03 9003 3598 - 0390033598: Telstra Impersonation and Tech Support Scam

• Scam
• Suspicious
• Spam

Community reports for 03 9003 3598 (0390033598): Callers impersonate Telstra, push remote access software installation, and hang up when questioned.

Telstra Impersonation Reports for 03 9003 3598

Five contributors have flagged calls from 03 9003 3598 (also written as 0390033598) with a consistent pattern of Telstra impersonation targeting home internet customers. The most serious reports describe callers claiming to represent Telstra and attempting to convince recipients to install RealVNC Server, a remote access tool that could enable unauthorized control of a computer. One contributor specifically noted the caller's accent raised immediate red flags, suggesting this may be an offshore operation.

Two separate reports about 0390033598 mention callers claiming to discuss home internet security with Telstra affiliation. Contributors found the calls suspicious and suspected phishing attempts, indicating these callers were skilled enough to sound initially plausible but ultimately unconvincing.

What Callers from 03 9003 3598 Say

Contributors report that callers from 03 9003 3598 lead with claims of being Telstra representatives. The primary tactic involves raising concerns about internet security or home network protection, then pivoting to requests for remote software installation. One contributor reported being pushed specifically toward installing RealVNC Server, a legitimate but dangerous tool in the wrong hands that allows complete remote computer access.

When questioned or challenged, callers from 0390033598 tend to disengage rather than maintain the conversation. One contributor reported receiving two calls where the caller hung up immediately upon answering, consistent with callback scam tactics where scammers verify live contact details for resale or later exploitation.

Call Patterns and Timing

Reports for 03 9003 3598 span from late January through February, with calls arriving across different times of day including early morning hours (6:27 AM) and late evening (10:13 AM). One contributor received multiple calls from the same number, suggesting either escalating tactics or list recycling. The mix of answered and missed calls, combined with one report noting the phone flagged it as spam, indicates this number may be part of a larger campaign.

What to Do If You Receive a Call from 03 9003 3598

If 03 9003 3598 contacts you:

• Do not: Install any software, grant remote access, or download applications the caller requests
• Do not: Provide personal information, account numbers, or passwords
• Do not: Return the call to the number provided by the caller
• Do: Hang up immediately if the call seems suspicious
• Do: Contact Telstra directly using the number on your bill or their official website if you have genuine account concerns
• Do: Block 0390033598 after the first suspicious contact

Legitimate Telstra representatives will never request remote access software installation or ask you to download tools during an unsolicited call. If you're concerned about your internet security, initiate contact yourself through official channels rather than trusting an incoming caller.

What to Do If You Receive an SMS from 03 9003 3598

If 0390033598 sends you a text message:

• Do not: Click any links in the message
• Do not: Reply to the message
• Do: Delete the message immediately
• Do: Block the number on your phone
• Do: Report it as spam using your phone's reporting feature
• Do: Forward the message details to 0429 999 888 (ACMA's Report Cyber service)

How to Report 03 9003 3598

If you've been contacted by 03 9003 3598 or 0390033598, reporting helps protect other Australians:

• Report to Scamwatch at scamwatch.gov.au with details of what the caller claimed
• Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au or use their Report Cyber service at cyber.gov.au
• If the call involved attempted malware installation, file a report with ReportCyber at cyber.gov.au
• Add the number to the Do Not Call Register at donotcall.gov.au (though this won't stop scammers, it helps regulators identify patterns)
• Report your experience on Reverseau to help your community stay informed about this number

Frequently Asked Questions