- Scam
- Uncertain
Community reports for 03 9003 1115 (0390031115) describe Telstra impersonation claims and robocall activity. Four contributors flagged suspicious calls.
Telstra Impersonation and Robocall Reports for 03 9003 1115
Four contributors have flagged calls from 03 9003 1115 (also written as 0390031115) for suspicious activity. The most recent report describes a caller claiming to be from Telstra regarding an internet problem, despite the recipient not being a Telstra customer. Another contributor reported receiving a robotic voice message about customer service when they called the number back, consistent with automated scam systems.
The pattern across reports for 0390031115 suggests mixed scam tactics including impersonation of major service providers and automated robocall infrastructure. Two additional reports indicate uncertain activity, including a missed call with no voicemail and a call in a non-English language with unclear intent.
What Callers from 03 9003 1115 Claim
One contributor who answered a call from 03 9003 1115 reported that the caller claimed affiliation with Telstra and referenced an internet problem. This is a common impersonation tactic, as callers often target households with claims about connectivity issues to establish credibility and gain trust.
When another contributor called back the number 0390031115, they encountered a robotic voice system claiming to offer customer service assistance. This automated response is typical of scam infrastructure designed to cycle through numbers and identify engaged targets for follow-up contact.
Report Patterns and Timing
The four reports about 03 9003 1115 span from mid-February to late March 2026, suggesting ongoing activity. Three reports involved answered calls, indicating the number is actively being used to reach recipients. One contributor received a missed call with no message, a common pattern used to prompt curious recipients to call back and confirm their number is active.
The diversity of report descriptions - ranging from specific impersonation claims to vague non-English language calls - suggests either the number is used by multiple callers or rotated among different scam operations.
What to Do If You Receive a Call from 03 9003 1115
If 03 9003 1115 calls you:
- Do not: Confirm you have an internet connection, provide account details, or agree to any troubleshooting steps
- Do not: Call the number back if you see a missed call
- Do: Hang up immediately if a caller claims to be from Telstra or another service provider
- Do: Verify any legitimate service issues by calling the official Telstra customer service line on 13 2200 using your own phone
- Do: Block the number 0390031115 on your phone to prevent future contact
- Do: If the caller becomes aggressive or makes threats, end the call and do not re-engage
How to Report 03 9003 1115
If you receive a suspicious call from 03 9003 1115 (0390031115), report it to:
- ACMA (Australian Communications and Media Authority): Submit a report at acma.gov.au - specifically flag impersonation and robocall activity
- Scamwatch: Report the call at scamwatch.gov.au, describing the Telstra impersonation claim or robocall message
- Telstra directly: If the impersonation claim targets Telstra, report it to their fraud team at telstra.com.au/support or call 13 2200
- Reverseau: Contribute your own report to help other Australians identify this number
Help others by sharing your experience with (03) 9003 1115!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Said they're from Telstra about internet problem but I'm not with Telstra
Got a call, no message left
Called but they weren't speaking English, not sure what they wanted
Called back and got a robotic voice about customer service, probably another energy scammer
Help others by sharing your experience with (03) 9003 1115!
WRITE A REVIEWFrequently Asked Questions
Why did someone claiming to be from Telstra call 03 9003 1115?
One contributor reported receiving a call from 03 9003 1115 where the caller claimed to be from Telstra and mentioned an internet problem. This is a known impersonation scam tactic. Telstra would never call you unsolicited about internet problems you haven't reported. If you're concerned about a genuine Telstra issue, call them directly on 13 2200 using a number you know is correct.
What happens if I call back 0390031115?
A contributor who called back 0390031115 reported hearing a robotic voice about customer service. Calling back unknown numbers risks confirming your number is active, which can lead to more frequent scam calls. If you see a missed call from 03 9003 1115, do not call back - instead block the number.
Should I provide my Telstra account details if someone from 03 9003 1115 calls?
No. Never provide account details, passwords, or personal information to anyone calling from 03 9003 1115 or any unsolicited number claiming to be from Telstra. Legitimate Telstra representatives already have your account details and would not ask for them over a cold call. Hang up and contact Telstra directly on 13 2200.
Is 03 9003 1115 definitely a scam?
Four contributors have flagged activity from 03 9003 1115, including an impersonation claim (posing as Telstra) and robocall infrastructure (automated voice system). While one report was marked uncertain, the pattern of Telstra impersonation combined with automated response systems is consistent with scam operations. We recommend blocking this number.
How many people have reported 0390031115?
Four contributors have reported activity from 0390031115. One reported a Telstra impersonation claim, one heard a robotic customer service message, one received a missed call with no voicemail, and one received a call in an unclear language. This level of activity, combined with the impersonation tactic, warrants caution.
What should I do if I already shared information with the caller from 03 9003 1115?
If you provided personal or financial information to someone claiming to be from Telstra via 03 9003 1115, contact Telstra immediately on 13 2200 to report the impersonation and confirm your account security. Monitor your accounts for unauthorised activity. If you shared banking details, contact your bank. You can also report the incident to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au.