- Scam
One report warns of a scam caller impersonating Telstra, claiming to assist with your IP address. Know what to do if 03 9003 3319 (0390033319) calls.
Telstra Impersonation Reports for 03 9003 3319
A contributor has flagged 03 9003 3319 (also written as 0390033319) for impersonating a Telstra consultant. The caller claimed to be helping with a Telstra IP address issue, a common opening used in technical support scams targeting Telstra customers. The contributor quickly identified the call as fraudulent and confirmed they were not actually speaking with Telstra.
This type of impersonation is particularly convincing because Telstra customers regularly receive legitimate support calls and IP address issues are routine technical matters. Scammers exploit this familiarity to establish credibility before moving the conversation toward gaining remote access, requesting payment, or extracting personal information.
What the Caller from 03 9003 3319 Claimed
The person calling from 0390033319 posed as a Telstra consultant and referenced your Telstra IP address as the reason for the call. This is a classic social engineering tactic that uses specific, plausible technical language to sound legitimate. By mentioning something genuine to your account (Telstra service), the caller hoped to bypass your initial scepticism.
Contributors should be aware that Telstra will not cold-call you about IP address issues. If Telstra needs to contact you about a technical problem, they will use verified contact methods already on file, and you can always hang up and call Telstra directly on their official number (133 2061) to verify.
What to Do If You Receive a Call from 03 9003 3319
If 03 9003 3319 calls you:
- Do not: Answer if you don't recognise the number, stay on the call with unknown callers claiming to be from your service provider, or allow remote access to your device
- Do: Let it go to voicemail, block the number if it calls again, and verify any legitimate Telstra issues by calling Telstra's official number yourself
- Remember: Telstra will never ask you to grant remote access, provide passwords, or make urgent payments during an unsolicited call
How to Report 03 9003 3319
If you receive a scam call from this number, report it to protect other Australians:
- Lodge a report with Scamwatch at scamwatch.gov.au
- Report the number to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Contact Services Australia if you've shared personal information at servicesaustralia.gov.au
- Report the scam attempt to Telstra directly so they can flag the impersonation
- Submit a community report on Reverseau to help other contributors identify this number
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Posing as a Telstra consultant helping you with your Telstra IP address. Scam caller. Im not with Telstra.
Help others by sharing your experience with (03) 9003 3319!
WRITE A REVIEWFrequently Asked Questions
Is 03 9003 3319 a real Telstra number?
No. A contributor reported that 03 9003 3319 (0390033319) is not a legitimate Telstra contact number. The caller was impersonating a Telstra consultant. Telstra's official support line is 133 2061. If you're unsure whether a call is from Telstra, hang up and call Telstra directly using the number on your bill or their website.
What should I do if 0390033319 calls claiming to help with my IP address?
Hang up immediately. Telstra does not cold-call customers about IP address issues. If you suspect a problem with your Telstra service, call Telstra directly on 133 2061 to verify. Never grant remote access or share passwords during unsolicited calls, even if the caller claims to be from 03 9003 3319 or another provider.
Why do scammers impersonate Telstra when calling about IP addresses?
IP address issues sound technical and legitimate, making them credible reasons to contact customers. By referencing Telstra and IP addresses, callers from 03 9003 3319 (0390033319) build false trust quickly. This tactic works because many Telstra customers expect technical support calls and the terminology sounds authentic.
What information should I never share during a call from 03 9003 3319?
Do not share your Telstra customer ID, passwords, credit card or banking details, or allow remote access to your device. Legitimate service providers will not ask for this information during unsolicited calls. If 0390033319 or any unknown number requests these details, it is a scam.
How can I verify if a call claiming to be from Telstra is legitimate?
Hang up and call Telstra back on 133 2061 or the number listed on your Telstra bill. Never use a number provided by the incoming caller. Ask Telstra directly whether they attempted to contact you. This method confirms the caller's identity and protects you from scams involving 03 9003 3319 (0390033319) or similar impersonations.
What should I do if I already gave information to the caller from 0390033319?
Contact Telstra on 133 2061 immediately and inform them of the scam call. If you shared banking or credit card details, contact your bank right away. Report the scam to Scamwatch (scamwatch.gov.au) and the ACMA (acma.gov.au). Monitor your accounts closely for unauthorised activity and consider freezing your credit if sensitive personal information was disclosed to 03 9003 3319.