Who Called · Australian Phone Report

03 8903 9958 - Potential Scam Pretending to be NAB

24 reports Entrenched

Emerging Risk Critical

Some reports flag (03) 8903 9958 for suspicious activity.

Based on 24 reports Reasonable confidence Reports have been coming in steadily
Scam Suspicious Legit Spam Local service Dandenong, VIC 3175
Read 24 Reports

What is 03 8903 9958?

The number 03 8903 9958 / 0389039958 has caused quite a stir among Australian phone users, with numerous reports indicating it is linked to fraudulent activities pretending to be from NAB (National Australia Bank). Many individuals have received calls requesting personal details regarding supposedly 'non-urgent banking matters'. This article investigates the nature of the calls from this number and how you can protect yourself.

User Experiences and Classification

Based on an analysis of user feedback, it is evident that 03 8903 9958 / 0389039958 falls primarily into the scam category. Here are some key points to consider:

  • Impersonation of NAB: Multiple reports indicate that callers posing as NAB representatives have attempted to solicit personal information from users, which is a classic tactic used by scammers.
  • Inconsistent Messaging: Callers have left messages referencing non-existent banking issues, which raises immediate suspicion.
  • Pressure for Personal Information: In some cases, callers have directly asked for personal details while refusing to provide their own identifying information, a crucial red flag in any communication.
  • Blocked Calls After Realisation: Several users have reported blocking the number after determining that it seemed suspicious, reflecting an instinctive response to protect personal data.
  • Confusing Information: Though some users initially believed the call to be legitimate, bank representatives confirmed numerous instances where the calls didn’t originate from them, suggesting that the number has likely been compromised.

How to Handle Calls from 03 8903 9958

Receiving a call from a number associated with suspicious activity can be alarming. Here’s how to manage the situation:

  • Do Not Call Back: If you receive a call from this number, do not call it back directly as it may lead to further scams.
  • Verify with NAB: Always use official channels to verify any claims made by the caller. Visit NAB’s official website or contact their customer service directly.
  • Block the Number: To prevent further calls, it’s advisable to block this number to secure, especially if you're already sceptical.
  • Report the Call: You can report any suspicious calls to the appropriate authorities in Australia, such as the Australian Competition and Consumer Commission (ACCC) or Scamwatch.

Conclusion

The frequency of reports associated with 03 8903 9958 / 0389039958 suggests it is indeed a potential scam attempting to exploit individuals by pretending to be NAB. Users are strongly advised to remain vigilant and take protective measures to safeguard their personal information. For more details about identifying such numbers, you can utilise services like Reverseau and offer insights through Reverse Phone Lookup Australia.

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What People Reported About (03) 8903 9958

These reports were submitted by community members.

D
Dungan
Legitimate

It's not a scam.. Call the number back and check its NAB Premier Banking for clients who have over $850K in home lending.. Your fixed rate or Interest only might be expiring and their reach out to you..

Phone call
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B
Biondi
Scam

A scam caller pretending to be from NAB premier banking. They have called me twice leaving voicemails, and also called my husband. Do not fall for it.

Voicemail Unsolicited Impersonation
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A
Anonymous
Scam

Left voicemail claiming to be from NAB, lady named Anna said urgent matter to discuss and to respond to email but only left mobile number, no email received

Voicemail Unsolicited Impersonation Urgency Callback lure
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A
Anonymous
Scam

Missed call on 04/03/2024 from +61418927502 - then text message from (03)89039958 claiming to be from NAB Premier desk and to call back on 180344166. Checked with NAB directly and they confirmed this is a phishing scam.

SMS Unsolicited Impersonation Link/phishing
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G
Gilson
Scam

They called me today stating they are responding to an email I sent and if I can give them my personal details to confirm my identity before they proceed. I asked them to give me the first name on the email and they refused saying I should tell them my name so they know it’s me. I gave them a wrong name and they said yeah that’s the name we have here. When I told them I never sent an email and they were scammers, the lady hung up. Definitely scam callers.

Phone call Unsolicited Impersonation Personal info request
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G
Gilson
Scam

They called me today stating they are responding to an email I sent and if I can give them my personal details to confirm my identity before they proceed. I asked them to give me the first name on the email and they refused saying I should tell them my name so they know it’s me. I gave them a wrong name and they said yeah that’s the name we have here. When I told them I never sent an email and they were scammers, the lady hung up. Definitely scam callers.

Phone call Unsolicited Impersonation Personal info request
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H
Hindman
Suspicious

The left a message about a non urgent matter and to call them back. Sounded dodgy and after reading these comments I blocked them.

Voicemail Unsolicited
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A
Anonymous
Legitimate

I reported this yesterday as Spam but it turns out it was legit - it actually was someone from NAB so perhaps this number has been infiltrated by hackers too.

Phone call Unsolicited
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A
Anonymous
Scam

Yep definitely a scam call pretending to be NAB - Premier Banking. Never heard of Premier Banking lol!!!

Report as Spam and Block.

Phone call Unsolicited Impersonation
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M
Marion
Scam

Billy called and left a message suggesting he was calling from NAB, on a non urgent financial matter and I should return the call. After checking number I blocked it.

Voicemail Unsolicited Impersonation
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A
Anonymous
Suspicious

The number 03 8903 9958 has called me and left messages to me for a few days, I don't know this number so I never answer the calls. I believe It's a scam call, it tries to call me everyday and let me response.

Voicemail Unsolicited
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A
Anonymous
Scam

Didn't answer the call, a message left by caller pretending to call from NAB, and asked me to call a 1800 number about a non urgent banking matter.

Voicemail Unsolicited Impersonation Callback lure
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A
Anonymous
Scam

Received a call from 03 89039958 - Did not answer the call.

Message left by caller pretending to call from NAB, to call a 1800 number about a non urgent banking matter. Googled the number and found it was a potential Scam.

Voicemail Unsolicited Impersonation Callback lure
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A
Anonymous
Scam

A chap called Max called and left a message suggesting he was calling from NAB, on a non urgent financial matter and I should return the call.

Instead of calling the number, I called the bank’s Customer Service line, as they normally record details of any Customer contact. There was no record and the Bank suggested no reason for a call. They suspect a scam.

Voicemail Unsolicited Impersonation Callback lure
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A
Anonymous
Legitimate

Bank's premium customer service team, just checking things I already knew about, offered to help if needed

Phone call Unsolicited
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A
Anonymous
Scam

2 calls in 2 days, first was gibberish, second claimed to be NAB premium customer service

Voicemail Unsolicited Impersonation Urgency
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A
Anonymous
Suspicious

Claimed to be from NAB wanting to verify banking needs, said they'd call back. seemed suspicious

Phone call Unsolicited
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A
Anonymous
Scam

pretended to be NAB premium customer service. checked with NAB through their app and they confirmed it wasn't them

Phone call Unsolicited Impersonation
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A
Anonymous
Legitimate

NAB Premium Banking, so legit

Phone call
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A
Anonymous
Suspicious

Claimed to be from NAB customer service, sounds dodgy

Phone call Unsolicited
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A
Anonymous
Scam

SMS from Ahmed claiming to be from NAB Premier banking team

Phone call Unsolicited Impersonation
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A
Anonymous
Spam

Guy call claiming to be from NAB wanting to speak about investment products.

Phone call Unsolicited
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Frequently Asked Questions

What tactics have been reported for (03) 8903 9958?

The clearest patterns are Impersonation (100%), Callback lure (40%), Urgency (20%), Info request (13%), Phishing link (7%). Those came from 15 reports that described the interaction in detail.

Is this number still in use?

The reporting pattern shows this number has been reported for a very long time. 1 report came in over the past month.

Are the reports about (03) 8903 9958 trustworthy?

There is a reasonable amount of data, with a reasonable level of consistency. People describe different experiences, so the overall picture is mixed. About 63% include detailed descriptions, which helps.

Is this number known for scams?

Mixed signals - 58% of reporters flagged scam out of 24 total reports.

What contact methods does (03) 8903 9958 use?

Mainly phone call at 54%, with some variation: phone call (54%), voicemail (42%), text message (4%).

What kind of interactions do people report for (03) 8903 9958?

Reporters described it as: Scam (14), Suspicious (5), Legit (4), Spam (1). A few themes show up more than once, including nab, scam, left, banking.

Do people recognise (03) 8903 9958 when it calls?

92% of contributors say the contact was unexpected. 4% were expecting it.

Has anyone confirmed this was a real caller?

3 contributors said they confirmed the caller through: Callback verified (3). Overall, that evidence is strong.

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