- Scam
One community report for 03 8747 3255 (0387473255) describes a caller falsely claiming to be from Commonwealth Bank regarding fraudulent charges.
Commonwealth Bank Impersonation Report for 03 8747 3255
A contributor has reported receiving a call from 03 8747 3255 (also written as 0387473255) in which the caller impersonated a Commonwealth Bank representative. The caller claimed to be investigating a fraudulent charge on an account, a common impersonation tactic designed to create urgency and concern. The contributor does not bank with Commonwealth Bank, indicating the caller either had incorrect account information or was conducting broad impersonation attempts.
This type of impersonation scam targeting 0387473255 relies on the legitimacy and recognisability of major Australian banks to bypass initial scepticism. By naming a real financial institution and referencing fraud concerns, callers attempt to manipulate recipients into engaging with the call and potentially disclosing sensitive information.
What Callers from 03 8747 3255 Are Claiming
According to the report, the caller from 03 8747 3255 stated they were contacting on behalf of Commonwealth Bank to discuss a fraudulent transaction. The specific nature of the alleged charge and any follow-up requests were not detailed in the community report, but this pattern aligns with common banking impersonation tactics used to extract personal information, verification details, or financial credentials.
What to Do If You Receive a Call from 03 8747 3255
If 03 8747 3255 calls you claiming to be from your bank:
- Do not: Provide account numbers, passwords, PINs, or other sensitive details. Do not confirm your identity beyond what you've already provided. Do not follow any instructions to transfer funds or access online banking during the call.
- Do: Hang up immediately and call your bank directly using the number on your bank statement or official website. Verify the legitimacy of any fraud claim through official channels before taking action. Block the number 03 8747 3255 on your phone to prevent future contact.
- Remember: Legitimate banks never ask for passwords or PINs over the phone. If you're uncertain, always initiate contact yourself rather than responding to an incoming call.
How to Report 03 8747 3255
If you receive a similar call from 03 8747 3255 or any number impersonating a financial institution, report it through these official Australian channels:
- Scamwatch: Report the scam at scamwatch.gov.au, which is the Australian Competition and Consumer Commission's reporting portal
- ACMA (Australian Communications and Media Authority): Lodge a complaint at acma.gov.au regarding unwanted or deceptive calls
- Your bank directly: Contact Commonwealth Bank or your actual bank to report the impersonation attempt
- ReportCyber: If the scam involves online fraud attempts, report at cyber.gov.au
- Reverseau: Add your report here to help other Australians identify and avoid this number
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Claimed to be from Commonwealth Bank about fraudulent charge, I don't bank with them
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WRITE A REVIEWFrequently Asked Questions
Why would a scammer claim to be from Commonwealth Bank if I don't bank there?
Impersonators often use major banks like Commonwealth Bank because the name carries trust and credibility. They may be conducting broad calling campaigns without verifying which banks their targets actually use, or they may intentionally target recipients who don't bank with the named institution because those people are less likely to immediately recognise the deception. If you receive a call from 03 8747 3255 claiming fraud concerns from a bank you don't use, it's almost certainly a scam.
What should I do if I already gave information to the caller from 03 8747 3255?
Contact your actual bank immediately using the phone number on your card or official website-do not use a number the caller provided. If you shared passwords, PINs, or credit card details with the caller from 0387473255, ask your bank to monitor your accounts for unauthorised activity and consider changing your passwords. You can also report the incident to Scamwatch at scamwatch.gov.au and your bank will help you take protective steps.
How can I verify if a call from 03 8747 3255 is really from Commonwealth Bank?
Never verify by calling a number the caller provides. Instead, hang up and call Commonwealth Bank directly using the official number on your bank statement, their website, or the back of your card. Ask to confirm whether they initiated contact with you regarding fraud. Commonwealth Bank's legitimate phone numbers will not be 03 8747 3255 (which is registered to a local service provider in Victoria). Legitimate banks also won't ask for passwords or PINs during unsolicited calls.
Is 03 8747 3255 a real Commonwealth Bank number?
No. The number 03 8747 3255 (0387473255) is registered as a local service through Symbio Networks in Victoria. It is not a Commonwealth Bank contact number. If you're unsure whether a call is genuinely from your bank, always end the call and initiate contact yourself using your bank's official published phone number.
What happens if I block 03 8747 3255 on my phone?
Blocking the number 03 8747 3255 will prevent future calls from that specific number reaching you. However, scammers often use multiple numbers, so blocking 0387473255 alone won't stop all impersonation attempts. Continue to be cautious with unsolicited banking calls and always verify by calling your bank directly before engaging.
Should I report this to anyone other than Reverseau?
Yes. Report the call from 03 8747 3255 to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and your actual bank. These organisations track patterns and can take enforcement action. You can also file a report with ReportCyber (cyber.gov.au) if the scam involved any online component. Reporting on Reverseau helps other Australians, but these official government channels are important for formal complaint records.