- Scam
Community report for 03 9003 3362 (0390033362): Caller impersonated Telstra internet support. Identified as scam.
Telstra Impersonation Report for 03 9003 3362
A contributor has reported receiving a call from 03 9003 3362 (also written as 0390033362) where the caller falsely claimed to represent Telstra internet support. The contributor identified this call as a scam attempt.
This type of impersonation targeting Telstra customers is a common tactic used by scammers to gain trust and access to sensitive account or payment information. The fact that 0390033362 was used for this purpose suggests potential caller spoofing, where fraudsters mask their actual number with one that appears legitimate.
What Callers from 03 9003 3362 Claim
Based on the reported call from 03 9003 3362, the caller posed as Telstra support staff. Scammers using this tactic typically claim there is a problem with your internet service, billing issue, or security concern that requires immediate attention. They may ask you to verify account details, provide payment information, or grant remote access to your computer or device.
What to Do If You Receive a Call from 03 9003 3362
If 03 9003 3362 calls you:
- Do not: Provide personal information, banking details, or passwords to the caller
- Do not: Grant remote access to your computer or device
- Do not: Return the call to the number displayed on your phone
- Do: Hang up immediately and end the call
- Do: Contact Telstra directly using the phone number on your official Telstra bill or the Telstra website to verify if there is a genuine issue with your account
- Do: Block 0390033362 to prevent future calls from this number
How to Report 03 9003 3362
If you have received a scam call from 03 9003 3362, report it to Australian authorities:
- Report to Scamwatch at scamwatch.gov.au for detailed advice and to register the scam
- Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au to flag the number for investigation
- Report to ReportCyber at cyber.gov.au if the scam involved attempts to access your computer or personal data
- Block the number 0390033362 on your phone to prevent future contact
- Share your experience with the Reverseau community by reporting this number to help others recognise and avoid the same scam
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from Telstra internet. Scammer.
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer use 03 9003 3362 to impersonate Telstra?
Scammers often spoof phone numbers to appear legitimate and local. Using 03 9003 3362, a Victorian area code, makes the call seem more credible to Australian victims. The impersonation of Telstra is designed to exploit the trust customers have in their internet service provider and lower their guard before requesting sensitive information.
What should I do if I already gave information to a caller from 0390033362?
If you provided personal, banking, or account details to 03 9003 3362, contact Telstra immediately on 133 200 (their official number from your bill) to report the fraud. Ask them to check for unauthorized access or changes to your account. Monitor your bank accounts and credit card statements closely. Consider placing a fraud alert with your bank and checking your credit report.
Can I trust the number 0390033362 if it appears on my phone?
No. Scammers regularly spoof phone numbers, meaning 03 9003 3362 may not be the actual number of the caller. Never assume a call is legitimate based on the displayed number alone. Always hang up and contact the organisation directly using a verified number from their official website or your account documents.
How can I verify if Telstra actually needs to contact me?
If you're unsure about a call claiming to be from Telstra, hang up and call Telstra directly on 133 200 (the official customer service number) or check your account online through the Telstra website. Legitimate companies will never pressure you to provide information during an unexpected call. Always initiate contact yourself using verified contact details.
Is it safe to block 03 9003 3362 on my phone?
Yes, blocking 0390033362 is safe and recommended. Since this number has been reported for Telstra impersonation scams, blocking it will prevent future calls from reaching you. If Telstra genuinely needs to contact you, they will use their official customer service channels or your registered contact details.
Where else should I report this number besides Scamwatch?
In addition to Scamwatch (scamwatch.gov.au), report 03 9003 3362 to the ACMA at acma.gov.au so telecommunications regulators can investigate. If any data breach or computer access was attempted, also report to ReportCyber at cyber.gov.au. Reporting helps authorities identify scam networks and protect other Australians from the same threats.