- Scam
Community report for 03 9003 3368 (0390033368): Caller impersonated Telstra, claiming IP compromise and mentioning Nord VPN to pressure victim into action.
Telstra Impersonation Report for 03 9003 3368
One contributor has reported receiving a scam call from 03 9003 3368 (also written as 0390033368) in which the caller impersonated Telstra. The caller claimed the recipient's IP address had been compromised and made reference to Nord VPN, a common tactic used to create urgency and convince people they need immediate technical support or security intervention.
This type of impersonation attack on 0390033368 exploits trust in the Telstra brand to bypass initial scepticism. By combining a technical-sounding claim (IP compromise) with a reference to a legitimate VPN service, the caller attempts to appear credible and knowledgeable.
What the Caller from 03 9003 3368 Claimed
The contributor who received the call from 03 9003 3368 reported that the caller posed as a Telstra representative and stated the recipient's IP had been compromised. The mention of Nord VPN appears designed to add specificity and technical credibility to the false claim, likely to pressure the recipient into either downloading software, providing remote access, or disclosing personal or financial information.
Callers using this 0390033368 impersonation approach rely on the assumption that recipients will recognise Telstra as their internet provider and therefore trust the caller's authority on network security matters.
What to Do If You Receive a Call from 03 9003 3368
If 03 9003 3368 calls you:
- Do not: Provide personal details, passwords, or banking information; allow remote access to your device; click links or download software the caller suggests
- Do: Hang up immediately; contact Telstra directly using the phone number on your bill or their official website to verify the claim; block the number if it calls again
- Remember: Telstra will never call unsolicited to warn you about IP compromises or ask for remote access
Legitimate technology companies do not contact customers about security issues via unsolicited calls. If you have genuine network concerns, initiate contact yourself using official contact details.
How to Report 03 9003 3368
If you receive a call from 03 9003 3368 or experience a similar scam attempt:
- Report to Scamwatch at scamwatch.gov.au with details of the call, what was claimed, and any actions you took
- Lodge a complaint with the Australian Communications and Media Authority (ACMA) at acma.gov.au
- If you provided personal information, report to ReportCyber at cyber.gov.au
- Contact Telstra directly to alert them of the impersonation
- Block the number 0390033368 on your phone to prevent further contact
- Share your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
claimed to be from Telstra saying my IP was compromised and something about Nord
Help others by sharing your experience with (03) 9003 3368!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer impersonate Telstra and mention IP compromise?
Callers impersonating Telstra from 03 9003 3368 exploit the fact that most Australians trust their internet provider on security matters. By claiming an IP compromise and referencing a real VPN service like Nord, the caller adds technical credibility. The goal is typically to convince you to grant remote access to your device, download malware, or reveal banking details under the guise of 'fixing' the supposed security issue.
Is 03 9003 3368 a real Telstra number?
No. The contributor who reported 0390033368 identified it as a scam call. Telstra's official customer service numbers are published on bills and the Telstra website. If you are unsure whether a call is legitimate, hang up and call Telstra directly using the contact number on your account or their official website-never use a number the caller provides.
What should I do if I already gave information to the caller from 03 9003 3368?
If you shared personal details, banking information, or passwords with the caller from 03 9003 3368, act quickly: contact your bank immediately to monitor for unauthorised transactions; change any passwords you may have disclosed; report the incident to ReportCyber at cyber.gov.au; and lodge a complaint with Scamwatch at scamwatch.gov.au. If the scammer gained remote access to your device, consider having it professionally checked.
How can I verify if Telstra actually tried to contact me?
Do not rely on the caller's word. Instead, independently contact Telstra using the phone number listed on your bill, your account portal, or Telstra's official website. Provide them with the date and time of the call from 03 9003 3368 (0390033368) and ask whether they attempted to reach you. Legitimate companies will have a record of authorised outbound calls.
What is Nord VPN and why did the caller from 0390033368 mention it?
Nord VPN is a legitimate virtual private network service that encrypts internet traffic. Scammers reference real, recognisable services like Nord to make their false claims sound credible. By mentioning Nord alongside an IP compromise claim, the caller from 03 9003 3368 was attempting to appear technically knowledgeable and convince you that your security genuinely required immediate action.
Should I block 03 9003 3368 on my phone?
Yes. After reporting the scam from 0390033368 to Scamwatch and ACMA, block the number in your phone's settings. This prevents further contact from 03 9003 3368 and reduces the likelihood of being targeted again by the same scammer or accomplice using that number.