03 9003 3335 - 0390033335: Tech Support Impersonation Scam

• Scam
• Suspicious

Community reports for 03 9003 3335 (0390033335) describe tech support scam impersonating Telstra with requests for remote computer access.

Tech Support Impersonation Reports for 03 9003 3335

Two contributors have reported scam calls from 03 9003 3335 (also written as 0390033335) involving impersonation of legitimate service providers. The callers claim affiliation with Telstra and use classic tech support manipulation tactics, requesting remote access to victims' computers under the guise of security fixes.

The pattern is consistent across both reports about 0390033335: callers establish false urgency by claiming the recipient's device has been compromised and is actively being exploited. One contributor reported the caller from 03 9003 3335 specifically mentioned that 30 to 40 people were allegedly stealing information from their computer, designed to trigger panic and compliance.

What Callers from 03 9003 3335 Claim

Contributors who answered calls from 03 9003 3335 report callers claiming to represent Telstra or posing as tech support personnel. The primary social engineering approach involves:

• Claiming the recipient's device is compromised or infected with malware
• Creating false urgency by exaggerating the number of attackers or severity of breach
• Requesting remote computer access to "fix" the alleged problem
• Attempting to extract personal and financial information

One report about 0390033335 indicates the caller became pushy when trying to convince the recipient to sit at their computer, suggesting these scammers are primed to overcome initial resistance. The Telstra impersonation is a deliberate choice, as Telstra is one of Australia's largest telecommunications providers and callers expect recipients to be more trusting of that name.

Report Patterns and Timing

Both reports of calls from 03 9003 3335 were answered calls, meaning the scammers were able to engage contributors directly and deliver their pitch. One call occurred on 8 January 2026 during business hours (09:14 AM), and the other on 18 January 2026. The timing during daytime hours is typical of tech support scams, as scammers target people more likely to be at home with access to computers and in a frame of mind to be concerned about device security.

What to Do If You Receive a Call from 03 9003 3335

If 03 9003 3335 calls you:

• Do not: Follow instructions to access your computer, allow remote access, or provide passwords, banking details, or personal information
• Do not: Believe claims that your device is compromised without verifying through official channels first
• Do: Hang up immediately if the caller pressures you to access your computer
• Do: Contact Telstra directly using the phone number on your bill or their official website if you're concerned about your account
• Do: Block 0390033335 on your phone to prevent repeat calls
• Do: Remember that legitimate tech support providers never cold-call asking for remote access

How to Report 03 9003 3335

If you receive a scam call from 03 9003 3335 (0390033335), report it through these official Australian channels:

• Scamwatch: Report the scam at scamwatch.gov.au - include the phone number, what was claimed, and any information you provided
• ACMA: File a complaint with the Australian Communications and Media Authority at acma.gov.au about the unsolicited scam call
• Telstra (if impersonated): Contact Telstra directly to report the impersonation at telstra.com.au or call 133 200
• Reverseau: Contribute your report on Reverseau to help other Australians identify calls from 03 9003 3335

Frequently Asked Questions