- Suspicious
- Scam
03 9003 4533 (0390034533): Contributors report fake Telstra calls claiming malware/IP issues, requesting remote access to steal banking credentials.
Telstra Impersonation Scam Reports for 03 9003 4533
Multiple contributors have reported calls from 03 9003 4533 (also written as 0390034533) impersonating Telstra customer support. The scammers use technical-sounding claims to create false urgency and gain remote access to victims' computers, with the ultimate goal of stealing banking credentials and funds.
Two separate reports about 0390034533 describe nearly identical tactics: the caller claims to represent Telstra and alleges a serious technical problem on the victim's account or device. One contributor reported the caller claimed they had downloaded a dodgy app that was leaking their browsing history. Another detailed how callers from 03 9003 4533 claimed there was a problem with the victim's internet IP address.
What Callers from 03 9003 4533 Say
Contributors who answered calls from 03 9003 4533 report the scammers use familiar technical language to sound legitimate. One caller mentioned a potentially compromised app and offered immediate help. In a more elaborate report about 0390034533, the scammer claimed an IP address problem and requested the victim download software to allow remote control of their computer.
Once remote access is established, callers from 03 9003 4533 create additional pressure by instructing victims to log into their online banking while the scammer has control of the computer. This is when funds are transferred and the victim realises they've been compromised. Contributors highlight that the scammers use urgency and technical credibility to bypass normal caution.
Report Patterns and Timing
The three reports for 03 9003 4533 span late January through early February 2026. Two contributors answered calls directly and engaged with the scammer's pitch, while one received a voicemail call with no message left. A third report mentions a callback to an Energy Savers number, suggesting possible number spoofing or related scam activity on the 0390034533 line.
The consistency of the Telstra impersonation message across multiple reports of 03 9003 4533 indicates a coordinated scam operation rather than isolated incidents.
What to Do If You Receive a Call from 03 9003 4533
If 03 9003 4533 calls you:
- Do not: Download any software, allow remote access, or follow any technical instructions the caller provides
- Do not: Log into your bank or any online accounts while someone claims to have remote control of your device
- Do not: Provide personal information, passwords, or device details to verify your identity
- Do: Hang up immediately if the caller claims to be Telstra support
- Do: Contact Telstra directly using the phone number on your bill or their official website to verify any account issues
- Do: Block the number 0390034533 on your phone to prevent future calls
- Do: Report the call to ACMA and Scamwatch if you or a family member engages with the scammer
How to Report 03 9003 4533
If you've received calls from 03 9003 4533 (0390034533) or engaged with this scam, report it to Australian authorities:
- Scamwatch: scamwatch.gov.au - report the call and describe what the scammer claimed
- ACMA (Australian Communications and Media Authority): acma.gov.au - lodge a complaint about the misleading use of the Telstra brand
- ReportCyber: cyber.gov.au - if any malware was downloaded or remote access was granted
- Reverseau: Share your experience with 0390034533 to help other Australians identify this scam
If money was transferred, also contact your bank immediately and report the fraud.
Help others by sharing your experience with (03) 9003 4533!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Telstra, said I had a dodgy app leaking browsing history, offered to help
Scammers pretending to be Telstra, claiming there's a problem with your internet IP address, they want you to download software that lets them remote control your computer, then they'll get you to login to your online bank while they're in your computer and then you'll have no more money.
didn't pick up, no voicemail left, called back and it was Energy Savers, sounds fishy
Help others by sharing your experience with (03) 9003 4533!
WRITE A REVIEWFrequently Asked Questions
Why are scammers pretending to be Telstra on 03 9003 4533?
Telstra is Australia's largest telecommunications provider, making it a trusted name that victims are more likely to believe. Scammers impersonating 03 9003 4533 exploit this trust to make technical claims sound credible and urgent. By claiming a problem with your app, IP address, or account, they create false urgency that pressures victims into granting remote access without thinking clearly.
What happens if I let them remote control my computer from 0390034533?
Once a scammer from 0390034533 has remote access, they can see everything on your screen, including passwords you type and banking credentials you enter. Contributors who engaged with callers from 03 9003 4533 report losing money within minutes of logging into their bank while the scammer watched. They can also install malware, steal files, or lock you out of your own device and demand ransom.
How do I verify if a call about my internet is really from Telstra?
Never trust caller ID on calls claiming to be from 03 9003 4533 or any telco - scammers can spoof numbers. Instead, hang up and call Telstra directly using the number on your physical bill, your Telstra account statement, or their official website. A genuine Telstra support team will never ask you to download unknown software or allow remote access during an unexpected call.
What should I do if I already downloaded software from a caller on 03 9003 4533?
Act immediately: disconnect your device from the internet and power it off. Do not log into any online accounts (including banking) until you've had the device checked. Contact ReportCyber at cyber.gov.au, take the device to a trusted computer repair service, and notify your bank of potential compromise. Change all your passwords from a different, clean device after the computer has been professionally reviewed.
Can I get my money back if I was scammed by 0390034533?
Contact your bank immediately - some scams can be reversed if you report them quickly, within hours of the transfer. Report the fraud to your bank's security team and provide details of the call from 03 9003 4533, the software you were asked to download, and the time money was transferred. Also file a report with Scamwatch (scamwatch.gov.au) to help authorities track this scam network.
Should I block 0390034533 or keep it to trace the call?
Block it immediately. Scammers using 0390034533 are likely using spoofed or disposable numbers, so blocking won't stop them using different numbers. However, blocking 03 9003 4533 prevents accidental second contact and protects others in your household. Report the number to ACMA (acma.gov.au) and Scamwatch instead - they have the tools and authority to investigate the source.