- Suspicious
- Scam
03 9003 3308 (0390033308): Contributors report impersonation calls falsely claiming Telstra Internet issues. Callers become aggressive when challenged.
Telstra Impersonation Reports for 03 9003 3308
Three contributors have flagged 03 9003 3308 (also written as 0390033308) for scam calls impersonating Telstra. Two separate reports describe callers claiming there is a problem with the recipient's internet service, with the caller becoming hostile when questioned about legitimacy. The pattern suggests a call centre operation, with one contributor noting the caller appeared to switch between English and another language during the call.
The impersonation tactic targeting Telstra customers is consistent across multiple reports about 0390033308, indicating this number may be part of a broader campaign rather than isolated activity.
What Callers from 03 9003 3308 Say
Contributors who answered calls from 03 9003 3308 report callers introduced themselves as Telstra representatives and claimed there was a problem with the recipient's internet service. When one contributor mentioned they do not have Telstra Internet, the caller became cross and aggressive rather than apologising for the wrong number. Another contributor received a similar call about an internet issue and was met with hostility when they pointed out the call appeared to be a scam.
One report noted the caller seemed to alternate between English and possibly Chinese during the conversation, consistent with offshore call centre operations. A third report showed minimal engagement, with the caller hanging up immediately after asking for the recipient's name.
Call Patterns and Timing
The three reports about 03 9003 3308 span late January through early February 2026. Two reports were specifically about Telstra impersonation with internet service claims, while one involved a simple name-request that resulted in immediate disconnection. The aggressive response from callers when challenged suggests they may be trained to maintain the deception rather than back away gracefully, which is atypical of legitimate customer service interactions.
What to Do If You Receive a Call from 03 9003 3308
If 03 9003 3308 calls you:
- Do not: Confirm your name, account details, or internet service provider; return the call to this number; or engage further if the caller becomes aggressive
- Do: Hang up immediately and contact Telstra directly using the number on your bill or their official website to verify any reported issues
- Do: Block 0390033308 if the call repeats
- Do: Report the call to the ACMA if you believe it is part of a scam campaign
Legitimate service providers will not become aggressive when you question their legitimacy. If a caller from 03 9003 3308 becomes hostile or rude, this is a strong indicator the call is not genuine.
How to Report 03 9003 3308
If you receive a scam call from 03 9003 3308 or 0390033308, report it to:
- ACMA (Australian Communications and Media Authority): acma.gov.au - Lodge a complaint about the misleading call
- Scamwatch: scamwatch.gov.au - Report the Telstra impersonation attempt
- Telstra directly: Contact Telstra's fraud team using the number on your bill to alert them to the impersonation
- Reverseau: Add your own report about 03 9003 3308 to help warn other Australians
Community reports are essential for identifying patterns. If you receive a call from 0390033308, please report it so Reverseau can continue to track and publicise these scam numbers.
Help others by sharing your experience with (03) 9003 3308!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Asked for my name, when I said maybe they hung up
Caller claimed I had a problem with my Telstra Internet. Also seemed to be swapping from english to possibly chinese? Told them not to bother as I don't have Telstra Internet and they go cross with me! The nerve of these people. Def scam call center.
Pretending to be Telstra, rang about an issue with my internet, got huffy when I called out the scam
Help others by sharing your experience with (03) 9003 3308!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 03 9003 3308 hang up when I asked for my name?
One contributor reported that the caller from 03 9003 3308 hung up immediately after asking for their name. This behaviour is consistent with automated or semi-automated scam operations that may abandon a call if they perceive resistance or if the target does not match their profile. Hanging up quickly could also indicate the caller realised they had reached someone unlikely to fall for the scam.
Should I be worried if 0390033308 claims I have a Telstra Internet problem but I'm not a Telstra customer?
Yes. Two contributors received calls from 03 9003 3308 claiming Telstra Internet issues. If you are not a Telstra customer and 0390033308 insists you have a service problem, it is a scam. Legitimate companies will not argue with you or become cross when you state you are not their customer. Hang up and do not engage further.
What does it mean if the caller from 03 9003 3308 switches languages during the call?
One contributor noted the caller from 03 9003 3308 appeared to swap between English and possibly Chinese. This is sometimes observed in offshore call centre operations where staff may inadvertently switch back to their native language during conversations. It does not make the call more or less dangerous, but it does suggest the operation is not Australia-based, which is another red flag that this is not a legitimate Telstra representative.
Why did the caller from 0390033308 become aggressive when I said it was a scam?
Two contributors reported that callers from 0390033308 became hostile or cross when challenged about the legitimacy of the call. Scam call centre staff are often trained to maintain their cover and push back against scepticism rather than politely disconnecting. An aggressive response from 03 9003 3308 is not a sign the caller is legitimate; it is the opposite. Legitimate customer service representatives will apologise and end the call if you are not their customer.
Is 03 9003 3308 definitely a scam number?
Three community reports about 03 9003 3308 (0390033308) describe scam or suspicious behaviour, with two specifically documenting Telstra impersonation. While Reverseau cannot guarantee every call from this number is fraudulent, the pattern of impersonation, aggression when questioned, and overseas call centre indicators mean you should treat calls from 03 9003 3308 with extreme caution. Do not provide any information and verify any claims independently by contacting Telstra directly.
How can I verify if Telstra actually tried to contact me about an internet issue?
If 0390033308 claims you have a Telstra Internet problem, contact Telstra directly using the phone number on your bill or visit telstra.com.au. Do not call back the number from which 03 9003 3308 rang you. Legitimate Telstra representatives can confirm whether there are any real issues with your account. If there are no issues, you can be confident the original call from 03 9003 3308 was a scam.