- Suspicious
One community report for 03 9003 6584 (0390036584) describes a caller impersonating Telstra tech support who became defensive when questioned, then hung up.
Suspicious Telstra Tech Support Report for 03 9003 6584
A single contributor has reported a suspicious call from 03 9003 6584 (also written as 0390036584) claiming to be from Telstra tech support. The caller's behaviour raised red flags - when the contributor questioned the legitimacy of the call, the person became defensive and immediately hung up rather than providing verification or further details.
The caller did not leave a voicemail message when the number was called back, which is consistent with scam behaviour where callers avoid creating recorded evidence of their claims. This pattern of defensiveness followed by disconnection is typical of unsolicited tech support impersonation attempts.
What the Caller from 03 9003 6584 Claimed
According to the report, the caller from 0390036584 identified themselves as being from Telstra tech support. No specific technical issue or account problem was mentioned in the contributor's report before the caller became defensive and ended the call. The lack of a follow-up voicemail suggests the caller may have been working through a list of numbers rather than attempting a genuine customer service interaction.
What to Do If You Receive a Call from 03 9003 6584
If 03 9003 6584 calls you, follow these steps:
- Do not: Provide any personal information, account details, or remote access to your device
- Do not: Click links or download software the caller suggests
- Do: Hang up immediately if the caller becomes defensive or refuses to answer verification questions
- Do: Contact Telstra directly using the phone number on your bill or their official website to verify any claimed issues
- Do: Block the number 03 9003 6584 on your phone to prevent future calls
- Do: Be aware that legitimate tech support from Telstra will not become defensive when you ask for verification
How to Report 03 9003 6584
If you receive a suspicious call from 03 9003 6584 (0390036584), you can report it through the following Australian resources:
- Scamwatch at scamwatch.gov.au - report suspected scams and tech support fraud
- ACMA at acma.gov.au - report unwanted calls and telecommunications complaints
- ReportCyber at cyber.gov.au - report cybercrime including tech support scams
- Reverseau - contribute your own experience with 03 9003 6584 to help other Australians
Help others by sharing your experience with (03) 9003 6584!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Caller claimed to be from Telstra tech support, got defensive when questioned and hung up. Called back got voicemail, didn't leave message
Help others by sharing your experience with (03) 9003 6584!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 03 9003 6584 hang up when questioned?
According to the report, the caller became defensive when the contributor asked verification questions and then hung up. This behaviour is typical of impersonation scams where callers cannot provide legitimate proof of identity. Genuine Telstra support staff expect account verification questions and won't disconnect the call.
Should I call back 0390036584 if they leave a voicemail?
No. In this case, the caller did not leave a voicemail message when called back, which is a common indicator of scam behaviour. Never initiate a return call to a suspicious number. Instead, contact Telstra directly using the number on your bill or their official website.
How can I verify if a call claiming to be Telstra is legitimate?
Do not use any phone number the caller provides. Hang up and call Telstra directly on 13 2200 (the official Telstra customer service number) or check your bill for contact details. Legitimate Telstra representatives will not object to you verifying their identity this way.
What if 03 9003 6584 keeps calling me?
Block the number immediately on your phone. Most smartphone operating systems have a block or reject function. If calls continue from different numbers claiming to be Telstra tech support, this indicates you may be on a scam call list. Report these calls to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au.
Is one report enough to consider 0390036584 a scam number?
While a single report is less conclusive than multiple reports, the specific behaviour described - impersonating Telstra, becoming defensive when questioned, and disconnecting - matches known tech support impersonation tactics. If you receive a similar call from 03 9003 6584, trust your instincts and do not engage further.
Where can I report my own experience with 03 9003 6584?
You can report your experience with 0390036584 directly on Reverseau to help other Australians identify suspicious callers. You can also lodge complaints with Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), or ReportCyber (cyber.gov.au) for official investigation and tracking of scam activity.