- Scam
- Suspicious
Community reports for 03 9003 1165 (0390031165) describe Telstra impersonation calls about IP address issues and suspicious silent calls. 3 reports flagged.
Telstra Impersonation and Silent Call Reports for 03 9003 1165
Three contributors have flagged 03 9003 1165 (also written as 0390031165) for suspicious calling activity. Reports describe two distinct patterns: a caller impersonating Telstra claiming an urgent issue with the recipient's IP address, and separate incidents of silent or whispered calls followed by disconnection. The mix of impersonation attempts and nuisance calls suggests this number may be used for multiple scam tactics targeting Australian households.
What Callers from 03 9003 1165 Claim
The most specific report about 0390031165 involved a caller claiming to represent Telstra. The caller raised concern about an alleged problem with the recipient's IP address, a common opening used to create urgency and justify requesting remote access or personal information. This impersonation tactic mirrors known tech support scams where scammers pose as major telcos to gain device or account access.
Other reports about 03 9003 1165 describe a different behaviour: callers who whispered inaudibly then disconnected immediately. This pattern is consistent with probing calls designed to test whether a number is active or to gather voice samples, often preceding follow-up scam attempts.
Call Patterns and Timing
Contributors report receiving multiple calls from 03 9003 1165 and associated numbers in rapid succession. One report noted calls arriving as late as 11pm, suggesting aggressive calling tactics without regard for reasonable hours. The frequency and timing indicate coordinated dialling rather than isolated contact attempts.
The variety of tactics from a single number-moving from silent calls to direct impersonation-suggests the line may be shared across multiple scam operations or used by a single group cycling through different approaches to find what works.
What to Do If You Receive a Call from 03 9003 1165
If 03 9003 1165 calls you:
- Do not: Discuss your internet connection, IP address, or any device issues; grant remote access; or provide personal details like name, address, or account numbers
- Do: Hang up immediately if the caller claims to be from Telstra or any tech company; independently verify urgent claims by calling Telstra directly using their official number from your bill or their website; block the number on your phone
- If silent or whispered: Disconnect at once and block 0390031165 to prevent repeated calls
How to Report 03 9003 1165
If you've received calls from 03 9003 1165, report the incident to Australian authorities:
- Scamwatch: scamwatch.gov.au - for impersonation or tech support scams
- ACMA (Australian Communications and Media Authority): acma.gov.au - for nuisance and harassment calls
- Telstra directly: If the caller impersonated Telstra, contact Telstra's fraud team using the number on your account statement or official website
- Reverseau: Report your experience with 03 9003 1165 on this page to help other Australians identify the threat
Help others by sharing your experience with (03) 9003 1165!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called claiming to be Telstra about an issue with my IP address
caller whispered then hung up
Bombarded with calls from this number and another, sometimes late as 11pm, getting dodgy
Help others by sharing your experience with (03) 9003 1165!
WRITE A REVIEWFrequently Asked Questions
What should I do if someone claiming to be from Telstra calls about my IP address on 03 9003 1165?
Hang up immediately. Telstra will not call unsolicited about IP address problems. If you're concerned about a genuine issue, hang up and call Telstra directly using the number on your bill or their official website. Do not grant remote access or share account details with callers from 0390031165.
Is 03 9003 1165 really from Telstra?
No. Community reports confirm that callers from 03 9003 1165 are impersonating Telstra. The number itself is not a legitimate Telstra contact line. Telstra's official support numbers are listed on their website and billing statements.
What does a silent call from 0390031165 mean?
Silent or whispered calls are often used to verify whether a phone number is active and monitored. Scammers use this tactic to test the line before launching a full impersonation attempt. If you receive such calls from 0390031165, block the number immediately and do not call back.
Why am I receiving repeated calls from 03 9003 1165 and similar numbers?
Multiple calls in rapid succession suggest coordinated dialling, often from call centres running scam operations. This approach is designed to increase the odds of reaching someone willing to engage. Each call may use a slightly different tactic. Block 03 9003 1165 and report the pattern to ACMA at acma.gov.au.
Should I call back 0390031165 to verify who it is?
No. Never call back numbers like 0390031165 that have been reported for scams or silent calls. Calling back confirms your number is active and monitored, potentially escalating contact attempts. If you need to verify a claim, always use official contact details from independent sources, not by returning the original call.
How can I protect my device if someone from 03 9003 1165 already told me there's an IP address problem?
Do not take any action based on the call from 03 9003 1165. Your IP address and internet connection are safe unless you granted remote access or installed software. If you're concerned, run an antivirus scan using established security software and contact Telstra using their official number to confirm no genuine issue exists with your account.