mid-morning periods. One contributor noted that calls from 0390038211 recur persistently - 'they keep coming' - suggesting a systematic calling campaign rather than isolated attempts.

The persistence across multiple calls to the same household indicates this operation cycles through contact lists repeatedly. Contributors who refused the initial sales pitch reported follow-up attempts, which is consistent with commercial telemarketing behaviour, though the impersonation elements elevate the risk profile.

What to Do If You Receive a Call from 03 9003 8211

If 03 9003 8211 calls you:

• Do not: Provide personal health information, confirm insurance details, or engage with requests for private data
• Do not: Stay on the line if the caller cannot or will not identify their organisation by full company name
• Do not: Return the call if you hang up - callers may be harvesting confirmation that the number is active
• Do: Ask the caller to provide their full name, organisation name, and phone number before discussing anything
• Do: Verify any health insurance claim independently by calling the official phone number on your insurance documentation or the company's official website
• Do: Hang up immediately if the caller refuses to provide verifiable identification
• Do: Block the number after the first unwanted call to prevent follow-up attempts

What to Do If You Receive Multiple Calls from 03 9003 8211

Contributors have reported that 0390038211 calls repeat despite rejections. This is not standard behaviour for legitimate insurance companies and suggests the number is part of a targeting operation.

• Register your number with the Do Not Call Register at donotcall.gov.au if you haven't already
• Report the repeated calls to the ACMA (Australian Communications and Media Authority) at acma.gov.au
• Document the date, time, and content of each call for your complaint
• Consider reporting to Scamwatch at scamwatch.gov.au if you believe personal information was solicited
• If you suspect identity theft or data misuse, report to ReportCyber at cyber.gov.au

How to Report 03 9003 8211

If you receive calls from 03 9003 8211 requesting personal health information or claiming false identity, report it:

• ACMA (Australian Communications and Media Authority): acma.gov.au - for telemarketing violations and impersonation
• Scamwatch: scamwatch.gov.au - for suspected scam activity and identity fraud
• Do Not Call Register: donotcall.gov.au - to block persistent telemarketing calls
• ReportCyber: cyber.gov.au - if you believe personal data has been harvested or misused
• Reverseau: Report your experience with 03 9003 8211 (0390038211) to help other Australians identify this number

Frequently Asked Questions