- Uncertain
- Suspicious
- Legit
- Scam
- Spam
Community reports for 03 8903 0563 (0389030563): Callers impersonating NAB requesting personal information and claiming overdraft issues. Verify directly with your bank.
NAB Impersonation Reports for 03 8903 0563
Ten contributors have reported activity from 03 8903 0563 (also written as 0389030563), with three reports specifically describing callers impersonating NAB staff. The most concerning pattern involves callers claiming the recipient has an overdrawn account or payment issues, then requesting personal information. One contributor detailed receiving a call where the caller claimed to be from NAB, asked for personal details, and when refused, stated the account was behind on payments. That contributor subsequently verified directly with NAB and found no record of any such activity or debt.
The impersonation reports about 0389030563 indicate callers have knowledge of basic account holder details, which contributes to their credibility but also highlights the importance of independent verification. Two separate reports mention the caller specifically referenced overdraft or payment status before pivoting to personal information requests.
What Callers from 03 8903 0563 Say
Callers using 03 8903 0563 have employed several consistent tactics. One contributor reported a caller claiming to work for NAB who asked about overdraft status and mentioned call recording. Another described receiving a call where the person claimed to be from NAB regarding an overdrawn account, requested personal information, and became evasive when the contributor refused to comply. A third reported a long pause before the caller asked for someone by name, and when the contributor called back to the number, they reached what appeared to be an NAB group switchboard, where the original caller quickly hung up after a brief hold.
Silent calls also feature in reports about 0389030563. One contributor received six calls from this number with no one speaking when answered, while another reported repeated calls leaving empty voicemails with no actual content.
Call Patterns and Timing
The calling pattern from 03 8903 0563 is persistent and varied in channel. Multiple contributors reported receiving repeated calls without messages left - one received three calls with no voicemail, another six calls with only silence when answered, and a third received repeated empty voicemails. The call dates span from November 2023 through February 2026, indicating sustained activity over more than two years.
Interestingly, one contributor reported receiving what appeared to be a legitimate call from NAB about an overdrawn account through this same number, even though it initially seemed suspicious. This legitimate callback highlights how scammers can exploit similar calling patterns to genuine bank outreach, making verification essential before sharing any information.
What to Do If You Receive a Call from 03 8903 0563
If 03 8903 0563 calls you claiming to be from NAB or any financial institution:
- Do not: Provide any personal information, account details, passwords, or PIN codes over the phone
- Do not: Confirm your identity beyond your name
- Do: Hang up immediately if the caller becomes evasive or pressures you
- Do: Independently verify by calling NAB directly using the number on your bank card or statement, not any number provided by the caller
- Do: Ask the caller specific questions only NAB would know (like your last transaction) - legitimate banks will provide this information
- Do: Block the number 0389030563 after the first suspicious call
NAB will never ask for passwords, PINs, or full account details by phone. If you have an overdue payment, your bank will send written notice first.
What to Do If You Receive Silent or Empty Calls from 03 8903 0563
If 03 8903 0563 rings but no one speaks, or you receive empty voicemails:
- Do not: Call the number back
- Do not: Assume silence means the call is safe
- Do: Block 0389030563 immediately
- Do: Report the number to the ACMA (Australian Communications and Media Authority)
- Do: Enable your phone's native call blocking for this number if your device supports it
Silent calls are often used to identify active phone numbers for later scam attempts or to test if a number will accept incoming calls for callback scams.
How to Report 03 8903 0563
If you've experienced calls from 03 8903 0563, report your experience through these official Australian channels:
- ACMA (Australian Communications and Media Authority): Report unwanted calls and suspected fraud at acma.gov.au
- Scamwatch: Report suspected scams at scamwatch.gov.au - they track emerging scam trends and provide public warnings
- NAB directly: Contact your bank immediately if you've shared any information or suspect fraud on your account
- Reverseau: Share your experience with the community on this page to help other Australians identify patterns
- Do Not Call Register: If receiving repeated telemarketing calls, register at donotcall.gov.au (though impersonation scams may ignore this)
Multiple reports to the ACMA about the same number strengthen their case for investigation and potential action against the service provider or caller.
Help others by sharing your experience with (03) 8903 0563!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Missed two calls, no messages, makes you wonder what's going on
Keeps ringing but never leaves a message
Was a call from NAB about my overdrawn account, turned out to be legit even though it seemed dodgy at first
Impersonating NAB trying to get personal information
Claimed to be NAB asking about overdraft, mentioned call recording, seemed off
Long pause then caller asked for someone, called back got NAB group, person hung up after 20 seconds on hold
three calls from this number, no messages left
Called six times with no message. answered once and no one was there
Repeated calls leaving empty voicemails with no actual content
The telephone number (03) 8903 0563 is a scam - I received a phone call from this number - the lady said that she worked for NAB, initially wanted to ask for my personal information, I refused to give. She then stated that I was behind my payment and asked whether I wanted to do the payment today or not. I replied to her that "I would do it later because I was on the street". I checked with the bank they have no record of this activity.
Help others by sharing your experience with (03) 8903 0563!
WRITE A REVIEWFrequently Asked Questions
Is 03 8903 0563 really from NAB?
Three contributors reported that callers claiming to be from NAB used 0389030563, but when they independently verified with NAB, the bank had no record of calling them or any account issues. NAB confirmed no legitimate activity matched the calls from 03 8903 0563. If NAB contacts you, hang up and call NAB directly using the number on your card to verify.
What should I do if 0389030563 called claiming I have an overdrawn account?
Do not provide any account or personal information. Hang up immediately and call NAB directly using the phone number on your bank card or statement. Never use a number provided by the caller from 03 8903 0563. NAB will never ask for passwords or PINs by phone, and will send written notice before taking action on overdue payments.
Why does 03 8903 0563 keep calling but never leave a message?
Several contributors reported repeated calls from 0389030563 with no voicemail or silent connections when answered. This pattern is typical of scammers testing whether a number is active before attempting a social engineering attack, or using automated systems to identify valid targets. Block 03 8903 0563 and report it to the ACMA.
Can I trust 0389030563 if it connected me to NAB when I called back?
One contributor reported calling back 0389030563 and reaching what appeared to be NAB's switchboard, but the original caller hung up quickly. Scammers can use various techniques to appear legitimate. Never initiate return calls to numbers that contacted you with payment claims. Always dial NAB directly from your bank card to verify any account issues independently.
Should I block 03 8903 0563?
Yes. Block 0389030563 immediately if you receive calls claiming to be from NAB or asking for personal information. Nine out of ten reports about this number describe unwanted, suspicious, or scam activity. Blocking prevents further contact and reduces the likelihood of social engineering attempts.
What Australian agencies can I report 0389030563 to?
Report 03 8903 0563 to the ACMA (acma.gov.au) for unwanted calls and suspected fraud. If you shared personal information or suspect fraud, contact Services Australia (servicesaustralia.gov.au) if your myGov account is involved, and notify NAB directly. You can also report scams to Scamwatch (scamwatch.gov.au) to help track emerging impersonation patterns.