- Scam
One contributor reports 03 9003 3396 (0390033396) claiming internet service issues to obtain personal information. Tech support impersonation scam alert.
Internet Impersonation Reports for 03 9003 3396
One contributor has reported a call from 03 9003 3396 (also written as 0390033396) claiming to have identified an issue with their internet service. The caller used this premise to request personal information, a common impersonation tactic where scammers pose as internet service providers or technical support staff to gain access to sensitive details.
The report about 0390033396 indicates the caller successfully made contact when the contributor answered, suggesting the number may be used for active outbound calling campaigns rather than automated systems.
What the Caller from 03 9003 3396 Said
According to the report, the caller claimed there was a problem with the recipient's internet connection. Rather than offering to resolve technical issues directly, the caller's primary objective was obtaining personal information from the contributor. This approach is consistent with data harvesting scams where callers pose as legitimate service providers to build profiles for identity theft or targeted fraud.
What to Do If You Receive a Call from 03 9003 3396
If 03 9003 3396 calls you:
- Do not: Provide any personal information, passwords, account numbers, or banking details
- Do not: Confirm your existing service details or allow remote access to your computer
- Do not: Return the call if you hang up
- Do: Hang up immediately if the caller claims there's a problem with your internet
- Do: Contact your internet provider directly using the number on your bill or their official website if you have genuine service concerns
- Do: Block the number 0390033396 if the call repeats
How to Report 03 9003 3396
If you receive a call from 03 9003 3396 attempting to obtain your personal information:
- Report the number to Scamwatch at scamwatch.gov.au
- Lodge a complaint with the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report the incident to your internet service provider directly
- If you shared information, contact your bank and consider placing a fraud alert on your credit file
- Contribute your experience on Reverseau to help other Australians identify this number
FAQ
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Claiming to have issue with my internet, trying to get my info
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WRITE A REVIEWFrequently Asked Questions
Why would a caller claiming to be from my internet provider ask for personal information?
Legitimate internet providers already have your account information. The report about 03 9003 3396 shows this caller was attempting to obtain personal details under false pretences. Real providers contact you about issues from the number on your bill, and never request passwords, PIN codes, or banking information during unsolicited calls.
Should I answer calls from unknown numbers like 0390033396?
It's safest to let unknown numbers go to voicemail. If someone has a genuine issue with your service, they'll leave a message. The report of 03 9003 3396 shows the scammer was able to attempt their tactics only because the call was answered. If you do answer, never provide personal information to unsolicited callers.
What should I do if I already gave information to someone who called from 03 9003 3396?
Contact your internet provider immediately using the number on your bill to confirm the call was not legitimate. If you shared banking or personal identification details, contact your bank, monitor your accounts closely, and consider reporting to the Australian Federal Police at cyber.gov.au. Report the number 0390033396 to Scamwatch.
How can I verify if a call about my internet is actually from my provider?
Never provide information during unsolicited calls. Instead, end the call and contact your internet provider directly using the number on your bill or their official website. A real provider will be able to discuss any genuine issues when you contact them directly. This approach ensures you're speaking with your actual provider, not someone impersonating them like the caller from 03 9003 3396.
Is 03 9003 3396 definitely a scam?
One community report describes 0390033396 using a false internet issue claim to request personal information. This pattern is consistent with impersonation scams. While a single report doesn't represent all calls from this number, the reported behaviour is suspicious. If this number contacts you, verify independently before providing any information.
How do I block 03 9003 3396 on my phone?
Most Australian phones allow you to block numbers directly. In your contacts or call history, find 0390033396, select the number, and choose 'Block' or 'Block Caller'. You can also contact your phone provider to block the number at their end. If the calls persist or escalate, report 03 9003 3396 to ACMA at acma.gov.au.