- Scam
- Suspicious
Community reports for 03 9003 3334 (0390033334) describe callers impersonating Telstra, claiming internet issues and attempting phishing tactics.
Telstra Impersonation Reports for 03 9003 3334
Two contributors have reported calls from 03 9003 3334 (also written as 0390033334) where callers claimed to represent Telstra. Both reports involve callers attempting to convince recipients of supposed network or connectivity problems. The pattern suggests coordinated impersonation activity targeting Telstra customers with technical pretext.
One contributor noted the caller from 0390033334 made a specific technical claim about an IP address changing from private to public status. When challenged, the caller hung up immediately, indicating the call was likely part of a phishing or remote access scam. A second report about 03 9003 3334 describes a similar scenario where the caller referenced a mobile internet issue, again with unclear intent but suspicious framing.
What Callers from 03 9003 3334 Claim
Contributors report that callers from 03 9003 3334 open conversations by claiming affiliation with Telstra's technical support team. One caller used technical jargon about IP address configuration to create legitimacy. The implied intent appears to be gaining remote access to devices or extracting payment information by convincing recipients their connection requires urgent remediation.
The language pattern suggests these are not genuine Telstra representatives. One contributor who received a call from 0390033334 described the approach as "seems fishy," indicating the caller's explanation lacked authenticity. Genuine Telstra support would not initiate outbound calls claiming internet issues without context, and would not hang up when questioned about technical claims.
Call Patterns and Timing
Both reports of 03 9003 3334 were received through answered calls, suggesting the scammers are actively dialling numbers rather than relying on callback systems. The reports span several days (5 January and 11 January 2026), indicating repeated activity from this number. Contributors who answered calls from 0390033334 were reached during varying times, suggesting this number operates across different hours.
What to Do If You Receive a Call from 03 9003 3334
If 03 9003 3334 calls you:
- Do not: Accept claims about your internet, IP address, or connection status without verification through official Telstra channels
- Do not: Grant remote access, download software, or visit links the caller provides
- Do not: Share account details, payment information, or device credentials
- Do: Hang up immediately if the caller cannot provide verifiable details about your account
- Do: Contact Telstra directly using the number on your bill or their official website to verify any claimed issues
- Do: Block 0390033334 on your phone to prevent repeated contact
How to Report 03 9003 3334
If you receive a call from 03 9003 3334 or 0390033334, report it to:
- Scamwatch (scamwatch.gov.au) - Australia's official scam reporting service run by the ACCC
- ACMA (acma.gov.au) - The Australian Communications and Media Authority handles illegal calls and SMS
- Telstra directly - Contact their fraud team through your account portal or the number on your bill to report the impersonation
- Reverseau - Add your own report about 03 9003 3334 to help other Australians identify this number's behaviour
Community contributions on Reverseau help build a real-time picture of which numbers are actively targeting Australians, so reporting your experience with 0390033334 protects others.
Help others by sharing your experience with (03) 9003 3334!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Bloke claiming to be from Telstra said my IP address went from private to public, I laughed and he hung up
Said they were from Telstra trying to help with mobile's internet issue, seems fishy
Help others by sharing your experience with (03) 9003 3334!
WRITE A REVIEWFrequently Asked Questions
Why would someone call pretending to be Telstra about my IP address?
Callers from 03 9003 3334 use technical jargon about IP addresses to sound credible and create urgency. Their goal is typically to gain remote access to your device or extract payment by convincing you there's a serious network problem. Telstra would never initiate calls claiming your IP address has a security issue.
Is 0390033334 a real Telstra number?
No. 03 9003 3334 is not a legitimate Telstra contact number. Telstra's support lines have different formats and are publicly listed on their official website. If you receive a call about account or connection issues, always hang up and call Telstra back using the number on your bill or their website.
What should I do if I already gave information to a caller from 03 9003 3334?
If you shared payment details, passwords, or device access credentials with someone from 0390033334, contact your bank immediately to monitor for fraud. Change passwords for email, online banking, and Telstra accounts. Report the incident to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au), and consider contacting Telstra's fraud team directly.
Why do scammers impersonate Telstra specifically?
Telstra is Australia's largest telecommunications provider, so most people have or have had a Telstra account. Scammers from numbers like 03 9003 3334 rely on this familiarity. The technical nature of internet and IP issues also creates confusion that makes people less likely to verify immediately, giving the caller time to extract information.
How can I verify a Telstra call is genuine?
If someone from 03 9003 3334 or any unknown number claims to be Telstra, always hang up and contact Telstra yourself. Use the phone number on your bill, a recent Telstra invoice, or their official website. Genuine Telstra representatives can reference specific details about your account when you call them back, and they never request passwords or remote access during unsolicited calls.
Should I block 0390033334?
Yes. Blocking 03 9003 3334 prevents future calls from this number. Most phones allow you to block contacts directly in the call log. If this number calls again after you block it, it reinforces that 0390033334 is actively being used for scam attempts and you should report it to ACMA and Scamwatch.