- Scam
- Suspicious
Community reports for 03 8797 2053 (0387972053) describe impersonation calls falsely claiming to be about electricity accounts. Callers mention 'Internet' and attempt account setup with incorrect details.
Impersonation Scam Reports for 03 8797 2053
Three contributors have flagged calls from 03 8797 2053 (also written as 0387972053) for suspicious impersonation activity. The pattern involves callers falsely claiming to represent electricity service providers, attempting to discuss or set up accounts with misleading information. One report specifically notes the caller claimed to be from Dandenong but provided incorrect location details, mentioning Birkenhead as the target address.
The impersonation tactic appears deliberate, with callers using vague references to 'Internet' alongside electricity account claims. This mismatch suggests either data harvesting or a deliberate bait-and-switch approach to extract personal information. Contributors who received calls from 0387972053 recognised the inconsistencies quickly, with one describing the call as 'suss' and immediately blocking the number.
What Callers from 03 8797 2053 Claim
According to community reports about 03 8797 2053, callers identify themselves as representatives handling electricity account matters. However, the specifics reveal significant red flags. One voicemail from 0387972053 claimed to be setting up an electricity account for a property, but the address details were wrong-the caller referenced a location that didn't match the recipient's actual address.
The vague reference to 'Internet' in multiple reports suggests callers may be using broad, non-specific language to keep recipients engaged without committing to a particular service provider. This allows them to fish for personal details before revealing their true intent. The fact that the same number generates reports with slightly different phrasings ('about my electricity account', 'about Internet and electricity') indicates callers may be using a script with flexible details tailored to responses.
Call Patterns and Timing
The three reports about 03 8797 2053 span a period from early September to December, with calls occurring in the morning window (between 07:46 and 08:23). One contributor received a voicemail rather than answering live, while two others answered and immediately recognised the call as suspicious. The timing aligns with business hours, consistent with operations targeting people during weekday mornings when they might be less guarded.
The relatively short timespan between reports (September to December) suggests the number has been actively dialling during this period. Multiple contributors independently reporting similar impersonation claims indicates a persistent campaign rather than isolated misdiallings.
What to Do If You Receive a Call from 03 8797 2053
If 03 8797 2053 calls you:
- Do not: Engage with account-related questions, confirm your address or personal details, or return the call if it goes to voicemail
- Do: Let the call go to voicemail if you don't recognise the number, hang up immediately if you answer, and verify any account-related claims directly with your actual service provider using their official phone number from your bill
- Do not: Assume the caller is legitimate even if they mention specific details-impersonators often use publicly available information or data from previous breaches
- Do: Block 0387972053 after the first call, especially if the caller's details don't match your actual service arrangement
How to Report 03 8797 2053
If you receive an impersonation call from 03 8797 2053, you can report it to Australian authorities:
- ACMA (Australian Communications and Media Authority): Report the call at acma.gov.au-they investigate telecommunications scams and unlawful activity
- Scamwatch: Lodge a report at scamwatch.gov.au, which tracks scam trends and provides public warnings
- ReportCyber: If the call involved any attempt to steal personal data or credentials, report to cyber.gov.au
- Reverseau: Contribute your experience here to help other Australians identify calls from 0387972053
When reporting, provide details such as the exact time of the call, what the caller claimed, and whether you answered or received a voicemail.
Help others by sharing your experience with (03) 8797 2053!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Voicemail claiming to be from Dandenong setting up electricity account for fake site in Birkenhead, got their facts wrong
Suss. Says they’re calling from “Internet” (lol) about my “electricity account”. Blocked.
Call claiming to be about 'Internet' and my 'electricity account', sounds fishy
Help others by sharing your experience with (03) 8797 2053!
WRITE A REVIEWFrequently Asked Questions
Why is 03 8797 2053 claiming to be from an electricity provider?
Impersonators use utility account claims because most Australians have an active electricity account, making the premise feel credible. By referencing 'Internet' and electricity together, callers cast a wider net-if you don't have one service, you likely have the other. The vague approach on 0387972053 allows the caller to adjust their story based on your responses before attempting to extract personal details or payment information.
What should I do if 0387972053 leaves a voicemail about setting up an account?
Do not return the call. Instead, contact your actual electricity provider directly using the phone number on your bill or their official website. Report the voicemail from 03 8797 2053 to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au). If the voicemail included specific property details, also check your local property records haven't been misused.
How did callers from 03 8797 2053 know details about my address?
Impersonators obtain address details from various sources-previous data breaches, public property records, or even cold-calling with generic addresses until one matches. One report about 0387972053 noted the caller got the address wrong entirely (mentioning Birkenhead instead of the actual location), suggesting they may be using broad datasets and adjusting based on reactions rather than precise targeting.
Is 03 8797 2053 a real electricity company number?
No. The allocation data shows 0387972053 is a local service number provided by Symbio Networks in Victoria, not an electricity retailer. Real electricity providers use their official customer service lines, which you can find on your bill. If an unknown number claims to represent your electricity provider, hang up and call your provider directly using the authenticated number on your account statement.
What happens if I accidentally give personal details to 0387972053?
Contact your electricity provider immediately to report the impersonation attempt. If you shared your account number, address, or payment details with 03 8797 2053, ask your provider to monitor the account for fraudulent activity. Consider placing a fraud alert with the Australian Financial Crimes Information Network if you provided banking details.
Should I report 03 8797 2053 if I hung up quickly?
Yes. Even if you only realised it was suspicious mid-call, your report contributes to community awareness about 0387972053. Multiple reports of the same impersonation tactics help identify patterns and increase the chance of enforcement action. Report to ACMA (acma.gov.au), Scamwatch (scamwatch.gov.au), and Reverseau.