03 9003 3320 - 0390033320: Telstra Impersonation Scam

• Scam
• Suspicious

Community reports for 03 9003 3320 (0390033320) describe callers impersonating Telstra to request private information and verify IP addresses.

Telstra Impersonation Reports for 03 9003 3320

Two contributors have reported calls from 03 9003 3320 (also written as 0390033320) involving callers impersonating Telstra. Both reports indicate a coordinated approach to extract sensitive personal information through social engineering tactics. The callers use Telstra's name and apparent authority to request details that could enable account takeover or identity theft.

One contributor described the scheme involving 0390033320 as part of a broader phishing operation where callers pretend to represent Telstra. Another report about 03 9003 3320 specifically mentioned the caller requested verification of IP address details, a technique designed to establish legitimacy before escalating requests for more sensitive information.

What Callers from 03 9003 3320 Request

Contributors report that callers from 03 9003 3320 open conversations by claiming to be Telstra representatives. One caller specifically referenced checking the recipient's IP address, framing this as routine account verification. This approach is deliberate - requesting technical information first makes subsequent requests for more sensitive data appear justified and routine.

The reports about 0390033320 suggest callers follow a structured script. They establish false credibility by mentioning Telstra services the recipient may actually use, then transition to information-gathering. Neither contributor specified what personal information was ultimately requested, indicating some recognised the pattern and ended the call before escalation.

Call Characteristics and Timing

The two reports documenting 03 9003 3320 activity were received in early January 2026, suggesting recent scam activity. One report came through direct call answer, while the other was documented after the contributor recognised the scheme. The timing proximity of these reports about 0390033320 may indicate concentrated campaign activity targeting Australian Telstra customers during this period.

What to Do If You Receive a Call from 03 9003 3320

If 03 9003 3320 calls you:

• Do not: Confirm any personal information, verify IP addresses, account numbers, or password details. Do not stay on the line while the caller remains in control of the conversation.
• Do: Hang up immediately if the caller claims to be from Telstra requesting verification of technical or personal details. Call Telstra directly using the number on your bill or their official website to verify any account concerns.
• Do: Verify caller identity by ending the call and dialling Telstra's official customer service number independently. Legitimate companies never request sensitive information via unsolicited calls.
• Do: Block 0390033320 on your phone after a suspicious call to prevent repeated contact.

What to Do If You Receive an SMS from 03 9003 3320

If you receive a text message from 03 9003 3320 or 0390033320:

• Do not: Click any links in the message. Do not reply to the message or confirm your number is active.
• Do: Delete the message immediately. Forward it to 0429 999 888 (ACMA's SMS reporting service) and include the sender's number.
• Do: Block the number on your phone to prevent further contact.

How to Report 03 9003 3320

• Report the call to the ACMA (Australian Communications and Media Authority) at acma.gov.au. Include the phone number 03 9003 3320, the date and time of the call, and details of what was requested.
• Report the scam to Scamwatch at scamwatch.gov.au with a detailed description of the impersonation attempt.
• Contact Telstra directly through their official channels (1300 654 953) to report the fraudulent use of their name and brand.
• Report the number to your phone provider's fraud team to flag 0390033320 in their systems.
• Share your experience on Reverseau to help other Australians identify and avoid calls from 03 9003 3320.

Frequently Asked Questions