- Scam
- Suspicious
Community reports for 03 9003 3369 (0390033369) describe callers impersonating Telstra Tech Department staff. One contributor flagged a scam attempt.
Telstra Impersonation Reports for 03 9003 3369
Two contributors have reported suspicious activity from 03 9003 3369 (also written as 0390033369), with one flagging a clear impersonation attempt. The reports indicate callers posing as members of Telstra's technical support team, a common tactic used in tech support scams targeting Australian customers.
One contributor received a call from 03 9003 3369 where the caller claimed to represent Telstra's Tech Department. This type of impersonation is a recognised scam pattern where callers attempt to convince victims they have technical issues requiring remote access to devices or payment for fraudulent services.
What Callers from 03 9003 3369 Are Doing
The reported behaviour from 0390033369 includes callers identifying themselves by name (one report mentions "Jason from Telstra") and initiating contact as if representing the company's technical support team. One caller hung up after initial contact, a pattern sometimes seen when scammers test numbers to identify active accounts before more intensive follow-up attempts.
The impersonation approach used by 03 9003 3369 is designed to exploit customer trust in the Telstra brand. Contributors should be aware that legitimate Telstra technical support will not initiate unsolicited calls claiming urgent technical problems or requesting remote access without prior context.
Report Patterns and Timing
The two reports about 03 9003 3369 occurred within a two-week period in early January 2026. Both contributors answered the calls directly, allowing them to identify the impersonation attempt immediately. The timing and pattern suggest ongoing activity from this number, though the volume remains limited to the reports currently received.
What to Do If You Receive a Call from 03 9003 3369
If 0390033369 calls you claiming to be from Telstra:
- Do not: Agree to remote access, provide personal details, credit card information, or confirm passwords
- Do not: Trust caller ID displays showing "Telstra" - scammers can spoof legitimate numbers
- Do: Hang up immediately if you did not initiate the contact
- Do: Contact Telstra directly using the official number on your bill or the Telstra website to verify any claimed technical issues
- Do: Block 03 9003 3369 in your phone settings if you receive further calls
How to Report 03 9003 3369
If you receive a scam call from 0390033369 or 03 9003 3369, report it to Australian authorities:
- Report to Scamwatch at scamwatch.gov.au with details of the call and any claims made
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au to help identify telecommunications fraud
- Contact Telstra directly to report the impersonation and number spoofing
- Share your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (03) 9003 3369!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Telstra Tech Department, don't fall for it
Someone claiming to be Jason from Telstra, said hello then hung up
Help others by sharing your experience with (03) 9003 3369!
WRITE A REVIEWFrequently Asked Questions
Is 03 9003 3369 really calling from Telstra?
No. Community reports indicate 0390033369 is being used by scammers impersonating Telstra's Tech Department. Telstra will not initiate unsolicited calls claiming urgent technical problems. If you suspect a technical issue, contact Telstra directly using the official number on your bill rather than calling back the number that contacted you.
What should I do if someone from 03 9003 3369 asks for remote access?
Hang up immediately. Legitimate Telstra support will never request remote access via unsolicited calls. If 0390033369 or any unknown number asks for remote access to your device, it is a scam. Do not grant access under any circumstances, regardless of what technical problem they claim exists.
Why did the caller from 03 9003 3369 hang up after saying hello?
One contributor reported a caller identifying as "Jason from Telstra" from 0390033369 who hung up after initial contact. This behaviour is common in scam operations - callers test numbers to confirm they are active and monitored, then attempt follow-up contact or pass the number to other scammers for more intensive targeting.
Can I trust caller ID showing Telstra on my phone?
No. Scammers calling from 03 9003 3369 or other numbers can spoof caller ID to display legitimate company names like "Telstra". Never trust caller ID alone. If someone claims to be from Telstra, hang up and call Telstra directly using the official contact number on your bill or their website.
Should I report 03 9003 3369 to anyone?
Yes. Report 0390033369 to Scamwatch (scamwatch.gov.au) and the ACMA (acma.gov.au). Also contact Telstra directly to report the impersonation. The more reports these numbers receive, the faster authorities can identify and action them. You can also contribute your experience to Reverseau to help other Australians.
What if I accidentally gave information to the caller from 03 9003 3369?
If you shared personal details, passwords, or financial information with someone claiming to be from Telstra on 0390033369, contact Telstra immediately and monitor your account for unauthorised activity. If credit card or banking details were shared, notify your bank. You can also report the incident to Scamwatch at scamwatch.gov.au for guidance on protecting your accounts.