- Scam
- Spam
Community reports for 03 9003 3307 (0390033307): Callers impersonate Telstra IP department staff, claim account issues, and become defensive when challenged.
Telstra Impersonation Reports for 03 9003 3307
Two contributors have reported calls from 03 9003 3307 (also written as 0390033307) where callers impersonated Telstra staff. Both reports describe callers claiming to represent Telstra's IP department and alleging account problems. The pattern includes callers becoming defensive or insistent when recipients questioned their legitimacy or suggested verifying through official Telstra channels.
One contributor noted the caller became "huffy" when they stated they didn't have a Telstra account. Another report describes a caller who insisted he was calling from Telstra even after the recipient said they would ring Telstra directly to verify the claim. This behaviour is typical of impersonation attempts designed to pressure victims into staying on the call.
What Callers from 03 9003 3307 Claim
Contributors report callers from 0390033307 opening with claims about account issues or problems requiring immediate attention. The impersonation centres on falsely claiming to be Telstra representatives from the IP department. When questioned or when recipients propose verifying the call independently, callers become insistent rather than cooperative.
Neither contributor reported being asked for passwords, banking details, or payment information before ending the calls, but the defensive response when challenged suggests the caller was attempting to establish false credibility and keep the recipient engaged.
Call Patterns and Timing
Community reports for 03 9003 3307 span early January 2026, with two answered calls occurring within a 24-hour period (12-13 January). One report indicates the call was answered, while another was initially missed and later blocked by the recipient. A fourth report from 7 January describes a blocked call with no voicemail left, and a fifth from 4 January shows a missed call without a message.
The timing pattern suggests multiple contact attempts within a short window, consistent with persistent impersonation campaign behaviour.
What to Do If You Receive a Call from 03 9003 3307
If 03 9003 3307 calls you:
- Do not: Provide personal details, account numbers, passwords, or banking information; stay on the line if you feel pressured; return the call to the number shown on your phone
- Do: Hang up immediately; independently verify by calling Telstra's official customer service line (13 22 00 in Australia); block the number on your device; report the call if you engage with it
- Verify independently: Telstra will never call asking for account details. If you're unsure, always hang up and ring Telstra directly using the number on your bill or their official website
How to Report 03 9003 3307
If you receive calls from 03 9003 3307 impersonating Telstra or other organisations, report the activity through these Australian resources:
- Scamwatch - scamwatch.gov.au - reports impersonation scams and Telstra-related fraud
- ACMA (Australian Communications and Media Authority) - acma.gov.au - manages complaints about telemarketing and unwanted calls
- Telstra directly - Contact Telstra's fraud team at 13 22 00 to report the impersonation
- Reverseau - Report your experience on Reverseau to help other Australians identify this number and stay informed about emerging scam patterns
Community reports are vital in identifying impersonation campaigns early. If you've received a call from 0390033307, adding your report helps protect other Australians from the same scam attempt.
Help others by sharing your experience with (03) 9003 3307!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be from IP department at Telstra, got huffy when I said I don't have account
Rang claiming to be from Telstra about account issue, I said I'd ring Telstra back, he insisted he was Telstra
Blocked without answering
Missed call, no message left
Help others by sharing your experience with (03) 9003 3307!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim to be from Telstra's IP department?
Impersonating Telstra establishes false credibility with Australian consumers who recognise the brand. The IP department claim sounds technical and specific, making the lie more convincing. Contributors who received calls from 03 9003 3307 were more likely to listen initially because they believed they were speaking with legitimate Telstra staff. Once engaged, callers use urgency or pressure to prevent victims from verifying independently.
What should I do if 0390033307 calls claiming my Telstra account has a problem?
Hang up immediately. Never provide account details, passwords, or personal information to unsolicited callers. Ring Telstra's official customer service number 13 22 00 to verify whether there is actually a problem with your account. Legitimate Telstra staff will not call you claiming urgency and then become defensive when you suggest verifying independently, as the callers from 03 9003 3307 did.
Is 03 9003 3307 definitely a scam or could it be legitimate?
Two separate contributors reported impersonation attempts from 03 9003 3307, both describing callers falsely claiming to be Telstra representatives. The pattern of defensiveness when challenged, combined with the impersonation tactic, indicates a scam attempt. Legitimate Telstra calls will not involve callers insisting they are Telstra when you suggest verifying the call independently.
What information might scammers try to get if I stay on the line with 0390033307?
While the two reports documenting answered calls from 0390033307 don't specify requests for information, Telstra impersonators typically attempt to extract account numbers, passwords, or banking details once they establish apparent credibility. Some may attempt to convince you to install remote access software or transfer funds. Never provide any personal or financial information to unsolicited callers, regardless of who they claim to be.
Should I call Telstra back using the number that called me from 03 9003 3307?
No. Never call back a number that called you claiming to be from Telstra. Instead, hang up and independently call Telstra's official customer service number 13 22 00, which you can find on your Telstra bill or their official website. This ensures you're calling a genuine Telstra line, not continuing a conversation with the imposter on 03 9003 3307.
Where can I report calls from 03 9003 3307?
Report impersonation scams to Scamwatch at scamwatch.gov.au, to ACMA at acma.gov.au, and directly to Telstra at 13 22 00. You can also report your experience on Reverseau to alert other Australians that 0390033307 is being used for Telstra impersonation attempts. Each report strengthens community awareness and helps identify patterns in impersonation campaigns.