- Suspicious
Community report for 03 9003 3389 (0390033389): Caller impersonated Telstra employee 'Arron Matthews' with phishing attempt. One contributor flagged this number as scam.
Telstra Impersonation Report for 03 9003 3389
A contributor has reported receiving a call from 03 9003 3389 (also written as 0390033389) from someone claiming to be Arron Matthews from Telstra. The caller's intent was phishing - attempting to trick the recipient into providing sensitive information or clicking malicious links. The contributor described the interaction as "total rubbish" and immediately recognised the call as fraudulent.
What the Caller from 03 9003 3389 Did
The caller on 0390033389 impersonated a Telstra representative by providing a specific name. This is a common tactic used in identity fraud - creating false legitimacy by claiming affiliation with a well-known telecommunications provider. The phishing attempt suggests the caller had intent to either extract personal or financial information, or direct the recipient to a fraudulent website or link.
What to Do If You Receive a Call from 03 9003 3389
If 03 9003 3389 calls you:
- Do not: Provide personal information, financial details, passwords, or account numbers to the caller
- Do not: Click any links the caller provides or visit websites they direct you to
- Do not: Return the call to the number shown on your phone
- Do: Hang up immediately if the caller claims to be from Telstra or any other company
- Do: Contact Telstra directly using the official number on your bill or the Telstra website to verify any claims
- Do: Block 0390033389 on your phone to prevent future calls
Verify Telstra Claims Independently
If a caller from 03 9003 3389 claims to represent Telstra, never use contact details they provide. Instead, hang up and call Telstra directly using the customer service number on your bill, your account statement, or the official Telstra website. Legitimate companies never ask you to verify information via links or numbers provided during unsolicited calls - they will already have your details on file.
How to Report 03 9003 3389
Report this number and the phishing attempt to Australian authorities:
- Scamwatch: Visit scamwatch.gov.au to report the scam. Include details about the Telstra impersonation claim and phishing attempt.
- ACMA: Report the call to the Australian Communications and Media Authority at acma.gov.au - they investigate telecommunications fraud and unlawful calls.
- ReportCyber: If you clicked any links or provided information, report the incident at cyber.gov.au.
- Telstra: Contact Telstra directly to report the impersonation of their brand and employees.
- Reverseau: Contribute your experience with 0390033389 to help other Australians identify this number and stay safe.
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be Arron Matthews from Telstra, total rubbish, dodgy phishing
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WRITE A REVIEWFrequently Asked Questions
A caller from 03 9003 3389 claimed to be from Telstra - what should I do?
Hang up immediately. Do not provide any personal, financial, or account information to the caller. Contact Telstra directly using the number on your bill or the official Telstra website to verify if there is a genuine issue with your account. The contributor who reported 0390033389 described the caller as fraudulent, so treat any claims as unverified until you confirm independently.
The caller from 0390033389 asked me to click a link - is this dangerous?
Yes. The report about 03 9003 3389 specifically mentions a phishing attempt, meaning the caller was trying to direct the recipient to a fraudulent website or malicious link. Do not click any links provided by this caller. Phishing links can steal login credentials, financial information, or install malware on your device.
Can I trust the name 'Arron Matthews' if 03 9003 3389 calls again?
No. The contributor who received a call from 0390033389 reported that the caller claimed this name while impersonating Telstra. This is a false identity - legitimate Telstra staff will never contact you via unsolicited calls asking for sensitive information. Always verify independently by calling Telstra directly.
Why would a scammer claim to be from Telstra when calling 0390033389?
Telstra is one of Australia's largest telecommunications companies, so impersonating a Telstra employee makes the scam seem credible to recipients. The caller from 03 9003 3389 likely used the Telstra brand to build false trust before attempting the phishing attack described in the community report.
Should I block 03 9003 3389 on my phone?
Yes. Block 0390033389 immediately to prevent future calls from this number. Most modern phones have a built-in block or Do Not Disturb feature. You can also report the number as spam or scam in your phone's call history, which adds it to your device's block list.
What is phishing and how does it relate to the 03 9003 3389 scam?
Phishing is a technique where scammers trick you into revealing sensitive information or visiting fraudulent websites by impersonating legitimate organisations. The call from 0390033389 involved both impersonation (claiming to be Telstra) and phishing (attempting to direct the recipient to a malicious link). These tactics are often combined to maximize the chance of success.