- Scam
- Suspicious
Community reports for 03 9003 4567 (0390034567): Callers impersonate Telstra support claiming internet modems are hacked, requesting personal information.
Telstra Impersonation Reports for 03 9003 4567
Three contributors have reported scam calls from 03 9003 4567 (also written as 0390034567) falsely claiming to represent Telstra. The impersonation involves callers stating that the recipient's internet modem has been compromised or hacked, using technical language to create urgency. Multiple reports indicate callers from 03 9003 4567 attempt to keep recipients on the line through circular conversations, avoiding standard security protocols that legitimate Telstra support would follow.
A notable pattern emerges across reports of 0390034567: callers lack familiarity with actual customer situations. One contributor who doesn't even have Telstra internet received the impersonation call, and when questioned, the caller from 03 9003 4567 simply hung up. This suggests the operation targets broadly without verification of whether victims are actual Telstra customers.
What Callers from 03 9003 4567 Say
Contributors report callers from 03 9003 4567 specifically claiming the recipient's internet modem "got hacked" or "wasn't open source." One report describes the caller from 0390034567 stating the modem security had been compromised, using technical-sounding language to justify the urgency of the call. Callers attempt to guide recipients through troubleshooting steps in circular conversations that don't follow logical IT support procedures.
When challenged or questioned, callers from 03 9003 4567 have ended calls abruptly without providing standard support verification or recording warnings that legitimate Telstra calls typically include. One contributor noted the caller had an Asian accent, though accent alone is not an indicator of legitimacy or fraud. The key red flag is the lack of normal support procedures: genuine Telstra support would verify your account, provide ticket numbers, and follow standard security protocols that these calls conspicuously avoided.
Call Patterns and Timing
Reports of 03 9003 4567 span late January 2026, with at least two calls answered and one missed call with no voicemail. One contributor from 0390034567 reported receiving calls from multiple numbers in sequence, suggesting the scammer may rotate between numbers to avoid blocking. The missed call from 03 9003 4567 left no message, consistent with scam operations that rely on callback requests or persistence rather than voicemail explanations.
What to Do If You Receive a Call from 03 9003 4567
If 03 9003 4567 calls you:
- Do not: Provide any personal information, bank details, or passwords. Do not allow remote access to your computer or modem. Do not call back the number shown on your caller ID.
- Do: Hang up immediately if the caller claims your modem is hacked or compromised. Verify by contacting Telstra directly using the phone number on your actual bill or the official Telstra website. Block 0390034567 on your phone to prevent future calls.
- Remember: Legitimate support will never call unsolicited claiming your equipment is hacked. Real Telstra support verifies your identity using account details, never requests passwords, and follows standard security procedures.
How to Report 03 9003 4567
Report this number and your experience through multiple Australian channels:
- Scamwatch: Report the scam to scamwatch.gov.au, run by the ACCC. Include details of what the caller claimed and when the call occurred.
- ACMA: Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au, particularly if you received multiple calls from 03 9003 4567 or related numbers.
- Telstra: Contact Telstra directly to report the impersonation so they can alert their security team.
- Reverseau: Report 0390034567 on this site to build community awareness and help other Australians identify this number.
Help others by sharing your experience with (03) 9003 4567!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Telstra but I don't have Telstra internet, called again from different number, obvious liar
Calls but leaves no message or call back suspicious probably a spoofed number.
claimed to be from Telstra saying my internet modem got hacked and wasn't open source, chat went in circles then they hung up without usual recording warnings, had Asian accent
Help others by sharing your experience with (03) 9003 4567!
WRITE A REVIEWFrequently Asked Questions
Why would Telstra call me about my modem being hacked?
Legitimate Telstra support does not initiate calls claiming your modem is hacked. If you experience genuine modem issues, Telstra may call if you've contacted them first. Callers from 03 9003 4567 claiming unsolicited modem compromise are running a scam. Always verify by calling Telstra directly using the number on your bill or official Telstra website, never using a number provided by an incoming caller.
Is 0390034567 actually Telstra's number?
No. 0390034567 is not a legitimate Telstra support number. Callers from 03 9003 4567 are impersonating Telstra, likely spoofing the caller ID to appear local or trusted. Real Telstra support numbers are listed on telstra.com.au. If you're unsure, hang up and call Telstra directly using a verified number.
What happens if I let them remote access my computer?
If you granted remote access to a caller from 03 9003 4567, change all your passwords immediately, particularly for banking and email accounts. Monitor your bank and credit card statements for unauthorised transactions. Contact your bank and consider placing a fraud alert on your credit file. Document everything and report to Scamwatch at scamwatch.gov.au.
Can I get in trouble for calling back 0390034567?
Calling back 0390034567 risks extending your engagement with scammers and may result in premium-rate charges if the number is spoofed to a paid line. Contributors have reported callers from 03 9003 4567 using different numbers in sequence, so even returning the call may not reach the same scammers. Do not call back; instead, block the number and report it to Scamwatch.
Why did the caller from 03 9003 4567 hang up when questioned?
Scammers operating from 0390034567 hang up when challenged because they lack credible answers to legitimate questions. One contributor who doesn't even have Telstra internet received a call from 03 9003 4567 claiming modem issues, and the caller disconnected when this was pointed out. This behaviour confirms the caller was following a script targeting anyone, not verifying actual customer status.
Should I report this to the police?
Report to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) first, as they specialise in telecom fraud. If you provided financial information or suffered financial loss from 03 9003 4567, you can also file a report with your local police station or at cybercrime.gov.au. Multiple reports to authorities help establish patterns and increase enforcement priority.