- Scam
Google Maps impersonation scam from 03 9003 5769 (0390035769). Caller claims business details need urgent cleanup due to negative reviews.
Google Maps Impersonation Reports for 03 9003 5769
One contributor has reported receiving a scam call from 03 9003 5769 (also written as 0390035769) impersonating Google Maps Marketing. The caller claimed the contributor's business had negative reviews and required urgent action to clean up business listing details. This is a classic impersonation tactic designed to create immediate pressure and bypass critical thinking.
The report about 0390035769 indicates the scammer was attempting to exploit business owners' concern about their online reputation. By falsely claiming authority from Google, the caller aimed to extract sensitive information or payment for unnecessary services.
What the Caller from 03 9003 5769 Claimed
According to the contributor's report, the caller from 03 9003 5769 stated they represented Google Maps Marketing and needed to address negative reviews affecting the business listing. The urgency tactic was clear - the message implied immediate action was required. Scammers using this approach typically follow up with requests for payment or login credentials under the guise of "fixing" the business profile.
This variant of the Google impersonation scam targets small business owners and professionals who maintain Google Business profiles. The contributor answered the call from 0390035769, which means the scammer successfully connected and delivered their pitch before the deception became apparent.
Why This Tactic Works Against Business Owners
Calls from 03 9003 5769 using Google impersonation exploit legitimate concerns business owners have about their online presence. Negative reviews do genuinely affect visibility and customer trust, making this a credible-sounding pretext. Scammers rely on business owners acting quickly without verifying the caller's identity through official channels. The urgency language creates pressure to bypass normal verification steps.
Google does not contact businesses unsolicited by phone regarding negative reviews. All legitimate Google Business support originates through the verified Google Business Profile dashboard or official email addresses.
What to Do If You Receive a Call from 03 9003 5769
If 03 9003 5769 calls you claiming to represent Google or another well-known company:
- Do not: Provide login credentials, business information, or payment details over the phone
- Do not: Click any links or download files the caller sends
- Do not: Return the call to any number provided by the caller
- Do: Hang up immediately when you suspect impersonation
- Do: Verify claims directly through official channels (log into your Google Business Profile independently or call Google's verified support number from their official website)
- Do: Block 0390035769 in your phone's contact list to prevent future calls
How to Report 03 9003 5769
If you receive a scam call from 03 9003 5769 or 0390035769, report it through these official Australian channels:
- Scamwatch (scamwatch.gov.au): The Australian government's official scam reporting and consumer protection resource. Scamwatch maintains a public database of reported scams and provides warnings about current schemes.
- ACMA (acma.gov.au): The Australian Communications and Media Authority regulates telecommunications and can investigate complaints about unwanted calls. You can lodge a complaint about the number 03 9003 5769.
- Google directly: Report the impersonation to Google using their official support channels on google.com to alert them of the abuse of their brand.
- Reverseau: Help other Australians by contributing your experience with 03 9003 5769 to our community database. Your report helps identify patterns and protects others from the same scammers.
Protecting Your Business from Similar Scams
Business owners are frequent targets because scammers know they're motivated to protect their online reputation. When evaluating unsolicited calls about your business listing, remember that 03 9003 5769 and similar numbers claiming to represent Google, Facebook, or other platforms are almost always scams. Legitimate companies contact you through verified channels, not random phone calls with urgent pressure tactics.
Always verify independently by logging into your actual business profile (not through any link provided by the caller) or by calling the company's official support number from their website, never from a number the caller provides.
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What Our Users Reviewed
Called as Google Maps Marketing saying I need to clean up business details because of negative reviews
Help others by sharing your experience with (03) 9003 5769!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 03 9003 5769 claim to represent Google Maps?
Google is a trusted, recognisable brand that business owners interact with regularly through Google Business Profiles. By impersonating Google on 03 9003 5769, the scammer exploited that trust and made their pitch sound legitimate. The false Google affiliation made the urgent request about negative reviews seem credible, reducing the likelihood the recipient would question the caller's authority before providing information.
Is Google Maps Marketing a real Google service that calls businesses?
No. Google does not have a service called "Google Maps Marketing" that calls businesses unsolicited about negative reviews. The caller from 0390035769 fabricated this service name to sound official. If you receive a call claiming to be from Google Maps Marketing, it is a scam. Legitimate Google support is accessed through your Google Business Profile dashboard, not incoming calls from numbers like 03 9003 5769.
What would the scammer from 03 9003 5769 ask for next if I stayed on the call?
Scammers using this Google impersonation approach typically escalate by asking for payment for "review management services" or requesting login credentials to "fix" your business profile. They may claim a fee of $200-$500 is required to remove negative reviews or improve your listing ranking. Others may request access to your Google Business account to "verify" your business, which would allow them to change your business information or steal data. Hanging up from 0390035769 before these requests are made is the safest response.
How did the scammer on 03 9003 5769 get my phone number?
Business phone numbers are often publicly available on business websites, directories, Google Business Profiles, and ABN lookup services. Scammers purchase or harvest lists of business contact details from these sources. The fact that 03 9003 5769 called you does not mean your number was specifically targeted-scammers typically dial thousands of business numbers sequentially, hoping to reach decision-makers who will engage with their pitch.
Should I report 0390035769 to Google directly?
Yes. Reporting 03 9003 5769 to Google is important because the scammers are abusing Google's brand name and reputation. You can report the abuse through Google's official channels on google.com. Additionally, report the number to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so Australian authorities can track the scam pattern and warn other business owners receiving calls from 0390035769.
What's the best way to verify if a call about my business is legitimate?
Never rely on information the caller provides. Instead, independently verify by logging directly into your official business account (Google Business Profile, Facebook Business, etc.) using a link you type yourself or find on the official website-never a link the caller sends. If you need to contact support, use the official phone number listed on the company's website, not the number the caller claims to represent. This method protects you from calls like the one from 03 9003 5769 that impersonate trusted companies.