03 9003 1117 - 0390031117: Telstra Impersonation and Silent Call Reports

• Suspicious
• Scam

03 9003 1117 (0390031117): Community reports describe Telstra tech support impersonation, defensive behaviour when questioned, and silent calls from this number.

Telstra Impersonation Reports for 03 9003 1117

Three contributors have reported suspicious activity from 03 9003 1117 (also written as 0390031117), with a clear pattern of impersonation and evasive caller behaviour. One report describes a caller claiming to be from Telstra tech support who became defensive and disconnected when questioned about their legitimacy. Another contributor experienced the same impersonation tactic, where the caller insisted they were calling from Telstra despite the recipient stating they were not a customer. A third report documents a silent call from 0390031117, where the caller hung up after just 3 seconds of silence.

What Callers from 03 9003 1117 Claim

The primary tactic involves callers falsely claiming affiliation with Telstra. According to community reports about 03 9003 1117, when recipients questioned the legitimacy of the call or stated they weren't with Telstra, the caller became defensive and terminated the call. This defensive response when challenged is a significant red flag, as legitimate companies typically verify customer details and provide transparent explanations. One contributor who received a call from 0390031117 noted the caller persisted with their Telstra claim even after being told the recipient was not a customer.

Additionally, at least one call from 03 9003 1117 exhibited silent call behaviour, where the caller remained silent for 3 seconds before disconnecting. This type of activity often indicates automated systems testing numbers for activity or callback scams, where silences are used to identify active lines for later targeting.

Report Patterns and Timing

The three reports about 0390031117 span from early March to late April 2026. Two reports came through direct calls that recipients answered, while one came through voicemail. The silent call occurred on 2 March, the Telstra scam impersonation on 30 March, and the voicemail reporting the tech support impersonation on 1 April. The timing spread suggests ongoing activity from this number rather than isolated incidents.

What to Do If You Receive a Call from 03 9003 1117

If 03 9003 1117 calls you:

• Do not: Provide personal information, agree to remote access, or return the call
• Do: Hang up immediately if the caller claims to be from Telstra or any tech company
• Do: Contact Telstra directly using the phone number on your bill or their official website to verify any legitimate service issues
• Do: Block 0390031117 in your phone settings to prevent future calls
• Do: If the caller becomes defensive or evasive when questioned, treat this as a strong indicator of a scam and end the call

How to Report 03 9003 1117

If you receive suspicious calls from 03 9003 1117, you can report this activity to Australian authorities:

• Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate telemarketing and scam complaints
• Report to Scamwatch at scamwatch.gov.au with details of the call, including the date, time, and what the caller claimed
• If the caller impersonated Telstra, contact Telstra directly to report the fraud attempt
• Report this number on Reverseau to help other Australians identify 0390031117 and stay informed about community experiences

Frequently Asked Questions