- Scam
Community reports for 03 9003 6510 (0390036510): Caller impersonating NBN or Telstra claiming to be part of an active scam.
NBN and Telstra Impersonation Reports for 03 9003 6510
One contributor has reported receiving a call from 03 9003 6510 (also written as 0390036510) where the caller impersonated a representative from either NBN or Telstra. The contributor identified the call as part of an active scam operation, indicating the caller was attempting to deceive through false identity claims.
This type of impersonation targeting telecommunications providers is a common tactic used by scammers to build false credibility and pressure victims into sharing sensitive information or making payments. The caller's impersonation of legitimate service providers like NBN Co or Telstra exploits the trust Australians have in these organisations.
What Callers from 03 9003 6510 Claim
The contributor who answered the call from 0390036510 reported that the caller falsely claimed to represent NBN or Telstra. Scammers using this impersonation tactic typically claim there is an urgent issue with the recipient's service, such as network faults, account problems, or security breaches requiring immediate action.
These impersonators often request personal details like name, address, customer ID, or payment information under the guise of verifying an account or fixing a service problem. They may also attempt to gain remote access to devices to install malware or steal banking credentials.
What to Do If You Receive a Call from 03 9003 6510
If 03 9003 6510 calls you:
- Do not: Provide personal information, customer account numbers, or payment details to the caller
- Do not: Allow the caller remote access to your device or computer
- Do not: Follow instructions to visit websites, download software, or make immediate payments
- Do: Hang up and independently verify the caller's identity by contacting NBN Co or Telstra directly using official contact numbers from their websites
- Do: Block the number 0390036510 on your phone to prevent future calls
- Do: Report the call to the ACMA if you engage with the caller and identify it as a scam
How to Report 03 9003 6510
If you receive a scam call from 03 9003 6510 or 0390036510, you can report it to Australian authorities and help protect other community members:
- Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au - they investigate telecommunications-based scams and can take action against bad actors
- Report to Scamwatch at scamwatch.gov.au - Australia's official scam reporting service run by the ACCC
- Report to ReportCyber at cyber.gov.au if the scammer attempted to access your device or obtain financial information
- Contact NBN Co directly at nbnco.com.au or Telstra at telstra.com.au to report the impersonation if you engaged with the caller
- Share your experience on Reverseau to help other Australians identify suspicious calls from this number
Help others by sharing your experience with (03) 9003 6510!
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What Our Users Reviewed
Bloke on the other end pretending to be NBN or Telstra, part of an active scam
Help others by sharing your experience with (03) 9003 6510!
WRITE A REVIEWFrequently Asked Questions
How do I know if a call from 03 9003 6510 is really from NBN or Telstra?
Legitimate NBN Co and Telstra representatives will not ask for passwords, full banking details, or remote access during an unsolicited call. If 0390036510 calls you claiming to be from these organisations, hang up and call NBN Co or Telstra directly using the official numbers on their websites. Do not use a number the caller provides.
What should I do if I already gave information to the caller from 03 9003 6510?
If you shared personal information, account details, or banking information with a caller from 0390036510, contact your bank immediately to report potential fraud. Change your passwords for email and online accounts. Monitor your accounts closely for unauthorised transactions. Report the call to the ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au.
Can I block calls from 03 9003 6510?
Yes, you can block 0390036510 on most Australian mobile phones and home phones. On most devices, open your call history, find the number 03 9003 6510, and select 'Block' or 'Add to Block List'. Blocking will prevent this number from calling you, though scammers may use different numbers for future attempts.
Is 03 9003 6510 a known scam number?
One contributor has reported 0390036510 as part of an active NBN or Telstra impersonation scam. While we have limited reports on this specific number, impersonation of major telecommunications providers is a widespread scam tactic in Australia. Always verify caller identity independently.
What do I do if the caller from 03 9003 6510 claims my service will be disconnected?
This is a common scam tactic used by callers impersonating NBN and Telstra. Do not act on threats of service disconnection made during unsolicited calls. Instead, hang up and contact NBN Co or Telstra directly using official numbers to check your account status. Legitimate providers will not disconnect service without prior notice through official channels.
Should I report calls from 0390036510 to my service provider?
Yes, contact NBN Co at nbnco.com.au and Telstra at telstra.com.au to report that their brand is being used in a scam involving 03 9003 6510. You should also report the call to the ACMA at acma.gov.au, which investigates telecommunications scams, and to Scamwatch at scamwatch.gov.au.