- Scam
Community report for 03 9003 1153 (0390031153): Caller impersonated telco tech support, requesting IP address in suspected remote access scam.
Tech Support Impersonation Reports for 03 9003 1153
One contributor has reported receiving a call from 03 9003 1153 (also written as 0390031153) from someone claiming to be a telco technician. The caller requested the contributor's IP address, a hallmark of remote access scam attempts. This tactic allows scammers to convince victims they need to grant computer access to 'fix' a fabricated problem.
What the Caller from 03 9003 1153 Said
The contributor who answered the call from 0390031153 reported that the caller posed as telco support staff. Rather than claiming an account issue or billing problem, the caller moved directly to requesting technical information - specifically an IP address. This is a critical red flag because legitimate telco technicians have no need to ask customers for this information and would never request it unsolicited.
Why This Approach is a Red Flag
Scammers using the remote access tech support tactic typically follow a pattern: pose as telco, internet provider, or software company support, claim there's a technical issue affecting the customer's connection or device, and request IP address or remote access to 'diagnose' the problem. Once granted access, they may install malware, steal credentials, or hold data ransom. The fact that the caller from 03 9003 1153 went straight to requesting an IP address suggests a practiced approach.
What to Do If You Receive a Call from 03 9003 1153
If 0390031153 calls you claiming to be tech support:
- Do not: Share your IP address, computer access details, passwords, or any technical information
- Do not: Allow remote access to your device or allow the caller to 'screen share'
- Do not: Follow any instructions to download software or open applications
- Do: Hang up immediately
- Do: Block the number 03 9003 1153 to prevent future contact
- Do: Verify any genuine tech issues by contacting your telco directly using the official number on your bill or their website
How to Report 03 9003 1153
If you've received a suspicious call from this number, report it:
- Report to Scamwatch (scamwatch.gov.au) with details of what the caller said and any requests made
- Report to ACMA (acma.gov.au) - Australia's communications regulator handles complaints about unwanted calls
- Report to ReportCyber (cyber.gov.au) if you provided any information or allowed access before realising it was a scam
- Contribute your experience to Reverseau to help other Australians identify 0390031153
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Phoned posing as a telco tech wanting my IP address
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WRITE A REVIEWFrequently Asked Questions
Why would a real telco ask for my IP address?
They wouldn't. Legitimate telecommunications companies have access to all technical information about your connection and never ask customers for IP addresses over the phone. If 03 9003 1153 or any caller claims to be tech support and requests this information, it's almost certainly a scam.
What can someone do with my IP address?
Your IP address alone is limited in what scammers can do, but it's often a stepping stone. The caller from 0390031153 likely wanted your IP address to establish credibility before requesting remote access to your device. Once they have that access, they can install malware, steal personal data, or compromise your security.
How can I verify if a call from 03 9003 1153 is legitimate?
Never verify by calling back the number that called you. Instead, hang up, and contact your telco using the official number on your bill or their official website. Legitimate support staff will have already identified and noted any issues on your account and can confirm this when you call them directly.
What should I do if I already gave my IP address to the caller from 0390031153?
An IP address alone is not immediately dangerous, but monitor your devices for unusual activity. If you also granted remote access or shared passwords, change your passwords immediately and consider running antivirus or antimalware scans. Report the call to ReportCyber (cyber.gov.au) to alert authorities.
Is 03 9003 1153 definitely a scam number?
One contributor has reported that 0390031153 was used for tech support impersonation. While a single report doesn't prove the number is permanently compromised, the tactic described (posing as telco and requesting IP address) is a confirmed scam pattern. Treat any similar calls from 03 9003 1153 with extreme caution.
What can I do to protect myself from similar calls?
Never accept unsolicited tech support calls, regardless of who they claim to represent. Register with the Do Not Call Register (donotcall.gov.au) to reduce unwanted calls. If calls from 03 9003 1153 persist, block the number in your phone settings and report it to ACMA.