03 9003 3379 - 0390033379: Telstra Impersonation Reports

• Scam

Community report for 03 9003 3379 (0390033379): Caller impersonated Telstra support, claiming internet connection problems to potential victims.

Telstra Impersonation Reports for 03 9003 3379

One contributor has reported a Telstra impersonation attempt from 03 9003 3379 (also written as 0390033379). The caller claimed to be contacting about an internet connection problem, a common tactic used to gain initial engagement before pivoting to credential harvesting or payment scams.

What makes this report notable is the dual-number approach. The initial contact came from a related number, 03 9003 3392, which did not leave a voicemail. When the contributor didn't answer, the same caller immediately rang back from 03 9003 3379 with the Telstra support claim. This persistence pattern is characteristic of coordinated scam campaigns.

What the Caller from 03 9003 3379 Claimed

The contributor reported that the caller from 0390033379 stated there was a problem with their internet connection and claimed to represent Telstra. The contributor immediately recognised this as suspicious because they do not have internet services with Telstra, allowing them to hang up without further engagement.

The speed of the callback from 03 9003 3379 after the initial unanswered call suggests the scammer was monitoring whether the first attempt succeeded, then attempting a second contact from a slightly different number to evade block lists.

Call Pattern and Approach

This single report about 03 9003 3379 documents a two-stage calling sequence. The initial call from 03 9003 3392 received no answer and no voicemail was left. Within a short timeframe, 0390033379 called with the prepared script about internet problems. This method may be designed to lower the recipient's guard by appearing as a follow-up to their own missed call.

What to Do If You Receive a Call from 03 9003 3379

If 03 9003 3379 calls claiming to represent Telstra or another service provider:

• Do not: Confirm your account details, provide personal information, or allow remote access to your devices
• Do: Hang up immediately and independently verify by calling Telstra's official number from their website or your bill
• Do: Be aware that legitimate service providers will not claim to have detected problems unsolicited - customers must contact them first
• Do: Note the calling number (0390033379) and any accompanying numbers used in the same sequence
• Do: Block 03 9003 3379 in your phone settings if the calls persist

How to Report 03 9003 3379

If you receive impersonation calls from 03 9003 3379, you can report the activity to relevant Australian authorities:

• Report to Scamwatch at scamwatch.gov.au with details of the call, what was claimed, and any numbers used
• Contact the Australian Communications and Media Authority (ACMA) at acma.gov.au - they monitor telecom fraud patterns
• Report to the company being impersonated (Telstra, in this case) through their official fraud reporting channels
• Report to ReportCyber at cyber.gov.au if remote access was requested or obtained
• Add your experience to Reverseau so contributors can see the pattern from 0390033379

Why Telstra Impersonation Works

Telstra is one of Australia's largest telecommunications providers, making it a recognisable and trusted name. Scammers exploiting the Telstra brand on calls from 03 9003 3379 rely on the fact that many Australians do use Telstra services. A contributor who actually had Telstra internet might not immediately question the call, making the impersonation credible at first glance. The follow-up call from 0390033379 after an unanswered first attempt adds a layer of plausibility.

Frequently Asked Questions