- Suspicious
Community reports for 03 9003 4589 (0390034589) describing Telstra impersonation calls about email issues, plus silent/hang-up calls.
Telstra Impersonation Reports for 03 9003 4589
Three contributors have reported suspicious activity from 03 9003 4589 (also written as 0390034589), with one report specifically describing a Telstra impersonation attempt. A contributor who answered a call from 03 9003 4589 reported the caller claimed to represent Telstra and raised concerns about email issues. When the recipient requested specific details to verify the caller's identity, the caller immediately hung up - a common red flag in impersonation scams.
The behaviour on 0390034589 is consistent with impersonation tactics used to extract personal information or redirect victims to fraudulent portals. The caller's reluctance to provide verification details when questioned strongly suggests the call was not legitimate.
What Callers from 03 9003 4589 Do
The one reported interaction with 03 9003 4589 involved a caller claiming Telstra affiliation and raising email account concerns. When challenged to provide legitimate verification information, the caller disconnected rather than answer questions. This avoidance tactic is typical of impersonators who cannot substantiate their claims.
Beyond the Telstra impersonation report, two additional contributors noted that 0390034589 either hung up immediately upon connection or failed to leave any voicemail. These patterns suggest either automated calling systems testing for active numbers, or callers uncertain about their approach when a real person answers.
Report Patterns and Timing
The three reports for 03 9003 4589 span from late January through late February 2026, suggesting ongoing activity from this number. One call occurred mid-morning (09:13), one in early morning (07:29), and one just after midnight (01:48), indicating no consistent timing pattern. Two reports involved unanswered or silent calls, while one report came from a contributor who engaged with the caller.
What to Do If You Receive a Call from 03 9003 4589
If 03 9003 4589 calls you:
- Do not: Provide personal information, verify account details, or follow caller instructions
- Do: Hang up immediately and verify any claims independently by calling Telstra's official customer service number from your bill or their website
- Do: Block the number 0390034589 on your phone to prevent further contact
- Do: Never call back an unknown number that calls you claiming to be from your provider
Legitimate Telstra representatives will never ask you to confirm details in response to an unsolicited call. If Telstra needs to contact you about an account issue, contact them directly using verified contact details rather than engaging with an incoming call.
How to Report 03 9003 4589
If you receive similar calls from 03 9003 4589 or 0390034589, report the activity to:
- ACMA (Australian Communications and Media Authority): acma.gov.au - report scam calls and impersonation
- Scamwatch: scamwatch.gov.au - document the impersonation attempt and any claims made
- Telstra directly: Contact your provider to report impersonation of their brand, which helps them warn other customers
- Reverseau: Submit your own report on this number to help other Australians identify the threat
Help others by sharing your experience with (03) 9003 4589!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
claimed to be from Telstra about email issues, hung up when I asked for details
Called but hung up without leaving message
Rang but didn't leave message, sounds iffy so blocked and reported
Help others by sharing your experience with (03) 9003 4589!
WRITE A REVIEWFrequently Asked Questions
What should I do if 03 9003 4589 calls claiming to be from Telstra?
Hang up immediately. A contributor received this exact claim from 0390034589 and when they requested verification details, the caller disconnected. Legitimate Telstra staff will never pressure you during an unsolicited call. Always verify claims by hanging up and calling Telstra directly using the number on your official bill or their website, never by calling back 03 9003 4589.
Why did 0390034589 hang up when I asked for details?
Impersonators cannot provide legitimate verification because they are not actually from the company they claim to represent. One contributor reported that when they questioned the caller from 03 9003 4589 about Telstra account details, the caller immediately hung up rather than answer. This is a classic impersonation indicator - real company representatives can verify their identity.
Is 03 9003 4589 definitely a scam?
Community reports for 0390034589 show at least one confirmed impersonation attempt (Telstra), plus additional hang-up or silent calls from the same number. While not every call from 03 9003 4589 may be malicious, the pattern of impersonation combined with silent calls strongly suggests this number should be avoided. Block it and report any contact to ACMA.
What if I already gave information to 03 9003 4589?
If you provided any personal or account details to a caller from 0390034589 claiming to be from Telstra, contact Telstra immediately on their official number to report the impersonation and monitor your account for suspicious activity. You should also report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so authorities can track this number.
Can I trace who is calling from 03 9003 4589?
The allocation data for 0390034589 does not show an active legitimate service provider, which is another red flag. You cannot reliably identify the caller through the number alone. Instead, use Reverseau to check community reports about 03 9003 4589, block the number in your phone settings, and report it to ACMA if you receive a call.
Should I call back 03 9003 4589 to ask who they are?
No. Do not call back 0390034589 under any circumstances. Calling back an unknown number that contacted you is a common callback scam tactic. If you need to verify a claim about your Telstra account, initiate contact yourself using the official Telstra number on your bill or their verified website, never by returning a call from 03 9003 4589.