- Scam
Community reports for 03 9003 1104 (0390031104): Contributors report Telstra impersonation calls claiming internet security issues and IP address breaches with pressure tactics.
Telstra Impersonation Reports for 03 9003 1104
Two contributors have reported calls from 03 9003 1104 (also written as 0390031104) where callers impersonated Telstra representatives. Both reports describe similar tactics: the caller claims there is a security issue with the recipient's internet connection or IP address, creating immediate alarm. One caller from 0390031104 claimed the internet connection was "now public" and hung up abruptly when challenged, a classic pressure tactic designed to prevent questions or verification.
The impersonation of Telstra is deliberate and calculated. Callers from 03 9003 1104 exploit the fact that most Australians have some relationship with Telstra, whether as current or former customers, making the claim superficially credible during the initial moments of contact.
What Callers from 03 9003 1104 Claim
Contributors who answered calls from 03 9003 1104 reported the following claims:
- "Your internet connection is now public" - one caller used this specific phrase before immediately hanging up
- "There is an issue with your IP address" - reported in a separate call from 0390031104
- Callers identified themselves as being from Telstra, using the company name to establish false authority
- The tone was urgent and designed to prompt immediate action or agreement
The brevity of one call from 03 9003 1104 (where the caller hung up straight away) suggests the scammer was testing whether the number would answer, or attempting to trigger a callback to 0390031104 from a concerned recipient.
Report Patterns and Timing
Three reports were logged for 03 9003 1104 over approximately six weeks. The two most recent calls from 0390031104 occurred on consecutive days in late March 2026, both answered calls during the early morning hours (05:39 and 08:34). A third report from February 2026 involved a different scam type - an electricity comparison call - suggesting this number may be used by multiple bad actors or rotating campaigns.
The close timing of the two Telstra impersonation calls in March suggests a campaign phase targeting multiple numbers in quick succession from 03 9003 1104.
What to Do If You Receive a Call from 03 9003 1104
If 03 9003 1104 calls you:
- Do not: Confirm any personal details, allow remote access to your computer, or agree to any immediate action
- Do not: Return a call to 0390031104 or any number the caller provides
- Do: Hang up immediately if the caller claims to be from Telstra or any other service provider and mentions internet or security issues
- Do: Contact Telstra directly using the phone number on your bill or the official Telstra website to verify any claimed issues
- Do: Block 03 9003 1104 in your phone settings to prevent future calls from 0390031104
- Do: Remember that legitimate companies never call to warn you about IP addresses or security threats being "public" - this is a scammer tactic
How to Report 03 9003 1104
If you have received calls from 03 9003 1104 or 0390031104, you can report this activity to Australian authorities:
- Scamwatch: Visit scamwatch.gov.au and lodge a report detailing the call, what was said, and your response
- ACMA (Australian Communications and Media Authority): Report the number to acma.gov.au for investigation of potential scam activity
- Telstra directly: Contact Telstra on 13 2200 to report the impersonation and ensure they are aware the number 03 9003 1104 is being used fraudulently in their name
- Reverseau: Add your report to this phone number's community record to help other Australians identify and avoid 0390031104
Help others by sharing your experience with (03) 9003 1104!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Said from Telstra claiming internet connection now public, hung up straight away
Scammer claiming to be from Telstra about IP address
Electricity comparison call
Help others by sharing your experience with (03) 9003 1104!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim my internet connection is 'public'?
This claim from 03 9003 1104 is designed to create immediate panic and bypass your critical thinking. By claiming a privacy breach has already occurred, the caller tries to push you into quick action - typically providing remote access to your computer or paying for a fake 'fix'. The specificity of the claim ('now public') makes it sound technical and credible. Legitimate Telstra representatives would never phrase a security issue this way.
Should I call back 0390031104 to verify the claim?
No. Never call back a number from an unsolicited incoming call, especially one claiming to be from Telstra. If you are genuinely concerned about your Telstra account, contact Telstra directly using the phone number on your bill or by visiting telstra.com.au. Do not use any phone number the caller from 03 9003 1104 provides.
What does it mean that 03 9003 1104 had both Telstra impersonation and electricity comparison calls?
This suggests the number 0390031104 may be a spoofed number (a fake caller ID), a number that has been compromised and is being used by multiple scammers, or a number associated with a scam call centre running multiple campaigns. Either way, it indicates the number is being misused for fraudulent purposes and should be treated with extreme caution.
Is 03 9003 1104 actually a Telstra number?
The reports do not indicate that 03 9003 1104 or 0390031104 belongs to Telstra. It is far more likely a spoofed number or compromised line being used to impersonate Telstra. Scammers frequently spoof or manipulate caller IDs to make their calls appear to come from legitimate companies. Do not assume a number claiming to be from Telstra actually is - always verify independently.
Why did the caller from 03 9003 1104 hang up immediately?
Several possibilities exist: the scammer may have been testing whether the number would answer to confirm it was a working line, they may have realised the person was suspicious, or they may have been cycling through a list of numbers rapidly. The abrupt hang-up after making the claim about your connection being 'public' is still a scam tactic - it leaves you concerned and potentially more likely to call back 0390031104 seeking reassurance.
What should I do if I already gave information to someone from 03 9003 1104?
If you shared personal details, banking information, or allowed remote access following a call from 03 9003 1104, contact your bank immediately and inform them of the potential fraud. Change passwords for any accounts that may be affected. Report the incident to Scamwatch at scamwatch.gov.au and contact your ISP or Telstra to warn them. Monitor your accounts closely for unauthorised activity. The sooner you act, the better your protection.