- Spam
- Scam
Community reports for 03 9003 1132 (0390031132) describe callers impersonating Telstra with false claims about IP leaks and internet problems.
Telstra Impersonation Reports for 03 9003 1132
Three contributors have reported calls from 03 9003 1132 (also written as 0390031132) involving callers falsely claiming to represent Telstra. The impersonation tactic appears deliberate, with callers referencing personal details like names and residential locations to establish credibility before making suspicious claims about network security.
Two of the three reports specifically mention Telstra impersonation, with one contributor noting the caller mentioned an IP leak and attempted to create urgency around a supposed security breach. The reports suggest this number is being used to target Australians with fake technical support scams masquerading as legitimate telecommunications provider contact.
What Callers from 03 9003 1132 Claim
Contributors report that callers from 0390031132 claim to be from Telstra and mention IP address leaks or internet security issues. One detailed account describes a caller who mentioned the recipient's name and residential location, likely to establish false trust before pivoting to the alleged security problem.
A separate report about 03 9003 1132 describes a caller discussing internet and mobile data problems. When the recipient stated they did not use mobile data, the caller from 0390031132 abruptly hung up, suggesting the script was generic and failed when questioned.
Caller Behaviour and Timing
The calls appear to follow a pattern of persistent contact, with one contributor noting that 03 9003 1132 keeps calling with incorrect information and refuses to stop. Reports were received across different dates in February and March, suggesting ongoing activity from this number rather than isolated incidents.
Callers from 0390031132 appear to use personal information (names, addresses) upfront, likely harvested from data breaches or sold contact lists. When pressed or contradicted, the caller (described as a bloke babbling about technical issues) ended the call rather than persist with the false claim.
What to Do If You Receive a Call from 03 9003 1132
If 03 9003 1132 calls you:
- Do not: Answer questions about your internet, IP address, or personal details; accept any assistance offered; click links or download software the caller suggests; call back the number shown on your phone
- Do: Hang up immediately and block the number; verify any Telstra claims directly by calling Telstra's official customer service line; report the call to Scamwatch and ACMA; stay alert to similar calls from different numbers using the same script
Telstra will never call you to warn of an IP leak or security breach. If you have genuine concerns about your account or network security, contact Telstra directly using the phone number on your bill or their official website, never a number provided by an incoming caller.
What to Do If You Receive an SMS from 03 9003 1132
If you receive an SMS from 0390031132:
- Do not: Click any links in the message; reply to the SMS; follow instructions to download an app or update software
- Do: Delete the message; block the number; report it as spam to your mobile provider; forward suspicious SMS to 0429 999 888 (ACMA's report phishing service)
How to Report 03 9003 1132
Report calls and SMS messages from 03 9003 1132 (0390031132) to the following Australian authorities:
- Scamwatch (scamwatch.gov.au) - report the scam, provide details of what the caller claimed
- ACMA (acma.gov.au) - lodge a formal complaint about the harassment and impersonation
- Telstra directly - notify them that their name is being used in scam calls
- Reverseau - contribute your report to help other Australians identify this number and stay safe
If the caller obtained your personal information (name, address, other details), also consider reporting to ReportCyber (cyber.gov.au) as this may indicate a data breach.
Help others by sharing your experience with (03) 9003 1132!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Keeps calling with incorrect information, won't stop
Claimed to be from Telstra saying my IP was leaked, mentioned my name and where I live, obvious scam
Bloke babbling about internet problems, hung up when I said I don't use mobile data
Help others by sharing your experience with (03) 9003 1132!
WRITE A REVIEWFrequently Asked Questions
Why would a caller claiming to be from Telstra mention my name and address?
Scammers impersonating Telstra often use personal details obtained from data breaches or purchased contact lists to establish false trust before making their pitch. Contributors reporting 03 9003 1132 noted the caller mentioned their name and suburb upfront. This tactic makes the scam seem more legitimate, but legitimate Telstra staff already have your details in their system and wouldn't need to repeat them during a call about a security issue.
What should I do if I already clicked a link or provided information to 03 9003 1132?
If you clicked a link from 0390031132 or provided any personal information, immediately change your passwords for important accounts (email, banking, Telstra MyAccount if you use it). Monitor your accounts for suspicious activity. Contact your bank and Telstra directly using numbers from your bill or their official websites to report the incident. You can also report to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
Is 03 9003 1132 a real Telstra number?
No. Community reports indicate that callers from 0390031132 are impersonating Telstra using a spoofed or unrelated phone number. Telstra's customer service numbers are listed on your bill and on telstra.com.au. If you're unsure about a call claiming to be from Telstra, hang up and call Telstra directly using the number on your bill rather than any number the caller provides.
What is an IP leak scam?
Contributors reporting 03 9003 1132 describe calls about alleged IP address leaks. This is a common scam tactic where callers falsely claim your internet connection is compromised, creating urgency and fear. They then offer to 'fix' the problem by having you download software, pay a fee, or grant them remote access to your computer. No legitimate company calls strangers with this warning.
Can I block 03 9003 1132 on my mobile phone?
Yes. Most mobile phones allow you to block numbers directly in the call log or contacts app. After blocking 0390031132, calls from that number will typically go straight to voicemail or be rejected. However, scammers may use different numbers with the same script, so stay alert to similar calls claiming Telstra technical issues even if they come from a different number.
Should I report this to the police?
You can report 03 9003 1132 to the police (non-emergency line) if you've lost money or had personal information compromised. However, the primary agencies for reporting this type of scam are Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au), which coordinate law enforcement efforts. These agencies track patterns across multiple reports to identify and shut down scam operations.