- Scam
Community reports for 03 9003 4599 (0390034599) describe callers impersonating Telstra, claiming IP address vulnerabilities and requesting device access.
Tech Support Impersonation Reports for 03 9003 4599
Four contributors have reported scam calls from 03 9003 4599 (also written as 0390034599) involving callers impersonating Telstra technical support. The pattern is consistent across reports: callers claim to have identified security vulnerabilities related to the recipient's IP address, then attempt to gain remote access to the device. Three of the four reports specifically mention impersonation tactics, with one caller identifying herself as Bianca from Telstra. Contributors who answered calls from 0390034599 report the caller had a thick foreign accent and became evasive when questioned.
The core objective across reports is clear: gain personal information and device access. One contributor from 03 9003 4599 noted the caller insisted on being put on speaker phone to "access the device," then hung up when refused. This escalation pattern-from initial claim, to pressure for access, to disconnection when resistance appears-is typical of tech support scams targeting Australian households.
What Callers from 03 9003 4599 Claim
Callers from 03 9003 4599 open with technical language designed to create urgency. Contributors report being told their IP address was "wide open" or had unspecified "issues." One report describes a caller claiming affiliation with Telstra and using a name (Bianca) to add perceived legitimacy. The conversation quickly pivots to requesting personal information and device access.
When recipients of calls from 0390034599 resist or ask questions, callers attempt to overcome objections. Rather than providing verifiable information, callers with thick foreign accents resort to generic reassurance before disconnecting. One contributor specifically noted the caller's accent and persistence in requesting information despite hesitation.
Report Patterns and Timing
All four reports of 03 9003 4599 were received via answered calls, indicating the scammer actively engages when someone picks up. Reports span from mid-January to early February 2026, with calls arriving during business hours and early morning periods. One contributor described the interaction as "trying to pull a fast one," suggesting the caller's approach felt scripted and unconvincing even on initial contact.
The brevity of some interactions with 0390034599 indicates the caller disconnects quickly when detecting scepticism. This suggests the scammer may be working through a list of numbers with minimal conversation threshold-if the target doesn't quickly accept the premise of an IP address problem, the call ends.
What to Do If You Receive a Call from 03 9003 4599
If 03 9003 4599 or 0390034599 calls you claiming to be from Telstra or another service provider:
- Do not: Answer questions about your IP address, device type, or personal information; allow remote access to your computer or phone; stay on the line if the caller becomes evasive when you ask clarifying questions
- Do: Hang up immediately and verify directly with Telstra using the phone number on your bill or their official website; block the number 03 9003 4599 in your phone settings; report the call to Scamwatch and ACMA
- Remember: Legitimate tech support never calls unsolicited claiming your IP address is compromised; real service providers will not pressure you for immediate device access
How to Report 03 9003 4599
If you receive a scam call from 03 9003 4599 (0390034599), report it to Australian authorities and contribute your experience to the community:
- Scamwatch: scamwatch.gov.au - Report the call and describe what the caller claimed. Scamwatch tracks patterns across the country and publishes alerts.
- ACMA (Australian Communications and Media Authority): acma.gov.au - File a complaint about the number 03 9003 4599. ACMA investigates breaches of the Spam Act and can take action against repeat offenders.
- Reverseau: Add your report here to help other Australians identify calls from 0390034599 and recognise the Telstra impersonation tactic.
- Your phone provider: Contact Telstra directly (if that's your provider) to report the fraudulent use of their name by callers on 03 9003 4599.
Help others by sharing your experience with (03) 9003 4599!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed my IP address was wide open, wanted me on speaker to access my device, hung up when I refused
Scammer trying to pull a fast one
Called claiming to be from Telstra about an IP address issue, person said her name was Bianca
Thick foreign accent caller trying to fish for personal info
Help others by sharing your experience with (03) 9003 4599!
WRITE A REVIEWFrequently Asked Questions
What should I do if 03 9003 4599 called me claiming my IP address has a problem?
Hang up immediately. This is a known scam pattern reported by multiple contributors about 0390034599. Legitimate companies like Telstra do not call unsolicited to alert you about IP address vulnerabilities. If you're concerned about your device security, contact your internet provider directly using the number on your bill, not any number the caller provides. Do not allow remote access to your device.
Is 03 9003 4599 really calling from Telstra?
No. Three separate contributors have reported that callers from 0390034599 impersonated Telstra, including one who gave a name (Bianca). Telstra does not contact customers about IP address security issues via unsolicited calls. If you need technical support, contact Telstra directly using the number on your account statement or their official website, never through a number provided by an incoming caller.
Why did the caller from 03 9003 4599 want remote access to my device?
The caller's goal is to install malware, steal personal information, or compromise your banking credentials. One contributor reported the 0390034599 caller insisted on speaker phone access to 'fix the IP address issue.' This is a standard tech support scam tactic. Remote access gives scammers control to install software that harvests passwords and financial information.
What personal information do callers from 0390034599 try to get?
Contributors report that callers from 03 9003 4599 fish for general personal information to establish credibility or for later misuse. Two separate reports mention personal information requests during the call. The caller's primary focus is gaining device access, but they may also collect names, addresses, or banking details if you volunteer them. Provide nothing-legitimate companies already have your details if they need to contact you.
Can I block 03 9003 4599 on my phone?
Yes. Block 0390034599 immediately in your phone's settings. On most Australian phones, you can long-press the number in your call history and select 'Block' or 'Add to Reject List.' You should also report the number to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so authorities can track this scam pattern and potentially take action against the operators behind 03 9003 4599.
What should I do if I already gave information to the caller from 0390034599?
If you shared personal details, financial information, or allowed remote access during a call from 03 9003 4599, act quickly. Contact your bank and any service providers (like Telstra) to alert them to potential fraud. Monitor your accounts for unauthorised activity. Report the call to Scamwatch and ACMA immediately. Consider changing your passwords and enabling two-factor authentication on sensitive accounts. If remote access was granted, run antivirus software on your device or contact a professional to check for malware.