- Spam
- Suspicious
Community reports for 03 9003 3305 (0390033305) describe callers falsely claiming to represent Telstra, targeting customers with other providers.
Telstra Impersonation Reports for 03 9003 3305
Two contributors have reported receiving calls from 03 9003 3305 (also written as 0390033305) where callers falsely claimed to represent Telstra. Both reports emphasise the deceptive nature of these calls - one contributor explicitly stated "NOT Telstra DEFINITELY SPAM" after receiving the call, while another noted they were deliberately targeted despite being an Optus customer, not a Telstra customer.
The pattern suggests deliberate targeting of people outside Telstra's customer base, making the impersonation particularly brazen. A third report about 0390033305 mentions the same number was also used for unrelated spam about "Energy Savers", indicating the number may be recycled for multiple scam campaigns.
What Callers from 03 9003 3305 Claim
Contributors who answered calls from 03 9003 3305 report that callers identified themselves as being from Telstra or "services Telstra". The vague phrasing "services Telstra" rather than a clear departmental name is a red flag commonly used in impersonation scams to sound official while avoiding direct false identification claims.
One contributor received a call from 03 9003 3305 despite being a customer of Optus, not Telstra, suggesting the caller had minimal knowledge of the target's actual service provider - or deliberately chose to impersonate Telstra regardless. This mismatch is a strong indicator of systematic fraud rather than legitimate customer service.
Report Patterns and Timing
All three reports of calls from 03 9003 3305 came within a 5-day window in early January 2026. Two reports were made within 24 hours of each other (January 9-10), suggesting either a concentrated calling campaign or the same caller working through a list of numbers.
All calls were answered calls rather than voicemail messages, indicating the callers were reaching people live and attempting real-time impersonation and deception.
What to Do If You Receive a Call from 03 9003 3305
If 03 9003 3305 calls you:
- Do not: Provide personal information, account details, passwords, or banking details. Do not stay on the call if the caller claims to be from your service provider but sounds uncertain or uses vague language like "services" instead of a real department name.
- Do: Hang up immediately. If you're concerned about your account, end the call and contact your actual service provider directly using the number on your bill or their official website - never use a number provided by the caller.
- Do: Block 03 9003 3305 on your phone to prevent future calls from this number.
How to Report 03 9003 3305
If you receive a call from 03 9003 3305 claiming to be from Telstra or any other company:
- Report the call to the ACMA (Australian Communications and Media Authority) at acma.gov.au. The ACMA investigates scam calls and can take action against numbers used for fraud.
- Report the scam to Scamwatch at scamwatch.gov.au, which tracks and publishes common scam patterns to alert other Australians.
- Contact Telstra directly to report the impersonation using the contact details on your bill or Telstra's official website - do not use any number provided by the caller.
- Report the number on Reverseau to add to community intelligence about this number's behaviour.
Help others by sharing your experience with (03) 9003 3305!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Spam claiming to be from Telstra. NOT Telstra DEFINITELY SPAM.
Claim they’re from services Telstra… im with Optus.
Company called "Energy Savers" spamming.
Help others by sharing your experience with (03) 9003 3305!
WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate Telstra when I'm not even a Telstra customer?
Scammers often use major provider names like Telstra because they're recognisable and trusted. They may not verify your actual provider beforehand, or they deliberately choose Telstra hoping you'll assume there's been an error rather than hang up. One contributor received a call from 03 9003 3305 despite being with Optus, confirming the caller made no effort to verify customer status.
What should I do if 03 9003 3305 calls and claims to be from my actual service provider?
Hang up and do not engage further. Legitimate service providers do not call unsolicited claiming problems with your account that require immediate action. Contact your real provider directly using the number on your bill. If 03 9003 3305 calls again, block the number immediately.
Is 03 9003 3305 definitely a scam or could it be legitimate?
Based on community reports, 03 9003 3305 has been used for impersonation scams. Two separate contributors received calls where the caller falsely claimed to represent Telstra. This number should be treated as unsafe and calls from 03 9003 3305 should not be trusted.
Why do scammers use vague language like 'services Telstra' instead of a real department name?
Vague phrasing like 'services Telstra' allows scammers to sound official without making a direct claim they can be held accountable for. It's designed to confuse you long enough to extract information. If a caller from 03 9003 3305 cannot name a specific department or reason for the call within seconds, hang up.
Should I report 03 9003 3305 to Telstra even though I don't have a Telstra account?
Yes. Contact Telstra and inform them that 03 9003 3305 is being used to impersonate their company. Telstra has a fraud team and knowing about impersonation scams helps them warn their actual customers and work with authorities.
What if I already gave information to a caller from 03 9003 3305?
Contact your service provider immediately and your bank. If you provided banking details, passwords, or personal information, act quickly. Consider changing passwords and monitoring your accounts for unauthorised activity. Report the incident to Scamwatch at scamwatch.gov.au and the ACMA at acma.gov.au so authorities can track the scam.