- Scam
Community reports for 03 9003 3376 (0390033376) describe impersonation scams impersonating Telstra and energy companies with urgent threats.
Impersonation Scam Reports for 03 9003 3376
Two contributors have reported scam calls from 03 9003 3376 (also written as 0390033376) involving deliberate impersonation of legitimate Australian companies. The pattern reveals callers posing as Telstra and an energy provider, using high-pressure tactics to manipulate recipients into unsafe actions or revealing personal information.
What makes these calls from 0390033376 particularly deceptive is the level of prior knowledge displayed. One contributor reported the caller used their name and created an emotional emergency scenario involving a family member, demonstrating access to personal details before the call even began.
What Callers from 03 9003 3376 Claim
The scam calls from 03 9003 3376 follow a two-pronged approach. One contributor described receiving a call claiming to be from Telstra, with the caller alleging their internet connection had been compromised. The caller then directed them to search for something on their device - a classic pretext for gaining remote access or installing malware.
The second contributor reported a more emotionally manipulative approach. The caller from 0390033376 used their actual name and fabricated an emergency involving their son, claiming he was dying. This tactic was designed to bypass rational thinking and prompt immediate action. When the contributor later called back the number, they discovered it was actually associated with an energy savers company.
Both calls shared a common thread: callers created artificial urgency to prevent the recipient from verifying their identity through official channels.
Call Patterns and Timing
The two reports from 03 9003 3376 occurred within a four-day window in early January 2026, with one answered call on January 8 and another on January 4. Both contributors answered the calls, which allowed them to identify the scam tactics in real time.
One contributor noted they called the number back after hanging up on the initial Telstra impersonation, which led them to discover the true identity of the operation. This callback behaviour, while risky with unknown numbers, did provide clarity about who was behind the 0390033376 calls.
What to Do If You Receive a Call from 03 9003 3376
If 03 9003 3376 calls you:
- Do not: Follow instructions to search online, download software, or click links the caller suggests
- Do not: Share personal information, banking details, or family information
- Do not: Assume the caller is legitimate even if they know your name or details
- Do: Hang up immediately if the caller creates emotional urgency or claims an emergency
- Do: Block 0390033376 in your phone settings after the first call
- Do: Verify independently by calling the official customer service number for any company they claim to represent (use a number from the company's official website, not a number provided by the caller)
How to Report 03 9003 3376
If you receive a call from 03 9003 3376 or 0390033376, report it to Australian authorities:
- Scamwatch: Report the scam at scamwatch.gov.au with details of the call and what the caller claimed
- ACMA: Lodge a complaint about the number with the Australian Communications and Media Authority at acma.gov.au
- ReportCyber: If the caller attempted to gain remote access to your device, report it at cyber.gov.au
- Reverseau: Contribute your experience on Reverseau to help other Australians identify this number
Including specific details about what the caller claimed, when the call occurred, and which company they impersonated helps authorities track patterns and protect other Australians from 03 9003 3376.
Help others by sharing your experience with (03) 9003 3376!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Caller used my name, claimed my son was dying, tried to scare me. called back and it was energy savers company
Pretended to be Telstra claiming my internet's compromised and telling me to search something dodgy, called back after I hung up
Help others by sharing your experience with (03) 9003 3376!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 03 9003 3376 know my name?
One contributor reported the caller from 0390033376 used their actual name during the scam call. This suggests the scammer may have obtained personal information from a data breach, public records, or previous interactions. Never assume a caller is legitimate just because they know your name - legitimate companies verify your identity, not the other way around. Always hang up and call the official customer service number to verify any claims.
What should I do if 03 9003 3376 tells me my internet is compromised?
One contributor received exactly this claim from 0390033376, with the caller then directing them to search for suspicious content. Do not follow any instructions from an unsolicited caller. Hang up immediately and contact your internet provider directly using the phone number on your bill or their official website. Never allow a caller to direct you to websites or downloads - legitimate tech support never initiates contact this way.
Can I call 0390033376 back to verify if it's real?
Calling 0390033376 back is risky. One contributor did call back the number and discovered it was connected to an energy company, but this could confirm your number is active and lead to more calls. Instead, if a caller claims to be from a company like Telstra, hang up and dial the official customer service number from your bill or the company's official website to verify the claim independently.
What is the energy savers company connection to 03 9003 3376?
One contributor who called back 0390033376 discovered the number was associated with an energy savers company, yet the initial call impersonated Telstra. This suggests either the number has been spoofed or misused by scammers. Do not contact this number directly. Report it to Scamwatch and ACMA if you receive calls from 03 9003 3376 claiming to be from other companies.
How do I block 03 9003 3376 on my phone?
Most Australian phones allow you to block numbers directly. On iPhone, open the Recents list, swipe left on 0390033376, and select Block. On Android, go to your recent calls, press and hold the number 03 9003 3376, and select Block. After blocking, the number cannot call you, though they may attempt contact from other numbers. Report the original number to ACMA and Scamwatch.
Should I be worried if I gave information to the caller from 0390033376?
If you shared personal, banking, or family information with 03 9003 3376, contact your bank and relevant service providers immediately to flag potential fraud. Monitor your accounts for unusual activity. If the caller gained remote access to your device, change all your passwords on a different device and consider running antivirus software. Report the incident to ReportCyber at cyber.gov.au and Scamwatch at scamwatch.gov.au.