- Spam
- Scam
Community reports for 03 9003 4571 (0390034571): Callers impersonate Telstra, claim internet IP issues, and request remote access to steal banking credentials.
Telstra Impersonation Reports for 03 9003 4571
Two contributors have reported suspicious activity from 03 9003 4571 (also written as 0390034571). One report describes a classic tech support impersonation scam where callers falsely claim to represent Telstra, targeting the victim's internet connection and banking security. The second report flags general unsolicited sales calls from the same number.
The impersonation report reveals a multi-stage scam attempt. The caller claims there is a problem with the recipient's internet IP address and requests them to download software that provides remote access to their computer. Once installed, the scammer attempts to manipulate the victim into logging into their online banking while the attacker controls the screen, gaining full access to banking credentials and account funds.
What Callers from 03 9003 4571 Say
According to the report about 0390034571, callers claim affiliation with Telstra and cite a supposed internet IP address problem as the reason for contact. They create urgency and false authority by impersonating a recognisable telecommunications provider. The caller then pivots to requesting the victim download software, a critical step in their attack chain.
One contributor also reported receiving unwanted sales calls from 03 9003 4571 attempting to sell products or services the recipient did not request. This suggests the number may be used for multiple types of unsolicited contact.
Report Patterns and Timing
The tech support impersonation report was received on 28 January 2026, while the general sales call was reported on 4 February 2026, indicating ongoing misuse of 0390034571 over at least a week. Both reports came from answered calls, suggesting the scammer is reaching through to live listeners.
What to Do If You Receive a Call from 03 9003 4571
If 03 9003 4571 calls you:
- Do not: Download any software, grant remote access, or allow the caller to guide you through computer settings
- Do not: Log into banking or financial accounts while on the call or while anyone has remote access to your computer
- Do: Hang up immediately and independently verify by contacting Telstra directly using the phone number on your bill or their official website
- Do: Block 0390034571 in your phone's contact list to prevent future calls from this number
- Do: Consider not answering calls from unknown numbers and letting them go to voicemail
How to Report 03 9003 4571
If you receive a scam call from 03 9003 4571 (0390034571), report it to the following Australian authorities:
- Scamwatch: Report the call and scam details at scamwatch.gov.au
- ACMA (Australian Communications and Media Authority): Lodge a complaint about the call at acma.gov.au
- ReportCyber: If the scammer attempted to install malware or access your computer, report it to cyber.gov.au
- Reverseau: Share your experience on Reverseau to help other Australians identify and avoid 03 9003 4571
If you downloaded software or believe your computer was compromised, contact your bank immediately and consider running a full antivirus scan or seeking professional IT support.
Help others by sharing your experience with (03) 9003 4571!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Trying to sell me rubbish I didn't ask for
Scammers pretending to be Telstra, claiming there's a problem with your internet IP address, they want you to download software that lets them remote control your computer, then they'll get you to login to your online bank while they're in your computer and then you'll have no more money.
Help others by sharing your experience with (03) 9003 4571!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer impersonate Telstra when calling 03 9003 4571?
Telstra is Australia's largest telecommunications provider, making it a trusted brand that victims are more likely to believe. A scammer impersonating 03 9003 4571 exploits this trust to convince you to lower your guard and follow instructions like downloading remote access software. Using a recognisable company name adds false credibility to their claims.
What happens if I download the software requested by a caller from 0390034571?
If you download software requested by 0390034571, the scammer gains remote control of your computer. They can then watch your screen, see your passwords, and direct you to log into your online banking. Once you're logged in, they have full access to your account and can transfer funds or change security settings. This is why refusing to download anything is critical.
How can I verify if a call from 03 9003 4571 is genuinely from Telstra?
Do not rely on the caller's claims or the phone number shown on your screen. Instead, hang up and independently contact Telstra using the phone number printed on your bill, on the back of your Telstra modem, or on the official Telstra website. Legitimate Telstra support will never ask you to download software or grant remote access without your explicit prior request.
What should I do if I already provided remote access to someone who called from 0390034571?
Immediately disconnect your computer from the internet, change all your banking passwords from a different device, and contact your bank to alert them of potential fraud. Run antivirus and antimalware scans on your computer, or consider taking it to a professional IT technician. Monitor your bank accounts closely for suspicious transactions.
Can I report 03 9003 4571 to Telstra directly?
Yes, you can contact Telstra directly to report the fraudulent use of their name by callers from 03 9003 4571. However, your primary reports should go to Scamwatch and ACMA, as they coordinate responses to widespread scams. ACMA can investigate the phone number 0390034571 and potentially take enforcement action against the scammer.
Why are there both spam and scam reports for 03 9003 4571?
The number 03 9003 4571 has been reported for both unsolicited sales calls and tech support impersonation scams. This suggests the number may be operated by a scam operation running multiple fraud schemes, or it may have been compromised and spoofed by different attackers. Either way, 0390034571 should be treated with extreme caution.