- Suspicious
One report of a scam call from 03 9003 3337 (0390033337) with a caller impersonating Telstra, claiming internet problems and refusing to provide a callback number.
Telstra Impersonation Reports for 03 9003 3337
A contributor has reported receiving a scam call from 03 9003 3337 (also written as 0390033337) where the caller impersonated a Telstra representative. The caller claimed there was a problem with the recipient's internet connection, a common opening used in tech support scams targeting Australian households.
What's notable about this call from 0390033337 is the caller's behaviour when asked for a callback number. The contributor, correctly suspicious of an unsolicited call about technical issues, requested a phone number to verify the call independently. Rather than provide legitimate contact details, the caller from 03 9003 3337 refused and insisted on staying on the line. When the contributor remained firm, the line went silent and disconnected.
What the Caller from 03 9003 3337 Claimed
The caller stated there was a problem with the recipient's internet, a classic opening for tech support impersonation scams. This tactic is designed to create urgency and concern, making targets more likely to follow instructions without thinking critically.
The behaviour displayed by the caller from 0390033337 reveals key scam indicators. Legitimate Telstra support staff will always provide a callback number if requested. The refusal to provide contact details when challenged, followed by disconnecting when the contributor wouldn't comply, is typical of scammers who cannot withstand verification attempts.
Report Patterns and Timing
This report was received on 13 January 2026. While a single report represents limited data, the specific tactics used-impersonation of a major Australian service provider combined with pressure to stay on the line and refusal to provide verifiable contact information-align with known Telstra impersonation scams.
What to Do If You Receive a Call from 03 9003 3337
If 03 9003 3337 calls you claiming to be from Telstra or another service provider:
- Do not: Follow instructions to press keys, allow remote access, or provide personal details
- Do not: Trust caller ID alone-scammers can spoof numbers
- Do: Hang up immediately if asked to stay on the line against your wishes
- Do: Independently verify by calling Telstra's official number (13 2200) from a fresh phone call or finding the number on your bill
- Do: Block 0390033337 in your phone settings to prevent repeat calls
- Do: Remember that legitimate tech support never refuses to provide a callback number when asked
How to Report 03 9003 3337
If you've received a call from 03 9003 3337 claiming to be Telstra or another company, report it through these Australian resources:
- Scamwatch - scamwatch.gov.au - Report the scam attempt and see if others have reported the same number
- ACMA - acma.gov.au - The Australian Communications and Media Authority investigates telecom scams
- Telstra - Report the impersonation directly to Telstra on 13 2200 so they can warn other customers
- Reverseau - Share your experience on Reverseau to help other Australians recognise calls from 03 9003 3337
Help others by sharing your experience with (03) 9003 3337!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Person said she was from Telstra and I have a problem with my internet. I said someone is at the door can you give me a phone number so I can call you back she said it’s ok I’ll hang on. I said no give me a number and the phone went silent.
Help others by sharing your experience with (03) 9003 3337!
WRITE A REVIEWFrequently Asked Questions
Why didn't the caller from 03 9003 3337 provide a callback number?
Scammers impersonating Telstra on 0390033337 avoid providing real callback numbers because they cannot withstand verification. When you call back a legitimate company number independently, the scam falls apart. The contributor's smart response-requesting a callback number-is exactly what stops these scams cold.
Should I be concerned if I missed a call from 0390033337?
Not if you didn't call back. The scam only works if the target agrees to stay on the line and follow instructions. If 03 9003 3337 calls again, do not answer. If you do answer accidentally, hang up immediately. Do not return missed calls from unknown numbers claiming to be from service providers.
How do I verify if a call claiming to be Telstra is real?
Never use a number provided by an incoming caller. Instead, hang up and call Telstra directly on 13 2200 (the official number on your bill or Telstra's website). Tell them you received a suspicious call from 03 9003 3337 and ask them to check your account. Real Telstra staff will appreciate the caution.
Is 03 9003 3337 really a Telstra number?
No. The (03) area code indicates Victoria, but scammers can spoof any number they want on your caller ID, including real Telstra numbers. The caller from 0390033337 impersonated Telstra but is not operating from Telstra. Their refusal to provide a verifiable callback number proves they are fraudulent.
What should I do if the caller from 03 9003 3337 says I'll lose internet if I don't act now?
Hang up. This is pressure and urgency-a key scam tactic. Your internet provider will never threaten to cut you off during an unsolicited call without prior warning. Always verify through official channels. Call Telstra on 13 2200 using a number you look up yourself, not one given by the caller.
Can I block 0390033337 on my phone?
Yes. Most Australian phones allow you to block numbers directly in your call settings. Add 0390033337 to your blocked contacts to prevent 03 9003 3337 from calling you again. You can also report the number to your phone provider and to Scamwatch at scamwatch.gov.au.