- Scam
9 scam reports for 03 8699 6908 (0386996908): SMS phishing impersonating ANZ Bank, requesting banking details, OTPs, and card information via suspicious links.
ANZ Bank Impersonation and Phishing Reports for 03 8699 6908
Nine contributors have reported coordinated phishing scams from 03 8699 6908 (also written as 0386996908) impersonating ANZ Bank. The scams consistently involve SMS messages that mimic legitimate ANZ communications, requesting sensitive financial information and directing recipients to click malicious links.
The pattern is sophisticated: messages reference real card details (last four digits), mention unauthorised transactions or package delivery issues, and include one-time passcodes (OTPs) to create urgency and credibility. Contributors note that the sender has used knowledge of their banking history and card information, suggesting data from prior breaches may be in use.
What Callers and Messages from 03 8699 6908 Attempt
SMS messages from 0386996908 primarily target ANZ customers with messages claiming urgent account security issues. One contributor received an SMS stating "ANZ asking to call the number, tried to get banking details." Another reported receiving messages with "last four digits of my credit card, included suspicious link for overseas callers." A third experienced four messages daily claiming to be one-time passcodes for Coles purchases, each referencing the last four digits of their card.
The scammers employ several tactics within single messages: impersonating ANZ, including legitimate-looking card details, embedding phishing links, and requesting passcodes or personal information. One contributor reported a message at 4:30 AM "saying package being retained, included one-time passcode" - combining delivery urgency with financial authentication language.
A notable variant involved a person named "Carl" messaging about a vintage TV sale on Gumtree, attempting to arrange payment via a "dodgy payment service" and redirecting to 03 8699 6908. This suggests the number may be used across multiple social engineering schemes beyond banking impersonation.
Report Patterns and Contributor Experiences
The overwhelming majority of reports involve SMS channels, with the scam activity spanning from mid-2023 through early 2026. Multiple contributors received repeated contact: one experienced four messages per day over an extended period, whilst another reported persistent calls asking them to "read out passcode, already cancelled card but they keep trying."
A critical detail emerges from one contributor's experience: they received what appeared to be a legitimate ANZ security alert, but verified it by calling ANZ directly using the number on ANZ's official website rather than clicking the link in the message. This approach confirmed the message was genuine, highlighting that 0386996908 may occasionally be used in legitimate ANZ fraud alerts - making it harder for recipients to distinguish real warnings from scams.
However, most reports contradict this: contributors stated they "closed ANZ accounts over 12 months ago and ANZ doesn't send auth codes" from this number, or "don't even have ANZ account" yet received ANZ-impersonating SMS. The allocation data shows this is a Telstra local service in Victoria, yet the phishing links included are described as "for overseas callers," indicating international scam infrastructure.
What to Do If You Receive a Call or SMS from 03 8699 6908
If 03 8699 6908 contacts you, do not engage with any requests or links:
- Do not: Click any links in messages from 0386996908, reply to the message, call the number, provide personal information, share passcodes or OTPs, or confirm card details
- Do: Delete the message immediately, block the number in your phone settings, contact your bank directly using the official number on their website or your bank statement, and report the message as spam to your mobile provider
- Verify independently: If the message claims to be from your bank, hang up and call your bank using an official number you find yourself - never use contact details from a suspicious message
- Monitor your account: Check your bank statements and credit reports for unauthorised activity, even if you did not click the link
What to Do If You Receive an SMS from 03 8699 6908
SMS messages from 0386996908 are the primary attack vector for this scam:
- Do not: Click any link in the message, open any attachment, reply with information, or call back the number
- Do: Forward the SMS to your mobile provider's spam reporting service (Telstra: 0429 999 888), report it to Scamwatch at scamwatch.gov.au, and block the number immediately in your phone's contacts or messaging app
- If you clicked the link: Change your banking passwords immediately, contact your bank, enable two-factor authentication, and monitor accounts closely for 30 days
- If you provided information: Contact your bank urgently, place a fraud alert on your credit file, and monitor for identity theft indicators
How to Report 03 8699 6908
Multiple Australian government and regulatory bodies can help you report this scam:
- Scamwatch: Report phishing and impersonation scams at scamwatch.gov.au - include the phone number 0386996908, the message content, and any links
- ACMA (Australian Communications and Media Authority): File a report at acma.gov.au for unsolicited SMS and phishing campaigns
- Your mobile provider: Telstra customers can forward suspicious SMS to 0429 999 888 to report spam
- ReportCyber: If you clicked a phishing link or entered information, report the incident at cyber.gov.au
- Reverseau: Contribute your report on Reverseau to help other Australians identify this number and its scam tactics
Help others by sharing your experience with (03) 8699 6908!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
SMS from ANZ asking to call the number, tried to get banking details
Bloke named Carl messaged about vintage TV I was selling on Gumtree, wanted to send courier using dodgy payment service
Got an SMS about an attempted transaction I didn't authorize, checked it by calling ANZ using the number on their official website instead of clicking the link, turned out it was legit from ANZ, my card was compromised
Text message today that looked credible and similar to other scams. Looked like legitimate phishing attempt but I closed ANZ accounts over 12 months ago and ANZ doesn't send auth codes. Deleted and reported to Telstra
Getting 4 messages a day claiming to be OTP for Coles purchase with last 4 digits of card, scam, tried blocking but still coming through, no unauthorized transactions yet
Persistent scammer asking me to read out passcode, already cancelled card but they keep trying
SMS claiming to be ANZ bank, don't even have ANZ account, link in text doesn't belong to ANZ
Text at 4:30 AM saying package being retained, included one-time passcode. felt very suspicious
SMS pretending to be from ANZ Bank, had last four digits of my credit card, included suspicious link for overseas callers
two texts in one week with OTP for ANZ transaction I didn't do, definitely a scam
Help others by sharing your experience with (03) 8699 6908!
WRITE A REVIEWFrequently Asked Questions
Why does 03 8699 6908 have my credit card details if I don't bank with ANZ?
Scammers using 0386996908 likely obtained your card details from data breaches of retailers, payment processors, or previous scams. They use real card information (especially the last four digits) to make phishing messages appear credible. This does not mean your current card is compromised by this number alone - it means your card details have been exposed elsewhere. Monitor your statements and consider whether you've entered your card details on unfamiliar websites. Multiple contributors received messages from 03 8699 6908 referencing cards for banks they don't use, confirming the scammers are working from stolen data lists rather than targeting specific customers.
I received a message from 03 8699 6908 that looked like a real ANZ alert. How do I know if it's actually from my bank?
ANZ will never ask you to click a link or provide sensitive information via SMS. If 0386996908 sends you a message claiming to be from ANZ, assume it is a scam. To verify: hang up the message, open your phone's browser (do not click any link in the SMS), navigate to ANZ's official website, find their customer service phone number, and call them directly. Tell them the content of the message you received. One contributor followed this approach and discovered their actual card had been compromised - but they verified through official channels, not by clicking the link in 03 8699 6908's message. This is the correct method for any suspicious banking alert.
I clicked a link from 03 8699 6908 and entered my passcode. What should I do immediately?
Act urgently: (1) Change your banking password immediately from a different device, (2) Call your bank on the official number from their website and inform them you may have been compromised, (3) Enable two-factor authentication if not already active, (4) Request your bank monitor the account for fraudulent activity, (5) Check your credit report for unauthorised accounts, (6) Report the incident to Scamwatch (scamwatch.gov.au) and ReportCyber (cyber.gov.au). Multiple contributors received repeated contact from 0386996908 asking for passcodes - this information can be used to reset passwords or authenticate fraudulent transactions. Your bank may need to cancel and reissue your card.
The SMS from 03 8699 6908 mentioned a package delivery issue. Is this a scam?
Yes, this is a known tactic used by 0386996908. One contributor received an SMS at 4:30 AM "saying package being retained, included one-time passcode" - scammers combine delivery urgency (which creates panic) with financial language (one-time passcode) to trick recipients into clicking malicious links or sharing information. Legitimate courier services and retailers do not ask you to verify accounts via SMS links. If you receive a package delivery alert from 03 8699 6908 with a link, it is a scam. Instead, contact the courier or retailer directly using contact details from your order confirmation email or their official website.
I keep blocking 03 8699 6908 but messages still come through from the same number. Why?
One contributor reported: "tried blocking but still coming through." This can occur if: (1) you're blocking at the phone level but the messages are routed through SMS gateways that bypass blocks, (2) the scammers are sending from slightly different numbers that look similar, or (3) the number is being spoofed (appearing as 0386996908 but originating elsewhere). Check if you're receiving messages from numbers like 03 8699 6907 or 03 8699 6909. Report every variant to your mobile provider (Telstra: 0429 999 888). If messages from 0386996908 specifically keep arriving, contact Telstra directly as there may be a spoofing or routing issue on their network.
What does it mean that 03 8699 6908 is allocated to Telstra in Victoria?
The number 0386996908 is registered as a local service number through Telstra in Victoria. However, this does NOT mean Telstra is responsible for the scam or that the scammers are based in Victoria. Scammers regularly spoof or use legitimately allocated numbers from major carriers. The fact that 03 8699 6908 is a real Telstra number makes it more effective for impersonation - recipients see a plausible local Victorian number and are more likely to trust it. If you are a Telstra customer receiving scam SMS from 0386996908, report it directly to Telstra at 0429 999 888 so they can investigate whether their infrastructure is being used for spoofing.