- Suspicious
- Legit
- Scam
Community reports for 03 8903 0569 (0389030569): Contributors flag NAB impersonation calls with suspicious voicemails and claims of overdrawn accounts or Victorian home loans.
NAB Impersonation Reports for 03 8903 0569
Five contributors have reported calls from 03 8903 0569 (also written as 0389030569) claiming to be from the National Australia Bank (NAB). The reports indicate a pattern of impersonation with callers making unfounded claims about account issues, overdrawn balances, or home loans in states where the recipients have no accounts. Multiple contributors noted the calls lack the hallmarks of legitimate NAB contact, including poor voicemail quality and calls outside normal business hours.
One contributor received a voicemail from 0389030569 that sounded suspicious despite the caller claiming to represent NAB. Another flagged that the number itself doesn't match any official NAB business line, yet callers insisted they were from the NAB group of companies. A fourth contributor received a call at night from 03 8903 0569, raising concerns about potential account credential harvesting or scam interception.
What Callers from 03 8903 0569 Claim
Callers impersonating NAB have used several approaches. One claimed the recipient had an overdrawn account and needed to address it urgently. Another stated the recipient owed money on a home loan in Victoria, despite the recipient having no accounts or history in that state. When challenged, these callers from 0389030569 provided vague responses, with one simply directing the recipient to "look up the NAB webpage" before hanging up without further explanation.
The impersonation tactic appears designed to create urgency around fictional account problems. When contributors questioned the legitimacy of calls from 03 8903 0569, they received defensive or evasive responses rather than proper verification procedures. One contributor noted the caller already seemed to have personal information about them, including their name and suburb, suggesting possible data sourcing from a breach.
Call Patterns and Timing
Reports about 03 8903 0569 span from 2023 to 2025, indicating an ongoing pattern. Notably, several calls arrived outside standard NAB business hours, with at least one reported as a late-night call. The calls have come via both voicemail and answered conversations, suggesting persistent contact attempts. The allocation data shows 0389030569 is registered as a local service with Telstra in Victoria, yet contributors report the number does not correspond to any legitimate NAB office or department.
What to Do If You Receive a Call from 03 8903 0569
If 03 8903 0569 calls you:
- Do not: Provide personal information, confirm account details, or agree to any transactions
- Do not: Return the call to the number provided in voicemail
- Do: Hang up immediately and call NAB directly using the number on your bank statement or official NAB website
- Do: Verify any account claims by logging into your NAB account online or visiting an official NAB branch
- Do: Block 0389030569 to prevent future calls
- Do: Ask yourself: Would NAB call about unfamiliar accounts in states you've never lived in?
How to Report 03 8903 0569
If you receive a call from 03 8903 0569 claiming to be from NAB, report it to the following Australian authorities:
- Scamwatch: scamwatch.gov.au - Report the impersonation attempt and any money lost
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report the misuse of telecommunications for scam purposes
- NAB directly: Contact your bank's fraud team through official channels on the back of your debit or credit card
- ReportCyber: cyber.gov.au - If you suspect data breach involvement
- Reverseau: Report your experience on this page to help other Australians identify this number
Help others by sharing your experience with (03) 8903 0569!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Google says it's NAB but from the voice messages sounds dodgy, doesn't seem like a proper NAB employee
Reckon it's NAB because of other reports and account's overdrawn
NAB, says you have called the nab group of companies and to look up their webpage but then hangs up. So what else do they expect????
Claims to be NAB, number doesn't match any business, calls at night outside business hours, might be scammers intercepting customers
Claimed to be from NAB in Victoria. I don’t have any accounts in Victoria and called BS on the call. Claimed I owed money on my home loan. Told them I have never had any accounts or lived in Victoria. Called them out for being scammers and hung up on them.
Help others by sharing your experience with (03) 8903 0569!
WRITE A REVIEWFrequently Asked Questions
Is 03 8903 0569 actually NAB calling me?
No. Multiple contributors have verified that 0389030569 does not correspond to any legitimate NAB phone line. NAB would never call about accounts you don't have or ask you to verify details over the phone. Always hang up and call NAB back using the number on your official bank card to verify any claims about 03 8903 0569.
Why is 0389030569 claiming I owe money on a Victorian home loan?
This is a classic impersonation tactic to create urgency and fear. Contributors reported the callers from 03 8903 0569 make false claims about accounts in states where recipients have never lived. The goal is to trick you into confirming personal or financial information. Legitimate banks never operate this way.
What should I do if 03 8903 0569 leaves a voicemail?
Do not return the call. One contributor reported the voicemail from 0389030569 sounded suspicious and unprofessional. Instead, call NAB directly using the number on your bank card or official website to ask if they contacted you. If they didn't, report the call to Scamwatch and block 03 8903 0569.
Why did the caller from 0389030569 already know my name and suburb?
One contributor noted this detail, suggesting the caller may have sourced personal information from a data breach or public records. This tactic increases the perceived legitimacy of the scam. Never assume a caller is legitimate just because they know basic information about you.
Can I trust NAB if they call from an unusual number like 0389030569?
No. If an incoming call claims to be from NAB but arrives at an odd time or from a number you don't recognise, treat it as suspicious. NAB will always provide a callback number matching their official lines. When in doubt, hang up and call NAB back using your bank card or statement. This is the only safe way to verify calls about 03 8903 0569 or any bank contact.
Should I report 03 8903 0569 to police or ACMA?
Yes. Report to both Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au) so the number 0389030569 is flagged in the national scam registry. If you lost money, also file a report with your bank and consider contacting local police. The more reports about 03 8903 0569, the better chance authorities have of taking action against the impersonators.