- Scam
Community report for 03 8747 3078 (0387473078): Caller impersonated Telstra internet service. Victoria-based number allocated to Symbio Networks.
Telstra Impersonation Report for 03 8747 3078
One contributor has reported receiving a call from 03 8747 3078 (also written as 0387473078) where the caller impersonated a Telstra internet service representative. The report indicates the caller falsely claimed affiliation with Telstra, one of Australia's major telecommunications providers, in an attempt to gain the recipient's trust and potentially access to sensitive account or personal information.
The number 0387473078 is allocated as a local service in Victoria through Symbio Networks Pty Ltd. While this is a single report, impersonation of major telcos like Telstra is a recognised scam tactic used to manipulate customers into revealing login credentials, payment details, or authorising unauthorised changes to their services.
What to Do If You Receive a Call from 03 8747 3078
If 03 8747 3078 calls you claiming to be from Telstra or another internet provider:
- Do not: Share account details, passwords, or personal identification numbers with the caller
- Do not: Click links or download software the caller directs you to
- Do not: Agree to remote access to your computer or modem
- Do: Hang up immediately
- Do: Contact Telstra directly using the number on your official bill or the Telstra website to verify any service issue
- Do: Block the number 03 8747 3078 on your phone to prevent repeat calls
How to Report 03 8747 3078
If you receive suspicious calls from 0387473078 or similar Telstra impersonation attempts, report the incident to:
- Scamwatch: scamwatch.gov.au - Australia's official scam reporting service
- ACMA: acma.gov.au - The Australian Communications and Media Authority handles complaints about telemarketing and illegal calls
- Telstra: Contact Telstra directly to report the impersonation and ensure your account is secure
- Reverseau: Report your experience with 03 8747 3078 on this page to help other Australians identify suspicious activity
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WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate Telstra when calling 03 8747 3078?
Scammers impersonate well-known telcos like Telstra because customers are more likely to trust and engage with a familiar brand name. The caller from 0387473078 can then use that trust to request sensitive information, payment details, or remote access to your devices. This is a common social engineering technique.
How can I verify if a call from 03 8747 3078 is really from Telstra?
Never rely on the caller's word. If 03 8747 3078 claims to be Telstra, hang up and call Telstra directly using the number on your official bill or from the official Telstra website (telstra.com.au). Telstra will confirm whether they initiated contact with you. Legitimate companies do not object to verification calls.
What should I do if I already shared information with the caller from 0387473078?
Contact Telstra immediately on 1300 858 958 (official customer service) to report the incident and secure your account. Change your myGov and online banking passwords if you shared those credentials. Monitor your accounts for unauthorised activity and consider placing a fraud alert with the three major credit reporting agencies.
Can I block 03 8747 3078 on my phone?
Yes. Most Australian mobile phones allow you to block numbers directly from your call log. On iPhone, swipe the call from 0387473078 and select 'Block this Caller'. On Android, long-press the number and select 'Block'. Your phone provider may also offer additional blocking services. Blocking 03 8747 3078 will prevent future calls from reaching you.
Is 03 8747 3078 actually a Telstra number?
No. The number 0387473078 is allocated to Symbio Networks Pty Ltd as a local service in Victoria, not to Telstra. Scammers often spoof or use unrelated phone numbers to mask their true identity. The fact that 03 8747 3078 is not a Telstra number is a red flag if someone claims Telstra affiliation.
Should I report this to the Australian government?
Yes. Report calls from 03 8747 3078 claiming to be Telstra to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). These are official Australian government agencies that track scam activity. Your report helps protect other Australians and contributes to law enforcement efforts against telecom impersonation scams.