03 9003 3392 - 0390033392: Telstra Impersonation Scam

• Scam
• Spam

03 9003 3392 (0390033392): Multiple reports of fake Telstra calls requesting IP addresses and personal details. Scammers claim security issues to extract information.

Telstra Impersonation Reports for 03 9003 3392

Four contributors have reported scam calls from 03 9003 3392 (also written as 0390033392) impersonating Telstra representatives. The callers claim there is a security problem with the recipient's internet connection and request sensitive information including IP addresses and phone numbers. This is a classic tech support scam tactic designed to gain access to personal data or computer systems.

The pattern is consistent across reports: callers from 0390033392 use Telstra's name to establish false credibility, then pivot to requesting technical details. One contributor noted the caller became aggressive when questioned, telling them to "stop being a smart arse" before hanging up, indicating frustration when their social engineering attempt failed.

What Callers from 03 9003 3392 Claim

Contributors who answered calls from 03 9003 3392 report the following specific claims and requests:

• "There is a security problem with your internet connection"
• "We need you to check your IP address"
• "Confirm your phone number for verification"
• References to Telstra as their employer to appear legitimate

One contributor received a callback from a slightly different number (03 9003 3379) with the same Telstra impersonation script, suggesting the scammers are using multiple numbers from the same range. When asked about internet services, legitimate callers would already know whether the recipient is actually a customer, yet these callers proceed with their pitch regardless.

When contributors from 0390033392 resisted requests for personal information, callers either became hostile or hung up immediately. This rapid escalation to aggression or call termination is typical of scammers who recognise their social engineering approach has failed.

Report Patterns and Channel Data

All five reports about 03 9003 3392 came from answered calls, meaning contributors engaged with the callers long enough to recognise the scam. Three reports specifically mention the caller's request for IP address information, which is a key indicator of a tech support scam rather than standard telemarketing.

One contributor described receiving a call from 03 9003 3392 while already on another call, with no voicemail left, followed by a callback from 03 9003 3379 with the same script. This suggests deliberate callback persistence when the first attempt is missed. The pattern indicates the scammers are working through lists of phone numbers methodically.

What to Do If You Receive a Call from 03 9003 3392

If 03 9003 3392 calls you:

• Do not: Provide your IP address, phone number, date of birth, bank details, or any personal information
• Do not: Allow the caller to remotely access your computer or ask you to install software
• Do not: Return the call if it goes to voicemail
• Do: Hang up immediately and verify any claimed issue by contacting Telstra directly using the number on your bill or the official Telstra website
• Do: Block 0390033392 on your phone to prevent future calls
• Do: If you already provided information, contact your bank and consider changing passwords for email and online accounts

How to Report 03 9003 3392

Report this number and your experience to multiple Australian authorities:

• Scamwatch: scamwatch.gov.au - the official Australian government scam reporting service
• ACMA (Australian Communications and Media Authority): acma.gov.au - report scam calls and SMS
• Telstra (if you are a customer): Contact Telstra directly to alert them that their brand is being used in scams
• Reverseau: Contribute your report to help other Australians identify this number

Contributing your report to Reverseau helps build community awareness and prevents others from becoming victims of the same scam.

Frequently Asked Questions