- Scam
- Legit
- Spam
Community reports for 03 9003 4523 (0390034523): Callers impersonate Telstra support, claim internet issues, request browser access for phishing. Also energy company spam.
Telstra Impersonation Scam Reports for 03 9003 4523
Two contributors have reported calls from 03 9003 4523 (also written as 0390034523) where the caller impersonated Telstra support staff. These are not legitimate service calls. In one report, the caller from 03 9003 4523 claimed there was an issue with internet in 'private mode' and attempted to direct the recipient to use Safari, a clear indicator of a phishing attempt. When challenged, the caller became abusive rather than professional, which is a red flag inconsistent with genuine Telstra support behaviour.
The second scam report about 0390034523 provides minimal detail but confirms the impersonation tactic. Both contributors correctly identified these calls as scams.
What Callers from 03 9003 4523 Claim
Callers from 03 9003 4523 specifically mention problems with internet connectivity in private mode and push recipients toward specific browser actions. One contributor reported the caller insisted they use Safari to resolve the supposed issue - this is a common phishing tactic designed to capture login credentials or install malware. When the recipient expressed suspicion, the caller responded with hostility ('called me stupid bitch'), abandoning any pretence of customer service.
Beyond the Telstra impersonation calls, 03 9003 4523 has also been used for energy company spam. A caller identifying himself as 'Max from Energy B company' rang about energy bills and called a second time despite being told the recipient has solar panels and doesn't pay bills. This suggests the number may be shared among multiple scammers and spammers, or the same operation runs various campaigns.
Call Patterns and Report Timeline
The reports span from mid-January to mid-February 2026. The two scam calls (impersonation and phishing) occurred on 9 and 15 February, suggesting recent intensified activity. One contributor answered a call from 03 9003 4523 while at work in early February and reported the caller became rude when told they were unavailable - not a characteristic of legitimate business calls. An earlier energy-related call on 13 January hung up immediately, then called back to pitch energy savers, indicating a pattern of persistence and call-back tactics used by this number.
What to Do If You Receive a Call from 03 9003 4523
If 03 9003 4523 calls you:
- Do not: Grant remote access to your device, use specific browsers at the caller's request, or share personal or financial information
- Do: Hang up immediately and block the number. If you need to verify a Telstra issue, contact Telstra directly using the number on your bill or the official Telstra website
- Do not: Continue the conversation if the caller becomes abusive or aggressive
- Do: Assume any unsolicited call about internet issues is suspicious, especially if the caller pressures you toward specific technical actions
What to Do If You Receive an SMS from 03 9003 4523
If you receive a text message from 03 9003 4523:
- Do not: Click any links or download files
- Do: Delete the message immediately and block the number
- Do: Forward suspicious SMS to 0429 999 888 (ACMA's report spam service) and include the sender's number
How to Report 03 9003 4523
Report this number to the following Australian authorities:
- Scamwatch (scamwatch.gov.au) - Report the impersonation scam and phishing attempt
- ACMA (acma.gov.au) - Report the number for scam and spam activity
- Do Not Call Register (donotcall.gov.au) - Lodge a complaint about telemarketing from 03 9003 4523
- Telstra directly - Contact Telstra to report that your phone is receiving calls fraudulently claiming to be Telstra support
- Reverseau - Contribute your experience with 0390034523 to warn other Australians
Help others by sharing your experience with (03) 9003 4523!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
called claiming to be Telstra, total scam
Said they were from Telstra about internet in private mode, wanted me to use Safari, I said they were scamming and they called me stupid bitch
Called while I was at work, I said I wasn't available and they got rude about it
Max from Energy B company called second time about energy bill, I told him I got solar so I don't pay bills, reported him to Do Not Call
hung up right away, called back and it was about energy savers
Help others by sharing your experience with (03) 9003 4523!
WRITE A REVIEWFrequently Asked Questions
Why is 03 9003 4523 claiming to be from Telstra when it's clearly not?
The caller is running an impersonation scam. They are not affiliated with Telstra. Legitimate Telstra support will never cold-call you asking you to use specific browsers or grant remote access. If you're uncertain, always hang up and call Telstra directly using the number on your phone bill. Never use contact details provided by an unsolicited caller from 0390034523.
What does it mean if 03 9003 4523 asks me to use Safari or Chrome specifically?
This is a phishing tactic. Scammers ask you to use specific browsers because they've engineered pages or scripts that work best in those browsers, often to bypass security warnings. One contributor reported 03 9003 4523 doing this to isolate them in a 'private mode' browser session where they could steal login credentials. Do not follow these instructions. Legitimate IT support never asks you to switch browsers at their request.
Can I trust 03 9003 4523 if it calls about energy bills?
No. While some reports about 0390034523 involve energy company spam (a caller named 'Max' from 'Energy B company'), the number has also been used for Telstra impersonation scams. This suggests the number is being used by multiple scammers or a scam operation running various campaigns. Block it regardless of what the caller claims.
What should I do if 03 9003 4523 calls and becomes rude or abusive?
Hang up immediately. One contributor reported that when they questioned the caller from 03 9003 4523, the caller became verbally abusive instead of remaining professional. Legitimate companies train their staff to remain calm. Aggression is a major red flag. Block the number and report it to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
I answered a call from 03 9003 4523 and already gave some information. What do I do now?
If you provided banking details, passwords, or authentication codes to 0390034523, contact your bank immediately and consider changing passwords for important accounts. If you granted remote access, use your antivirus software to scan your device or contact a trusted IT professional. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au), and consider reviewing your credit file with a free service like ASIC's MoneySmart.
How many times has 03 9003 4523 been reported, and is it still active?
Five contributors have reported 03 9003 4523 in Reverseau's community reports, with the most recent Telstra impersonation scam call on 15 February 2026. The number appears to be actively used for scamming and spam. Block 0390034523 immediately and encourage anyone else who receives calls from this number to report them and share their experience.