- Scam
One contributor reported a call from 03 8704 1361 (0387041361) impersonating a power company, requesting address and email, with a callback scam tactic.
Power Deal Impersonation Reports for 03 8704 1361
A contributor has reported receiving a call from 03 8704 1361 (also written as 0387041361) impersonating a power company representative. The caller, described as having an Indian accent, initiated contact about a power deal and immediately began collecting personal information. This approach matches known utility impersonation scams targeting Victorian households.
The reported behaviour from 0387041361 involves requesting sensitive details like address and email under the guise of processing a power offer. When the contributor questioned the legitimacy of the call, the caller disconnected, a common evasion tactic used by scammers who sense scepticism.
What the Caller from 03 8704 1361 Requested
According to the report, the individual calling from 03 8704 1361 followed a structured script. The caller claimed to represent a power utility and offered what appeared to be a deal or service change. When asked for personal details, the caller requested:
- Home address
- Email address
The caller then directed the contributor to phone a separate number to remove themselves from the Do Not Call register - a classic callback scam tactic designed to transfer the conversation to a second number where additional pressure or further data collection occurs. When pressed, the caller from 0387041361 ended the call rather than provide verification.
Callback Scam Tactic on 03 8704 1361
The instruction to call a separate number to remove oneself from the Do Not Call register is a deliberate misdirection. The Do Not Call register does not operate this way, and legitimate power companies do not direct consumers to external numbers for opt-out requests. This tactic on 03 8704 1361 serves two purposes: it transfers conversation control to an accomplice and creates a false sense of legitimacy by referencing a real government service.
What to Do If You Receive a Call from 03 8704 1361
If 03 8704 1361 or a similar number calls claiming to represent your power company:
- Do not: Provide your address, email, phone number, or any personal details to unsolicited callers
- Do not: Call any number the caller provides, as it may connect you to scammers
- Do not: Assume the caller is legitimate based on knowledge of your suburb or service
- Do: Hang up immediately if the caller refuses to identify themselves or their company clearly
- Do: Contact your power provider directly using the number on your recent bill to verify any claim about deals or account changes
- Do: Remember that legitimate power companies never ask for personal details via unsolicited calls
How to Report 03 8704 1361
If you receive a call from 03 8704 1361 or believe you are being targeted by a similar scam:
- Report to Scamwatch at scamwatch.gov.au with details of the call, the number called, and what was requested
- Lodge a complaint with the Australian Communications and Media Authority (ACMA) at acma.gov.au - ACMA investigates telecom-based scams and can take action against service providers
- Report the number to the Do Not Call Register at donotcall.gov.au - this is the legitimate government service, not any number a scammer provides
- If you provided any personal information, report to ReportCyber at cyber.gov.au
- Contribute your experience to Reverseau to help warn other Australians about this number
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What Our Users Reviewed
indian bloke called about power deal, wanted address and email, told me to call number to remove from do not call list, hung up when I questioned him
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WRITE A REVIEWFrequently Asked Questions
Why did the caller from 03 8704 1361 tell me to call a number to remove myself from the Do Not Call register?
This is a callback scam tactic. The genuine Do Not Call Register (donotcall.gov.au) does not require you to call external numbers to opt out. The caller was likely trying to transfer you to an accomplice on a different line. Legitimate companies never direct you to outside numbers for opt-out requests. If you need to register with the Do Not Call Register, do it directly at donotcall.gov.au, not through any number provided by 03 8704 1361 or similar callers.
How do I verify if a power company call is legitimate instead of from 0387041361?
Never provide information to unsolicited callers, even if they claim to represent your power company. Instead, end the call and use the phone number on your latest power bill to contact your provider directly. Ask them if they initiated recent contact. Real power companies do not cold-call asking for address and email to process deals. If 0387041361 or similar calls again, hang up and report it.
What personal information should I never give to callers like 03 8704 1361?
Do not provide: home address, email address, phone number, bank details, credit card information, Medicare number, or driver's licence number to any unsolicited caller. The caller from 03 8704 1361 requested address and email as initial steps before likely requesting more sensitive data. Scammers use these details to target you further or to impersonate you.
The caller from 03 8704 1361 knew my suburb - does that mean the call was legitimate?
No. Scammers often research publicly available information like your suburb from electoral rolls, online directories, or previous data breaches before calling. The fact that a caller from 0387041361 or similar numbers knew where you live does not make them legitimate. Legitimate companies verify your identity using information you provide during the call, not information they already possess.
What should I do if I already gave my address and email to 03 8704 1361?
Contact your power company immediately using the number on your bill to inform them of the scam call. Monitor your email and any related accounts for suspicious activity. Consider registering with the Do Not Call Register at donotcall.gov.au. Report the incident to Scamwatch (scamwatch.gov.au) and ReportCyber (cyber.gov.au). Watch for follow-up calls from 0387041361 or related numbers, and block them immediately.
How common are power company impersonation scams on numbers like 03 8704 1361?
Utility impersonation, including power company scams, is a recurring threat in Australia. Scammers target households because power service is essential and householders are more likely to engage. The specific report of 03 8704 1361 demonstrates the pattern: initial contact, request for address and email, redirection to a separate number, and disconnection when questioned. If you receive similar calls, treat them as scams regardless of how familiar the company name or service sounds.