- Legit
- Scam
- Uncertain
- Suspicious
- Spam
03 9000 3421 (0390003421): 15 reports of PayPal and ARL debt collector impersonation. Callers request personal details without proper introduction. Mixed with occasional silent calls.
PayPal and ARL Impersonation Reports for 03 9000 3421
Community reports for 03 9000 3421 (also written as 0390003421) reveal a persistent pattern of impersonation attempts. Multiple contributors describe callers claiming to represent both PayPal and ARL, a legitimate debt recovery company. The concerning pattern involves callers requesting personal information including name, date of birth, and address without proper identification or context. Six reports specifically mention impersonation tactics, and six reports document requests for personal details.
One contributor verified that their PayPal account was genuinely overdrawn when contacted, suggesting some calls may originate from ARL acting on legitimate PayPal debts. However, the majority of reports about 0390003421 describe suspicious or deceptive behaviour, with contributors noting callers lacked proper introduction procedures or made vague claims about owing money when they had no PayPal history.
What Callers from 03 9000 3421 Claim
Contributors receiving calls from 03 9000 3421 report callers claiming affiliation with PayPal, ARL debt recovery, or both. The specific tactics vary but follow a pattern: callers either immediately demand personal information or make vague claims about owing money without explanation.
One contributor described a caller who "immediately asked for my name, date of birth and address without introduction." Another noted that a caller claimed to be PayPal but asked questions in a manner PayPal would never use: "Caller claiming PayPal asking if I have account, PayPal doesn't do that." A contributor who received a call claiming ARL representation on behalf of PayPal noted they "haven't used PayPal in years and it has zero balance," yet the caller persisted in requesting personal information.
Three contributors reported silent calls or hang-ups from 0390003421. One described receiving four calls in a single week where the caller hung up immediately after the contributor answered. Another reported a voicemail with a vague message saying "important call" but lacking specific details about the purpose or caller identity.
Report Patterns and Timing
The 26 reports about 03 9000 3421 span from November 2023 to February 2026, with concentrated activity in 2024. Most calls were answered, with one SMS report and several voicemail messages. The majority of calls occurred during evening or night hours, with timestamps between 8 PM and 3 AM across multiple reports.
One contributor mentioned receiving "over 25 calls from 12 different numbers" linked to ARL, suggesting this number operates as part of a larger debt collection campaign. Another contributor who received a call from 0390003421 reported that the caller was on a 1300 number and stated the call was being recorded, which added to the suspicious nature of the interaction.
The variation in reports is notable: some contributors describe legitimate debt recovery activity, while others describe sophisticated impersonation attempts. This mixed pattern suggests the number may be used both for genuine debt collection and fraudulent impersonation.
What to Do If You Receive a Call from 03 9000 3421
If 03 9000 3421 calls you:
- Do not: Provide personal information such as name, date of birth, address, or financial details without verifying the caller's identity through official channels
- Do not: Return the call to the number shown on your phone - use the official contact number on PayPal's website or your bank statement
- Do: Ask the caller for their full name, department, and callback number, then hang up and verify independently
- Do: Check your PayPal account directly via the official website or app to confirm any debt claims
- Do: If the claim seems false or the caller's behaviour is suspicious, hang up immediately
- Do: Block this number (0390003421) on your phone if calls persist
What to Do If You Receive an SMS from 03 9000 3421
If you receive a text message from 0390003421 claiming you owe money to PayPal or ARL:
- Do not: Click any links in the message
- Do not: Reply to the SMS
- Do not: Call the number back
- Do: Delete the message immediately
- Do: Report the SMS as spam by forwarding it to 0429 999 888
- Do: Verify any debt claims by logging into your PayPal account directly or contacting PayPal through their official website
How to Report 03 9000 3421
If you receive suspicious calls or SMS from 03 9000 3421 (0390003421), report the activity to Australian authorities:
- Scamwatch: Report scam and impersonation attempts at scamwatch.gov.au
- ACMA (Australian Communications and Media Authority): Report spam calls and messages at acma.gov.au
- ReportCyber: If the scam involved attempting to harvest personal information or financial details, report to cyber.gov.au
- PayPal: If callers impersonate PayPal, report directly to PayPal's fraud team via your account settings or their official website
- Reverseau: Contribute your own experience with 03 9000 3421 to help other Australians identify this number
If you believe you may have shared personal information with a scammer, consider placing a fraud alert with your bank and monitor your accounts closely.
Help others by sharing your experience with (03) 9000 3421!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Caller was warning about overdrawn PayPal account, checked and they were right, seems legit
Scam call about selling air conditioning, not related to PayPal despite other reports
Caller claimed to verify personal info for PayPal, very suspicious
Number linked to arlcollect debt collectors, got over 25 calls from 12 different numbers
lady from ARL on a 1300 number said call was being recorded, asked for my phone number and name. I declined and said I'd been scammed before so hung up
Woman with Australian accent left vague message saying important call and to call back, lacking details, suspect scam
Caller said 'you have reached ARL', sounds like debt collection but could be legitimate, not sure
Caller immediately asked for my name, date of birth and address without introduction
Call from ARL debt recovery on behalf of PayPal
Caller claiming PayPal asking if I have account, PayPal doesn't do that
Claimed to be ARL on behalf of PayPal, definitely a scam. hung up when they asked for personal info. haven't used PayPal in years and it has zero balance
Seems like sophisticated scam, called back got Australian voice on recorded message
Lady asked to speak with someone, wouldn't give surname, hung up when pressed
Getting SMS from ARL claiming I owe money to PayPal, I don't owe anything
This number called me 4 times in the last week, every time it just hung up while I answered. I think I should block it.
Caller hangs up immediately after phone starts ringing
Caller identified as ARL on behalf of PayPal, asked for full name date of birth and address
Calls 2-3 times daily, haven't answered any of them
Rang once then hung up
Called and hung up after one ring
Daily calls claiming something about PayPal but my balance is $0, sounds like overseas call center, wouldn't expect calls from legitimate Australian company like this
Caller didn't give much info, suggested sending an email for verification
Rang for less than a second then hung up. if it's a scam not worth my time, if legitimate they're misleading
Caller hung up immediately without speaking
Turned out to be a debt collector for PayPal, account went negative. been trying to resolve it
I just got a call from this number and it was PayPals collection agency.
call was from PayPal about outstanding payment from fee reversal
Legitimate debt collection service for PayPal, they require personal info about an outstanding debt
Caller asked for full name, date of birth and address to verify identity, felt uncomfortable and hung up
Called my mobile but I didn't answer, checked this site before calling back
Woman claiming to be from a legitimate organization, kept pushing me to authenticate identity even after I said I'd contact PayPal directly
PayPal scam, caller asked for personal details, I hung up
Called claiming to be PayPal saying my account was blocked, asked for account details. I don't even have a PayPal account
PayPal scam, caller trying to fish for personal account details
Help others by sharing your experience with (03) 9000 3421!
WRITE A REVIEWFrequently Asked Questions
Is 03 9000 3421 a legitimate PayPal number?
No, 03 9000 3421 (0390003421) is not an official PayPal contact number. While some reports describe calls from this number acting as ARL debt recovery on behalf of PayPal (which can be legitimate), many contributors report sophisticated impersonation attempts. PayPal will never ask for personal information like date of birth or address via unsolicited calls. Always verify by logging into your PayPal account directly or calling PayPal through the official number on their website rather than returning calls to 03 9000 3421.
Why do I keep getting silent calls from 0390003421?
Three contributors reported that 03 9000 3421 (0390003421) hung up immediately after they answered, with one receiving four such calls within a week. This silent call pattern is often used by scammers to identify active phone numbers for their contact lists, or by robocall systems testing numbers before launching wider campaigns. If you receive repeated silent calls from 0390003421, block the number immediately and do not return the call.
What should I do if 03 9000 3421 claims I owe PayPal money?
Do not provide any information to the caller from 03 9000 3421 (0390003421). Instead, hang up and log into your PayPal account directly via the official website to check your account balance and any outstanding debts. If you believe there is a legitimate debt, contact PayPal using the official phone number on their website or your account statements. Several contributors received calls from 0390003421 claiming PayPal debt when they had no PayPal account or had zero balance, confirming that this number is used for scam impersonation.
Can I trust ARL if they call from 03 9000 3421?
ARL (arlcollect) is a real debt recovery company, but 03 9000 3421 (0390003421) may not be their official number. One contributor confirmed receiving a legitimate call about an overdrawn PayPal account from this number, but others describe suspicious behaviour where callers requested personal details without proper introduction. If you believe ARL is trying to contact you, hang up and call ARL directly using the number listed on their official website or on your PayPal account statement, not 0390003421.
What information did callers from 0390003421 request?
Contributors report that callers from 0390003421 requested sensitive personal information including full name, date of birth, address, and phone number. In several cases, callers from 03 9000 3421 demanded this information immediately without providing proper introduction or context. One contributor described being asked for this information before the caller had even explained the purpose of the call. Never provide personal information to unsolicited callers from 0390003421 - legitimate organisations will allow you to verify their identity first.
Should I block 03 9000 3421?
Yes, most contributors recommend blocking 0390003421 after experiencing repeated calls or suspicious behaviour. If you receive even one suspicious call from 03 9000 3421 requesting personal information or making vague claims about debt, block the number immediately. If you believe you have a legitimate debt with ARL or PayPal, initiate contact yourself using official contact details from the company's website rather than relying on incoming calls from 0390003421.