- Scam
One contributor reports a Telstra impersonation scam from 03 9003 3350 (0390033350). Caller claimed to be 'Jenny' offering internet services.
Telstra Impersonation Reports for 03 9003 3350
A contributor reported receiving a call from 03 9003 3350 (also written as 0390033350) on 9 January 2026, with the caller claiming to be 'Jenny from Telstra' and discussing internet services. The recipient does not use Telstra, which immediately identified the call as fraudulent. This type of impersonation tactic exploits the trust Australians have in major telecommunications providers.
What the Caller from 03 9003 3350 Said
The caller identified themselves as 'Jenny' and claimed to be calling from Telstra regarding internet services. By assuming the identity of a major service provider and initiating contact about a common utility, the scammer attempted to establish false legitimacy. The contributor's awareness that they do not have a Telstra account allowed them to immediately recognise the deception from 0390033350.
What to Do If You Receive a Call from 03 9003 3350
If 03 9003 3350 calls you claiming to be from Telstra or any other service provider:
- Do not: Provide personal information, account details, or payment information to the caller
- Do not: Confirm whether you are a customer of the service mentioned
- Do: Hang up immediately and end the call
- Do: Contact Telstra directly using the official number on your bill or their website to verify any legitimate concerns about your account
- Do: Block 0390033350 in your phone's settings to prevent future calls
- Do: Be cautious even if the caller has personal details about you - scammers obtain this information through data breaches
How to Report 03 9003 3350
If you receive a scam call from 03 9003 3350, report it to the following Australian authorities:
- Scamwatch: Report the call at scamwatch.gov.au, which tracks scam patterns and provides warnings to the public
- ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au regarding illegal telemarketing and scam calls
- Telstra (if impersonated): Contact Telstra directly to report the fraudulent use of their name and brand
- Reverseau: Report this number here to help other Australians identify suspicious callers
Help others by sharing your experience with (03) 9003 3350!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
On 9-Jan-2026 claimed to be Jenny from Telstra, call regarding my internet. I do not use Telstra. Scam call. Beware.
Help others by sharing your experience with (03) 9003 3350!
WRITE A REVIEWFrequently Asked Questions
Should I answer if 03 9003 3350 calls me?
No. Based on the report for 03 9003 3350 (0390033350), the caller impersonates Telstra staff. Let unknown calls go to voicemail. If it's legitimate, the caller will leave a message or you can call Telstra directly using the number on your bill.
How do I verify if a call from 0390033350 is really from Telstra?
Never verify details with the caller from 0390033350. Instead, hang up and call Telstra directly using the contact number on your official bill or their website. Legitimate companies will never pressure you to confirm account details during an unsolicited call.
What if the caller from 03 9003 3350 already has my personal details?
Scammers calling from 03 9003 3350 often obtain personal information through data breaches. Having your name or address does not make the call legitimate. Always verify by contacting the organisation directly using official channels, not numbers provided by the caller.
Is 0390033350 a legitimate Telstra number?
No. The report confirms that 0390033350 is used for impersonation scams claiming to be Telstra. Telstra's official customer service numbers are listed on their website and your bills. Do not trust any contact information provided by the caller from 03 9003 3350.
What should I do if I already gave information to the caller from 03 9003 3350?
Contact Telstra immediately on their official number to alert them. If you shared financial details, contact your bank and credit card providers. Monitor your accounts closely and consider a credit check. Report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.
How can I block 03 9003 3350 on my phone?
On most Australian mobile phones, you can block 0390033350 by opening the call log, finding the number, and selecting 'Block' or 'Add to Blacklist'. Check your phone's settings under 'Calls' or 'Messages' for blocking options. Consider also reporting it to your phone provider.