- Scam
- Unknown
- Legit
Community reports for 03 8903 0515 (0389030515): Callers claim to be from NAB, request personal details, and follow up with fraudulent emails about non-existent credit cards.
NAB Impersonation Reports for 03 8903 0515
Community reports for 03 8903 0515 (also written as 0389030515) reveal a pattern of impersonation targeting NAB customers. Three contributors have reported callers claiming to represent NAB, with one detailed account describing persistent contact combining phone calls and fraudulent emails. The most recent report from February 2026 describes the caller knowing the recipient's name, asking for personal details, and following up with emails falsely claiming an outstanding credit card debt from NAB - a card the contributor never opened.
Of the seven reports about 0389030515, two are confirmed scam reports and two additional contributors flagged the calls as suspicious NAB impersonation attempts. One contributor reported the suspicious activity to Scamwatch. However, one report from September 2023 indicates a legitimate NAB call from this number where the bank made an inquiry without requesting personal details, suggesting the number may be legitimately used by NAB alongside fraudulent activity.
What Callers from 03 8903 0515 Claim and How They Operate
Contributors report callers from 03 8903 0515 using NAB's name to establish credibility before requesting personal information. The pattern involves initial silent periods followed by the caller asking for the recipient by name - indicating possible data harvesting from previous breaches or sold customer lists.
One detailed report about 0389030515 describes a multi-channel approach: repeated phone calls combined with follow-up emails claiming an outstanding NAB credit card balance. The emails reference specific debt amounts owed on a card the recipient never applied for, a classic technique to pressure victims into responding with personal or financial details to dispute the claim. The caller's knowledge of the recipient's name and willingness to call repeatedly suggests targeting of specific individuals rather than random robocalls.
Report Patterns and Timing
The reports about 03 8903 0515 span from October 2024 to February 2026, indicating an ongoing pattern rather than isolated incidents. Calls from 0389030515 were answered by contributors, suggesting the scammers use convincing caller ID information to encourage recipients to pick up. One contributor noted calling the number during a time when NAB was experiencing documented service issues, raising questions about whether scammers monitor media reports of bank outages to time their impersonation attempts.
The variation in report certainty - ranging from confirmed scams to uncertain calls - may reflect different experience levels among contributors or variations in the scammer's approach across different targets.
What to Do If You Receive a Call from 03 8903 0515
If 03 8903 0515 calls you:
- Do not: Answer if you don't recognise the number, provide personal information (name, date of birth, account numbers), confirm or deny having NAB accounts, or return missed calls from this number
- Do: Let calls go to voicemail, hang up immediately if the caller claims to be from NAB and requests details, verify by hanging up and calling NAB's official number on the back of your card or their website, and block 0389030515 if calls continue
- Remember: Banks never ask for passwords, PINs, or full credit card numbers via unsolicited calls - legitimate NAB staff will already have your account information
If you've already provided information to a caller from 03 8903 0515, contact NAB immediately on 1300 275 228 to report the incident and monitor your accounts for unauthorised activity.
What to Do If You Receive an SMS from 03 8903 0515
If you receive an SMS claiming to be from NAB:
- Do not: Click any links in the message, reply with personal or account details, or download attachments
- Do: Delete the message, report it as spam by forwarding to 0429 999 888, and contact NAB directly to verify the legitimacy of any claimed issue
How to Report 03 8903 0515
If you've received scam calls or emails from 03 8903 0515 or 0389030515:
- Report to Scamwatch at scamwatch.gov.au - include details about NAB impersonation and any fraudulent emails
- Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au for nuisance calls and impersonation
- Contact NAB directly to report the fraudulent use of their identity and any false debt claims
- If you clicked suspicious links or entered details, report to ReportCyber at cyber.gov.au
- Contribute your experience on Reverseau to help other Australians identify this number
Help others by sharing your experience with (03) 8903 0515!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Keeps calling, sometimes silent then asks for me by name, also got emails claiming I owe NAB for a card I never had
Saw reports about this number, rang during NAB issues
Claimed to be from NAB
Pretty sure this was a scam call
nothing genuine about this call, scammer
Unwanted call claiming to be from NAB, reported to Scam Watch
was a legitimate call from NAB, they had a genuine inquiry and didn't ask for personal details
Help others by sharing your experience with (03) 8903 0515!
WRITE A REVIEWFrequently Asked Questions
Is 03 8903 0515 a real NAB number?
03 8903 0515 is registered as a Telstra local service number in Victoria, but reports indicate it is being used for impersonation scams. One contributor did report a legitimate NAB call from 0389030515 in 2023, but six other reports describe suspicious or confirmed scam activity. If NAB needs to contact you, verify by calling NAB's official customer service number on the back of your card rather than returning a call to 03 8903 0515.
What should I do if 0389030515 mentioned a credit card I never opened?
This is a red flag for scam activity. Do not provide any information to the caller from 0389030515. Hang up immediately and contact NAB directly on 1300 275 228 using the number on your official NAB card or their website. Ask NAB to check for fraudulent applications in your name. Also report the fake emails claiming debt to Scamwatch at scamwatch.gov.au.
Why does the caller from 03 8903 0515 know my name?
Contributors who received calls from 0389030515 report the caller already knew their name, suggesting the number is being used by scammers who have sourced personal information from data breaches, sold customer lists, or public directories. This targeted approach makes the impersonation more convincing but is still a scam tactic. Never confirm additional details just because a caller knows your name.
I received an email after calls from 03 8903 0515 - should I click the link?
No. One contributor reported receiving emails from 0389030515 claiming NAB credit card debt with fraudulent charges. These follow-up emails are designed to pressure you into clicking malicious links or replying with personal details. Delete the emails, do not click any links, and report them to ReportCyber at cyber.gov.au. Contact NAB directly to verify any debt claims.
Should I return a missed call from 0389030515?
No. Do not return calls to 03 8903 0515. If the call was from a genuine NAB inquiry, they will contact you again or you can proactively call NAB's official customer service number on your card. Returning calls to 0389030515 confirms your number is active to scammers and may lead to additional contact attempts.
How do I block 03 8903 0515 on my phone?
On most Australian mobile phones, you can block 03 8903 0515 by opening the call in your recent calls list, tapping the info icon, and selecting 'Block this Caller' or 'Add to Reject List.' For landlines, contact your provider about call filtering services. You can also register with the Do Not Call Register at donotcall.gov.au, though this doesn't stop scammers who already have your number.