- Scam
One contributor reports a tech support impersonation call from 03 8747 3002 (0387473002) claiming to have their IP address. Caller falsely denied being Telstra.
Tech Support Impersonation Reports for 03 8747 3002
A contributor has reported receiving a scam call from 03 8747 3002 (also written as 0387473002) involving classic tech support impersonation tactics. The caller claimed to possess the recipient's IP address and falsely denied any affiliation with Telstra, a common pattern used to build false credibility before requesting sensitive information.
What the Caller from 03 8747 3002 Claimed
According to the report, the caller from 0387473002 stated they had obtained the recipient's IP address. This claim is a known red flag in tech support scams, where callers use technical-sounding language to appear legitimate. The caller's explicit denial of being Telstra suggests an attempt to deflect suspicion while still posing as a technical authority figure.
The contributor answered the call from 03 8747 3002, indicating the caller may have initiated contact with confidence typical of these operations. Such scammers often rely on victims providing additional personal or financial information once the initial claim about IP address access has created a sense of urgency or concern.
How 03 8747 3002 Operates
This type of scam involving 0387473002 typically follows a pattern: the caller references technical identifiers (like IP addresses) to appear credible, then either requests remote access to the victim's device or asks for payment to "fix" a supposed security issue. The explicit denial of Telstra affiliation is designed to pre-empt the victim's skepticism by appearing to rule out an obvious impersonation.
What to Do If You Receive a Call from 03 8747 3002
If 03 8747 3002 calls you:
- Do not: Provide any personal information, financial details, or device access credentials
- Do not: Allow remote access to your computer or phone
- Do not: Follow any instructions to visit websites or install software
- Do: Hang up immediately if the caller claims to have your IP address or detected a security threat
- Do: Verify any tech support claims directly with your actual service provider using their official contact number
- Do: Block 0387473002 if the call repeats
How to Report 03 8747 3002
If you receive similar calls from 03 8747 3002 or 0387473002:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Lodge a report with Scamwatch at scamwatch.gov.au
- Report to ReportCyber at cyber.gov.au if the scam involved attempts to access your devices or accounts
- If your actual service provider is involved in the impersonation (Telstra, NBN, etc.), report directly to them via their official channels
- Share your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
Scam, telling me they've got my IP address, claimed not to be Telstra
Help others by sharing your experience with (03) 8747 3002!
WRITE A REVIEWFrequently Asked Questions
What should I do if 03 8747 3002 claims to have my IP address?
Hang up immediately. Legitimate tech support from your actual service provider will not cold-call claiming to have your IP address. If you're concerned about your security, contact your service provider directly using the phone number on your bill or their official website - not any number provided by the caller. Report the call from 0387473002 to ACMA (acma.gov.au) and Scamwatch (scamwatch.gov.au).
Why did the caller from 0387473002 deny being Telstra?
Denying affiliation with a major provider is a manipulation tactic. By pre-emptively ruling out an obvious company, the scammer makes themselves sound more credible to contributors. However, this denial is meaningless - legitimate tech support never uses this approach. If 03 8747 3002 calls about your internet connection, hang up and verify the call directly with your actual provider.
Is my computer at risk if 03 8747 3002 called me?
Not from the call itself. However, if you provided remote access, clicked links, or installed software during a call from 0387473002, your device may be at risk. Immediately unplug your internet connection, change your online passwords from another device, and contact your bank if you shared financial information. For device security concerns, consult a trusted IT professional or contact ReportCyber at cyber.gov.au.
Can I trust a caller from 03 8747 3002 who claims not to be Telstra?
No. Unprompted calls from 03 8747 3002 about security issues or technical problems should never be trusted, regardless of what company the caller claims to represent. Legitimate tech support providers do not cold-call customers claiming to have detected problems or accessed their IP addresses. Always verify by calling your provider directly using a number you trust.
What information did the scammer from 0387473002 try to get?
According to the community report, the caller from 03 8747 3002 claimed to have the recipient's IP address and was establishing credibility before likely requesting personal or financial information. The exact details of what information was requested were not detailed in the report, but tech support scams of this type typically seek remote access, payment details, or personal identification.
Should I block 03 8747 3002 on my phone?
Yes. If 0387473002 calls you, block the number immediately after hanging up. This prevents repeated contact attempts. Additionally, report the number to Scamwatch (scamwatch.gov.au), ACMA (acma.gov.au), and Reverseau to alert other Australians. If your phone has spam-blocking features, enable them to automatically filter calls from this number.